IgluSki Reviews 

2,602
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 435 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the expert staff for being exceptionally helpful, patient, and knowledgeable during every interaction, while consumers highlight that the reservation steps are completely straightforward, remarkably quick, and entirely stress-free. Travelers find the overall service extremely efficient and deeply appreciate the personalized, high-quality support provided by knowledgeable specialists when organizing their complex winter holiday packages. However, some people mentioned occasional communication gaps, noting that emails containing specific queries went unanswered or that representatives failed to keep in touch properly regarding ongoing availability updates. Some reviewers were not happy with these minor shortcomings after enjoying their trips.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are exceptionally... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting that agents are helpful,... See more

Holidays

Consumers find holidays to be a positive experience, with reviewers highlighting helpful and proactive agents... See more

Service

Users describe positive interactions with service, highlighting patient staff members who act diligently and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising agents for being exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a good deal. A slight hiccup on IT which was with a system further down the chain but IGLU kept me informed and processed our data as soon as it was possible. Dec, who was looking after our holida... See more

Rated 5 out of 5 stars

Jack Denn from Iglu Ski has been so helpful in booking our skiing holiday which we are really looking forward to! Absolutely brilliant service. His turnaround time was so quick he answered all our que... See more

Rated 5 out of 5 stars

Paul from Iglu Ski was amazing!! He managed to find the perfect ski holiday for me and my family in super quick time. Answering the many questions i had and ensuring that the booking was completed smo... See more

Rated 5 out of 5 stars

The process of booking was really easy, any questions I had was answered in a professional way. Ciaran explained everything I had confidence in his knowledge. I would definitely use their service... See more


Company details

  1. Ski Holidays

Written by the company

IgluSki.com is an award-winning ski agent, fully ABTA and ATOL protected, that specialises in providing the most up-to-date ski holidays and deals. From all-inclusive packages, catered ski chalets and self-catered apartments, the expert staff can help you find the best ski holidays to suit any group size and ability.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,602)

411 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the second time I have booked a…

This is the second time I have booked a ski holiday with Iglu Ski & the experience was top notch (again). Kate was incredibly helpful, helping to book a hotel for 13 guests in Austria. The patience & professionalism with which she dealt with our enquiry & many challenges we posed her as a large group was outstanding.

November 11, 2026
Rated 5 out of 5 stars

Easiest way to book a skiing holiday

The process of booking was really easy, any questions I had was answered in a professional way.
Ciaran explained everything I had confidence in his knowledge.
I would definitely use their service again.

November 3, 2026
Rated 5 out of 5 stars

Fantastic customer service

Joe from IgluSki was very patient and knowledgeable. He was able to answer all my many questions and nothing was too much for him.
IgluSki was also able to offer the complete ski package at a very competitive rate.
Thank you

October 18, 2026
Rated 5 out of 5 stars

Found a lovely Avoriaz break at Easter

Supported by Tim finding a holiday to suit our families needs. We'll have to wait for the snow and weather, but we'll have the ideal mixture of short transfer, snow sure resort and easy living in Avoriaz.

October 17, 2026

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