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1.9

Poor

TrustScore 2 out of 5

14 reviews

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1.9

All reviews

(14)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointing experience.

Extremely disappointing experience.

I paid for a credential evaluation service but never received the evaluation report. Instead, I encountered a frustrating bureaucratic process, additional documentation requirements, and an unwillingness to offer a reasonable resolution.

Despite my efforts to resolve the situation, I was left without the service I paid for and without a refund.

In my experience, IERF demonstrated very little flexibility or concern for customer satisfaction. I would strongly discourage others from using this organization and recommend exploring alternative credential evaluation services whenever possible.

September 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Extremely frustrating experience


Extremely frustrating experience: Repeated document submissions, careless review, and no evaluation

I had an extremely disappointing experience with IERF while trying to have my Iranian academic credentials evaluated.

My biggest concern was the apparent lack of care and attention in reviewing my documents and previous correspondence. I submitted the requested documents multiple times, yet it often seemed that the materials I had already provided had not been carefully reviewed. I repeatedly received requests or questions about matters I had already addressed, forcing me to explain the same information over and over again.

Instead of moving forward, the process became a frustrating cycle of resending documents, repeating explanations, and waiting for responses that did not adequately address my concerns. This caused significant delays, wasted a great deal of my time, and left me feeling extremely stressed and exhausted.

After a prolonged and frustrating process, I felt I had no reasonable option but to withdraw my application and request the return of my original academic documents. I received only a partial refund and was left without the evaluation I had paid for.

What makes this experience even more disappointing is that I was subsequently able to obtain the course-by-course evaluation I needed from another credential evaluation agency using the academic documentation available to me.

My concern is not simply that IERF has strict documentation requirements. It is the repeated failure to properly review the documents and explanations I had already submitted, the lack of effective communication, and the amount of time and stress this process caused without producing any evaluation.

If you have academic credentials from Iran, I strongly recommend avoiding IERF. Based on my experience, the repeated requests, careless handling of documents, and prolonged process caused significant stress and wasted time without producing an evaluation. I ultimately had to withdraw my application and seek help from another agency. I would not recommend IERF to anyone seeking an evaluation of Iranian academic credentials.

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. The one thing this people know how to do is take your money and waste your time. It took over 3 months to get an evaluation back from IERF despite their promised turn-around time of 15 days. I did my undergrad in the UK, so mind you, all they had to do was look for equivalences that are available online. They didn't start the evaluation until I had sent them my original diploma, which is forever lost because they are asking for almost $100 dollars to ship it back. It's 2026, nowhere on the planet are you required to physically mail you original diploma for anything, especially after having your school send an independent course by course break down of my transcript. If you go over their website you will see that they charge a $20 dollar "photocopying fee" for each one of the 2 copies that you need to enclose. Good thing I sent 4. Also, in addition to the $200 "English to English" translation (sorry, evaluation), you need to pay an additional $10 for them to email the results to your employer. I wish I could give negative stars here. This company represents everything that is wrong with the world right now. Keep your money, go somewhere else.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Worst service

Worst service. They are the worst evaluation service in this universe. Their document requirements keep changing. Negative stars for their service. Its not a service rather than series of emails with no knowledgeable person.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Good service

IERF provided adequate information on what to provide, received my original exam documents, asked a few reasonable follow-up questions (e.g. to send the first 10 pages of my PhD-thesis electronically), e-mailed the evaluation and shipped the original documents plus sealed evaluation by courier. Exactly as expected.

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Never use this service!

Never use this service!
I spend two months sending them different documents, they instruction is changing every message. I just waste time and money. And finally, they stop answering me. Perfect result 👌

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

They did not take into account any…

They did not take into account any information given to them when assessing the transcript. The responses received were short and to the point of unprofessional. We also did not receive a response after an inquiry into the details of the assessment.

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Please

Please, stay far far far away from this company!!! Absolute garbage and sham!

November 28, 2023
Unprompted review
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Rated 1 out of 5 stars

This company "robbed me on 11 credit…

This company "robbed me on 11 credit hours" after wrongfully converting my clock hours in credit hours. They also rob me of 4 month that i spent waiting for the results and for the correction of their poor calculation. It is so unfortunate that those shameless and unprofessional individuals are in business and allowed to practice

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Worst PLACE EVER!

Worst PLACE EVER!! This people are NEGLIGENT AND DONT CARE ABOUT YOU!!! All they want is money. I sent my documents and they could not even find them. After more than a month they told me they could not accept my documents bc they were not original which those were the documents my school sent me. They are Not good. DONT GO TO THIS PLACE PLEASE! Don’t waste your money

July 12, 2022
Unprompted review
Rated 1 out of 5 stars

Do not waste time with them; they are in wrong business

I am a PhD graduate from Karolinska Institute (KI) in Sewden, ranked #6 in the world by QS. KI is the institute which gives out Nobel prizes. Recently, I sent this company my PhD for evaluation and the process became a headache and after almost 1 month I decided to withdraw my documents and continue with another company. Obviously, they do not have good knowledge about world universities. They did not know what KI is :-D first they told me they could not locate my documents shipped to them by FedEx! after almost 2 weeks they said they found it. After another week they asked me to send them scanned copies of undergraduate and Master's degrees as a proof of progression to PhD :-D Then they asked me about my thesis, so I sent them a link to my thesis available online on the KI library which by itself is a great honor. The they asked me to ask KI HR to send them a secure official email confirming my PhD and thesis :-D They received the email but then asked for a letter to be mailed to them. I told them print the email they received from KI HI for their record as the post office envelop has nothing to do with KI and does not resolve any dark point. Finally, I decided to withdraw my docs and take my money back. Obviously, their staff are not eager to work and as they could have authenticated my PhD within one day by sending and email to KI HR. The bottomline is that do not waste your time with them.

June 13, 2022
Unprompted review
Rated 1 out of 5 stars

They suck!!

They suck!!! Waste of money, it’s so expensive and they don’t do a great job evaluating international transcripts!!! Might just go with ECE. Stay away from this company, they take alot of your money, lack of knowledge and no efforts on their work!!! Their evaluation is very useless, never used the report!

November 24, 2021
Unprompted review
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Rated 2 out of 5 stars

They take way too long, I missed my deadline!

The IERF charge you to change your transcripts over to a foreign school. They took 3/4 months to figure out that my institution had sent them the wrong transcripts and I missed my university deadline for admissions. After calling them out on it they were able to complete the transaction in a matter of 2 days. There isn’t much of a rush and their phone systems have been saying they won’t be back on until April and it’s August now!

August 17, 2020
Unprompted review

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