Banner for Imaginatal

Imaginatal Reviews 

679
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, kind, and accommodating, often explaining everything clearly and making them feel at ease. Many highlight the exceptional service and user experience, noting that scans were thorough, not rushed, and conducted in a calm, relaxing atmosphere. People also appreciate the convenient location and professionalism, with some receiving free rescans when initial images were not optimal. Conversely, a small portion of people felt the scan images were occasionally poor, fuzzy, or difficult to obtain due to the baby's position.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Customers consistently note positive experiences with service, praising the thoroughness and detailed... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as amazing, wonderful, and... See more

Location

Customers had positive experiences with location, noting that the places were well-located, easy to find, and... See more

Product

Users describe ambiguous interactions with the product, with some customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly the best experience ever. I went to this appointment with little to no hope. My anxiety was extremely bad because of previous concerns I had. The staff there are so welcoming and accommodatin... See more

Company replied

Rated 5 out of 5 stars

Easy to book Friendly welcoming staff. Sonogrpaher thorough, explained everything in detail and did the best to get good photos. Lots of photos to choose from after with plenty of time to look thro... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. X-ray Lab

Written by the company

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Written by the company

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contact info

Promotion box for Imaginatal

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4.8

Excellent

TrustScore 5 out of 5

679 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(679)

395 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent establishment

Excellent establishment. Clean bright reception area, with very pleasant staff.
My appointment was undertaken in a timely & precise way. The delightful lady who undertook my ultrasound was very polite, communicative, informative, knowledgeable & thorough. Results are checked & will be with me tomorrow (great being my scan was undertook on a Sunda). I have no hesitation in recommending Imaginatal and if & when required again they would be my first choice.

July 26, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for such a thoughtful review. We’re delighted that your visit felt smooth and reassuring from the moment you arrived, and that our sonographer’s care and clear explanations made such a positive impression. It’s also wonderful to hear that the Sunday appointment and prompt report turnaround were so helpful. Your recommendation and trust in choosing us again mean a great deal to the whole team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Really lovely staff

Really lovely staff! Baby was not cooperative, so was booked a free re-scan for a weeks time! Very happy.

July 26, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your kind review! We’re delighted our team took such good care of you and arranged another opportunity to capture those special images. We look forward to welcoming you back next week and hope your little one is feeling more camera-ready!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Amazing

Absolutely amazing loved it made it very special

July 26, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your wonderful feedback! We’re so happy our team helped create such a memorable and meaningful moment for you.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your kind feedback! We’re delighted you were pleased with your appointment and the care provided by our team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Really comfortable environment

Really comfortable environment, lovely staff and scan was detailed well on large screen

July 24, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for sharing your feedback! We’re delighted that you felt at ease throughout your visit and that our team made you feel well looked after.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience

Great experience, thank you!

July 16, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your lovely feedback! We’re so pleased you enjoyed your visit and truly appreciate you taking the time to share it.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Consistently excellent experience

We’ve had multiple scans at Imaginatal in Gloucester and each time we’ve had a fantastic experience. The receptionists are always very welcoming and accommodating. We also booked a 4D scan and found it very amusing that our little boy had his hands persistently covering his face, so they booked us for a further 2 tries free of charge. The sonographer Ameena was amazing in both proficiency and bed side manner - a real star. I cannot recommend this company enough

July 21, 2026
Unprompted review
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for continuing to choose our Gloucester clinic. We’re delighted that every visit has been so enjoyable and that the team arranged extra appointments to help capture those special 4D images of your camera-shy little boy! We’ll be sure to share your wonderful comments with Ameena, who will be thrilled to know how much her expertise and caring approach meant to you.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Highly recommend

Easy to book
Friendly welcoming staff. Sonogrpaher thorough, explained everything in detail and did the best to get good photos. Lots of photos to choose from after with plenty of time to look through them all.
Would definitely recommend

July 19, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your thoughtful review! We’re delighted that arranging your appointment was straightforward and that the team made you feel at ease from the moment you arrived. It’s wonderful to know the sonographer took such care throughout and gave you plenty of time to select your favourite images. We truly appreciate your recommendation!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Absolutely wonderful experience

Absolutely wonderful experience. Amazing staff so polite and friendly. Really calming experience when being scanned. I purchased the luxe 4d scan package and thought it was brilliant with everything I received within the package. Would highly recommend.

July 11, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your wonderful feedback! We’re delighted that the team helped you feel comfortable and at ease throughout your visit. It’s also lovely to know you were so pleased with the Luxe 4D package and the special keepsakes included. We truly appreciate your recommendation and hope you treasure the memories from your scan.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Made to feel very welcome and my…

Made to feel very welcome and my daughter was given good details of her scan she really enjoyed the whole experience.

July 18, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for sharing this with us! We’re delighted that your daughter felt comfortable, well informed and able to enjoy such a special visit. It’s wonderful to know our team helped make the experience so positive for you both.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

4D scan were nice and everyone was…

4D scan were nice and everyone was friendly and welcoming

July 18, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your lovely feedback! We’re so pleased you enjoyed your 4D scan and felt warmly welcomed by the team. We hope the experience gave you some wonderful memories to treasure.

Best wishes,
Imaginatal Team

Rated 4 out of 5 stars

Amazing friendly staff and a lovely…

Amazing friendly staff and a lovely relaxed experience was lovely having my gender reveal with my family and the light turning blue to reveal my baby boy. A moment I will never forget. Thankyou !!

July 10, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for sharing such a beautiful memory with us! We’re thrilled that your family could be part of the big reveal and that the blue lights made finding out about your baby boy even more magical. It means so much to know our team helped make the occasion so special. Congratulations!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

The receptionist and sonographer were…

The receptionist and sonographer were the loveliest ladies you could ever meet. They were so helpful and kind and I would 100% go back. Definitely would like to go back for a 4D scan too. The reception was air conditioned and it was perfect for the very hot day I went. I couldn’t recommend them enough

July 10, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for such a lovely review! We’re so pleased our team made you feel genuinely cared for and comfortable throughout your visit. It’s wonderful to hear the clinic provided a welcome escape from the heat too. We’d be delighted to see you again for your 4D scan and help make another special memory.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience in Gloucester Branch… would like to say a special thankyou to Stacey in reception area was very helpful and the sonographer she was very nice and helpful and explained everything with us very well, the whole thing from walking in the door to walking out truly memorable experience we are also booking everything we can in a large package we will only go here for our scans everyone was amazing the building is so clean and tidy and so welcoming, all the staff are very nice and helpful and we also received a picture all the other pictures and videos of movement and recorded beating heart was sent via email.
first time dad and I’m over the moon with my whole experience anyone wanting scans need to go here…

July 16, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

What a wonderful review—thank you for sharing such a special milestone with us! We’re delighted that Stacey and the Gloucester team made you feel so well looked after throughout your visit. Knowing that the scan, keepsake image, videos and heartbeat recording meant so much to you as a first-time dad is truly heart-warming. We’ll be honoured to welcome you back for the rest of your journey!

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

The girls there were amazing and made…

The girls there were amazing and made me feel so comfortable at our Gender and wellbeing scan! Can’t wait to come back for a 4D scan!

July 2, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your lovely feedback. We’re so pleased our team helped you feel relaxed and cared for during such a special appointment. We’ll be delighted to welcome you back and help create more wonderful memories at your 4D scan.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience and lovely staff

Great experience and lovely staff

July 7, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your kind feedback. We’re so pleased you enjoyed your visit and felt well looked after by our team.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Staff are welcoming, patient and knowledgeable

This was my second visit to Imaginatal for their pregnancy scanning service. Fantastic experience from start to finish. Website easy to navigate, variety of time slots available and once there the staff welcoming, patient and knowledgeable. Would highly recommend and will definitely use again for any subsequent pregnancies.

July 4, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for choosing us again and for sharing such generous feedback. We’re delighted that everything—from arranging your appointment to the care you received at the clinic—felt smooth and supportive. It means a great deal to know you would trust us with future visits, and we truly appreciate your recommendation.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Staff is very lovely

Staff is very lovely, place is very clean and beautiful. Highly recommend

July 10, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you for your kind words. We’re delighted that our team made you feel welcome and that you enjoyed the clinic environment. Your recommendation means so much to us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience!

I had a great experience at the clinic. The environment is really calm, appointment was on time and nice to get scan pictures & a goody bag. Well worth the money to feel reassured.

July 8, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you so much for your lovely review! We’re so pleased to hear that your visit felt calm, punctual and reassuring. It’s wonderful to know the scan pictures and goody bag added to the experience too, and we’re glad you felt it was worth it for that extra peace of mind.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Woman who scanned me was very friendly…

Woman who scanned me was very friendly and made sure we were comfortable and informed with everything to do with the baby and was very helpful and managed to announce the gender to us

July 8, 2026
Imaginatal logo

Reply from Imaginatal

Hi,

Thank you so much for your lovely review! We’re so pleased to hear you felt comfortable, well informed and supported throughout your scan. What a special moment to be able to share your baby’s gender with you too.

Best wishes,
Imaginatal Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look