iGPR Reviews 

Excellent service. Very useful and frees up a lot of time to process other requests/ admin jobs for the admin team

Fast response to my technical query. Very helpful and knowledgeable. Great Customer Service.

I spoke with Tom, who was extremely helpful and made the whole process smooth and straightforward. Thank you, Tom, for your excellent support.
IGPR is a fantastic service provider – very easy to use, efficient, and well worth every penny. I would highly recommend their service.

Error was reported via the webpage and a technician was on the system and had it fixed the same afternoon. Customer service is outstanding.

needed help with the IGPR as i was unable to retrieved and resent a patient records. Tom was who i had on the phone and he help me resolve the issue without any problem. he was very professional and very understanding

Very helpful support network, i rang with some issues i was having. Thomas was very polite, friendly and helpful and solved my issue.

Really useful product, saved us so much time. staff are always very helpful for any questions we may have

IGPR has made a massive difference to workload management, makes completing insurance reports much quicker and more efficiently. Very easy to use product, staff are extremely helpful if ever need to contact them with problems. Would highly recommend

We have only just started using IGPR. I spoke with Lee a few times regarding the services offered and we decided on the Managed Service which frees up a lot of GP time.

Great service and great support if you have any queries. Really don't know why we didn't do this sooner.

Using iGPR has freed up so much time for our admin/managerial staff to carry out other more pressing tasks. The system is very user friendly and quick & easy to process requests.

Tom from iGPR phoned me to say we had lost connectivity. He tried to help with using a link and token to reconnect this. However the IT system we have would not allow. After arranging for this to happen with my IT Dept, Tom rang back to check all was up and running again. We then checked details on the system to see details were up-to-date. Very good service and very helpful and polite. Thank you.

There was long wait to get through to the advisor but once I was connected, Advisor was very helpful, polite and sorted my issue and I would highly recommend them. Excellent service apart from long wait but I rather wait for long for a good service . Worth the wait.

Request for support sent through their e-mail system, as suggested. Received a reply withing few hours and resolved the query quickly.
Happy with the customer service.

The igpr system is very easy to use.

My query was dealt with quickly and professionally. Each step was explained by Tom, he was a star!

We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload management significantly .
To top it all off , the customer service is excellent ( that is if you ever need to contact them)

Remote Installation of iGPR Software

I work in a GP Surgery and Aga was my remote technician helping me install in iGPR on my system.

She was very patient, helpful and efficient. Really excellent service, thank you Aga & iGPR

Our GP surgery has been using this provider for a short period of time but they have eased our work load and made completing insurance reports and subject access requests so much easier.
Any support and queries are resolved efficiently by the great customer service team especially Tom.

If you have medical insurance and you have to ask for a history of issues and your GP Practise uses this awful company BEWARE.
They 'work' with my GPs in West Sussex to 'save them money' by providing summaries of medical reports relating to private medical claims.
Really ...?! Thank God I had a chance to review the incompetent review IGPR wanted to sent to my insurance company WPA.
When asked by WPA to report issues relating to an arthritic knee back to 2019 this company cut and pasted my medical record back to 2010 and included some really personal and unrelated information.
I complained to the GP surgery and was able to block the report.
Second time IGPR deleted vital parts of the information so WPA refused my knee operation privately in the UK.
This isn't a 'bad blood' situation but honestly if IGPR get hold of your GP practise and get hold of your records, read every single line intensively or you will be refused cover, as I have been.