Icontact Reviews 

Really disappointing & costly visit to icontact. Having moved from interstate I was on the hunt for a new optometrist & went here for the lenses I thought they used (Zeiss). Seemed ok except I had to fill the prescription elsewhere as the frames at icontact did not suit my face. This led to the discovery that the script was completely wrong for my eyes. When I went into icontact I was quickly dismissed & told it wasn't their problem. Fortunately the other company I had been to came to the party to help me, redoing the eye test to ensure the lenses were correct (the icontact script was 4 steps away from what I actually need). I will never go back to this store after this very distressing experience.

I attended the iContact optometrist outlet at Eastgardens to have my sight assessed and distance and reading glasses prescribed. Both glasses did not provide improved vision to a standard that provided comfortable viewing. I returned 4 times to have the prescriptions improved and new lenses applied. All to no effect. After a year I attended another Optometrist who amended my prescriptions so that I could properly see and read. I went back to iContact to seek redress but found it had closed down. iContact is a Franchise and I have attempted to contact the head Franchisor but it has not returned my calls or correspondence. I have experienced about 12 months of sight discomfort and poor vision at a cost of $488.00.