iHoverboard DE Reviews 

Fantastic. I have never experienced such a friendly, helpful, efficient service.

We cannot fault 1 thing , from ordering the scooter, it arriving so fast, my son riding it just about everywhere as he in love with it. To facing a technical issue and them replying within a few hours and resolving the issues within days.

Bravo

Really prompt customer service when there was an issue with the order I'd placed. Easy to contact and quick to reply which makes a big difference. Hoverboard is great fun to use and been a great gift for my child.

This is my second Zamelux Green, and it reliably takes me there and back. However, there is one drawback: the battery doesn't last for 20 km, but runs out after 10 km 🤔! Since I don't have to travel too many kilometers, I now have to charge the new scooter more often.

I had a problem with the engine of the Iscooter , about two months after I bought it.
Still under warranty I hear the assistance, after the messages to try to understand the problem they sent me a new engine and a refund for the payment of the technician for the replacement, they were fantastic, thank you very much.

Great product…my son was delighted when I surprised him with this recently!
The website is easy to use, the delivery was quick. Very impressed

Impeccable customer service! Very friendly, super helpful and extremely swift responses. Thank you!
My kids LOVE their H1 hoverboard and use it indoors all the time (they basically don’t walk anymore at all but rather “hover” through the house the entire time) and they also love the bigger H8 hoverboard for outdoor use.
Totally recommend it!!

Best Service, perfect Communication, best product

Very reliable seller! The hoverboard arrived quickly, rides smoothly, and looks high-quality. Great value for the price — definitely recommended!

Good product, daughter loved it and was able to ride almost immediately.

When there was an issue with the hoverboards balance the help team provided guidance and support in a timely manner.

My kits have very fun with the hoverboard an great Bluetooth connection

My son loves his scooter, and I love how fast and easy it is to communicate with customer service for any support.

Great customer service, contacted them via email and the company helped me with my issue promptly and provided me with new replacement parts.

Good and helpful

Fast delivery, good quality. We have bought 2 T4 esooter, and everything is very smooth. Thx for your support.

Great Support – Fast and Easy Repair!

I recently had an issue with my hoverboard, and iHoverboard provided excellent support to help me fix it. Their service team guided me through the repair process step by step, making it easy to follow. Thanks to their clear instructions and professional assistance, I was able to get my hoverboard back to working perfectly in no time.

I bought an iHoverboard for my child, and they absolutely love it! It’s a lot of fun to ride, smooth, and easy to use. The lights and design make it even more exciting. What really impressed me was the excellent customer service—super helpful and quick to respond to any questions. Highly recommend!

Firstly, If I could rate this company as 0 stars I would! Unfortunately that isn't an option.
I purchased a top spec Scooter at the end of October 2024 for my partner. After less than 3 months the Scooter's paintwork is disintegrating in multiple areas.
I contacted Ihoverboards "Customer Service" team (what a joke they are). I have sent pictures and videos. Considering the company boast the Scooter to be an Off-Road, sports vehicle made with Aircraft Aluminum, I would have expected the standard of workmanship to be of a high standard! I simply couldn't believe it when the company offered me £30 to get a few cans of spray paint!!!
The scooter is under warranty. I have been in a back and forth battle with the company for almost two weeks to try to get the item replaced. I have been offered £50 and today received an offer of £92.20 to get the item repaired, not happening when the item is covered under warranty! It is their responsibility, under their warranty agreement, that they offer a full repair or replacement.
I made a complaint and then was asked if I really wanted to make that complaint??? I have never heard of a company questioning a customer like that before! The complaint has been completely ignored. I have asked for the companies complaint procedure, nothing. I doubt very much they even have one!
I cannot stress this enough, DO NOT BUY FROM THEM! SHOCKING CUSTOMER SERVICE. TERRIBLE COMPANY TO COMMUNICATE WITH AND TOTAL SCAMMERS! I have now had to go through to my Bank to assist me with trying to get a refund.

After ordering a hoverboard for my son, which was for Christmas just gone it turns out that they said they delivered it but looking in my emails it was left outside, now after Returning from home from work, nothing was left there according to the picture they sent, now my expectations was that could they have taken it away to be re returned? However this was not the case after days and weeks and still today it without my item and at a money loss, the company than informed me it was signed for by myself, not sure how as I wasn’t present at the time it was supposed to be delivered. The company are not willing to resolve this but just keep fobbing me off with the same excuse they are looking into it and raised a case with the courier which still today I’m still fighting for?
Please be mindful when you’re ordering from this company because like me they are not willing to help and have taken my money and not willing to help or resolve the issue.
Be aware

The information on the internet about the H8 Pro is confusing. We couldn't adjust anything on our board either via the app or manually.
Furthermore, there were technical problems with the board, which customer service only partially addressed and repeatedly requested new videos of evidence, which I couldn't send due to the size.
Absolutely not a recommendation to buy!

My 7 year old daughter loves the hoverboard connected to the go-cart!
So I also ordered another one for my son.
:)