iLikeBeds.com Reviews 

I'm giving 1 star because I am unable to leave NO stars....

On the morning of 9th August... 9.13am, to be exact, just over a month ago, I identified a king size metal bed on the ilikebeds website and called the office to confirm whether there were any in stock. The lady who answered the phone confirmed that they had in stock and we subsequently discussed delivery times for the next couple of days. She advised me to put my order in by 2pm that same day to confirm and ascertain delivery.

At 1.44pm same day, I called the office back again to say that I had in fact placed my order online and I would now like to confirm when the bed would be delivered. The lady apologised and said the bed was no longer in stock and asked me if I would like another model,

I reminded her that I called earlier and that there were several in stock and I had now called before 2pm. No... my model was no longer in stock so it wasn't available. Of course, by this time the money had in a matter of seconds been taken from my bank account. In fact I do not believe the payment should have gone through if the bed was no longer in stock!! Therefore I asked her for an immediate refund which she said she would get processed.

I have since called the office SEVERAL times a week since August 9th asking about my refund. Some days it is consecutive days. I keep being fobbed off by a young lady saying that there is no-one in accounts to speak to and that every week my refund will be processed and returned on the following Friday. I call their office every two days and get the same response. 'I'm sorry it hasn't been processed yet. It will be done on Friday or next week, 3-5 days' time or end of month.'

This is absolutely not acceptable in this day and age. I didn't change my mind about buying the bed. I called confirming my purchase to be told the bed was not in stock and they didn't know when any would be available. I was most sincerely promised a prompt refund as a result. Today is the 12th September more than a month later and the refund has not been processed.

There is never anyone in the accounts department to speak with and I am constantly being fobbed off with one excuse or another.

I think this is going to be a matter for the courts now. I'm the limit of my patience and I have waited long enough.

PS: I have since ordered another bed and mattress from another company and took delivery weeks ago. Avoid this company. You have been warned!

Because I consider myself to be fair... if the issue is subsequently resolved I will update this review.

Fantastic product and even greater customer service. They help me find the product I wanted which was right for me while being very professional. Product was delivered alot quicker than expect and now it's fully assembled I love. Would defently recommend to a friend.

Bed broke after only 2 months of normal use. The company just replaced the part rather than offering a refund of the clearly faulty product. Do not buy from them unless you want to be endlessly calling customer services about broken products!

I ordered a bedframe on the 11th December on next day delivery and was told after taking the money that they didn't actually have it in stock. I asked for a refund immediately and still haven't received the refund a week later. I am heavily pregnant and did explain this in an email when requesting a refund, and need a new bed frame urgently to aid with my sleeping (as my current one is broken) abs cannot afford to buy another one until the money is refunded. I may not be able to get a new frame until after Christmas now due to the delay.

The bed I ordered can not be delivered to my address and I have asked for a refund still never received it yet! Which is near a week

Good quality bed, I can tell this is going to last me and the wife a long time and also going to get two more for the children.
Turned up on time and I cannot be happier.

Ordered a Sofa Bed and mattresses for the Sofa Bed for my Log Cabin. Arrived next day - took me a couple of hours to put together. Overall pleased with the service - beds was ok for my new log cabin - which I love! Well done Simon for all your hard work.

Bed was missed off picking list and therefore didn't get it on promised day. They weren't able to deliver it on the weekend. I received no apologies and my only option was to cancel or take another day of work for redelivery. Unreasonable, unempathetic, very disappointing customer service experience on the phone.

Next day delivery of a very comfortable mattress recommended by my son.
very happy.

Bed delivered quickly,easily put up as described ideal for us at the moment

Bought an Ashfield day bed with trundle for our little boy. Really easy to order, arrived in the day we requested, simple to put together and looks great. Slightly annoyed that our 3 year old now has a better mattress than we do but he loves his new big boy bed! Great bed great price great service.

Wrong item sent. Re-delivery difficult to organise and didn't turn up. Nearly a week later, still no 'next day' ordered item. ;-(

I chose iLikeBeds.com specifically because of the price and the offer of free next day delivery. Was a bit disappointed when the confirmation came through and said delivery could be up to ten days. However, before I could phone to check the next morning a van arrived with the bed. They did deliver next day as advertised so full marks for that but delivery info and communication could be a bit better.

As it says in the title.. Staff were very helpful and needed delivered urgently and as promised delivery was on time. Very happy with quality and will be ordering again from iLikeBeds.com.

Order over the weekend and our new bunk bed arrived on Tuesday. Took about an 1 1/2 hour to build and looks great. Laura is having her friends to stay at this weekend.

Speed of the delivery was good, however no date was given for delivery. No one rang to pre warn you that the product was being delivered therefore they left my bed outside my flat!!! Not good enough

The bed frame we bought is great!! Easy to assemble, good value, quick next day delivery and the oak looks top quality in our bedroom!! Thank you.

I bought my super king size white genuine leather bed. It looks very nice when it came and even a month or two it was ok but after that the Base of the bed which is the slabs keep slipping out of the slot, I have to keep fixing them even in the middle of the night I have to get up and do it. I contact PayPal and ebay and nobody seem to be able to do anything about it. I am now left with a stupid broken bed that I paid so much for. I would and could never introduce this product to anyone or encourage anyone to buy it. It's total rubbish. Very unhappy

Very speedy delivery and order as described