Immigration.ca Reviews 

64
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, friendly, and approachable during their detailed initial consultations. Consumers note that the attorneys take the necessary time to answer all questions thoroughly and provide structured, clear next steps. Reviewers consistently highlight that the legal team provides comprehensive guidance regarding application procedures, document gathering, and realistic timelines. People feel fully supported and confident when tackling complex immigration paperwork with the help of these experienced professionals. Many consumers emphasize that the service completely meets all expectations, making the entire procedure much easier to manage successfully.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found individual team... See more

Service

Customers consistently note positive experiences with service, highlighting that reviewers received clear... See more

Customer service

Customers had positive experiences with customer service, consistently praising the knowledgeable staff for... See more

User experience

People report positive experiences with user experience, highlighting exceptionally quick communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted immigration.ca to receive advice about citizenship by descent. The attorney that met with me, Pearl Bakhtiari, was very helpful. In a short meeting she was able to provide all the informat... See more

Company replied

Rated 5 out of 5 stars

I booked a consultation with Pearl Bakhtiari to talk about Canadian Citizenship by Descent. I had already done a good deal of research and document collection but was stuck finding documentation of... See more

Company replied

Rated 5 out of 5 stars

Caroline Ward was very informative on the process and the pitfalls to watch out for. She was honest about the length of the process and the number of people already in line. I will be using her law fi... See more

Company replied

Rated 5 out of 5 stars

Love working with the team, I found them to be impeccably professional and great communication. I knew I quailed for citizenship by descent but was trying to decide if I needed help or could do... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Immigration and Naturalization Service
  4. Immigration Attorney

Written by the company

Founded in 1994, Immigration.ca is Canada’s longest-standing online immigration platform, with millions of people visiting the website each year. We are dedicated to providing comprehensive resources and guidance to help newcomers arrive and thrive in Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(64)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The immigration.ca team are experts and responsive

The team at Immigration.ca has been incredibly helpful explaining, organizing, and guiding the process for receiving a certificate of Canadian citizenship. They have been realistic in setting expectations given the long lead time in this process. Their guidance is thorough and designed to ensuire that the application eliminates as much ambiguity as possible. In particular, Pauline has stood out as extremely knowledgable. Compiling the proper documentation can be challenging, but Pauline made it easy. She has been very professional, responsive, and friendly.

October 27, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for taking the time to share this. We're glad the guidance came across as thorough and honest, and that the process felt clear and well organized. We'll be sure to pass your kind words along to Pauline.

Advertisement
Rated 5 out of 5 stars

You can count on them

From the initial contact through getting our citizenship applications submitted, the Immigration.ca team was clear and helpful about the whole process, made submitting documents and info easy, and always responded quickly to any questions.

October 28, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thanks so much for the kind review. It means a lot to hear that things were explained clearly, the paperwork felt manageable, and your questions were answered promptly. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Monica Fouad was extremely helpful and…

Monica Fouad was extremely helpful and very clear about how her firm's immigration services work.

October 28, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for the kind review. We're so glad everything was explained clearly, and we'll be sure to pass your words along to Monica.

Rated 5 out of 5 stars

They are very knowledgeable.

Their knowledge of how to prepare an application for the IRCC and how to source information for it was very helpful.

October 23, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

We appreciate the kind feedback, Dave. It's great to hear that the team's knowledge came across and that you found the guidance so helpful. Your words are very much appreciated.

Rated 5 out of 5 stars

Very Helpful!

I received clear and very helpful information. Everything was explained to be in a very understandable and detailed way. Along with a summary of our discussion, I was sent links to help me do research and based on a tip from the consultant, I was able to find a foundational document today.

October 26, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for the lovely review, Marie. It means a lot to hear that everything was explained so clearly and in such detail, and we'll be sure to pass your kind words along to the consultant.

Advertisement
Rated 5 out of 5 stars

My family and I met with Mr. Singer

My family and I met with Mr. Singer for our initial consultation to find out about Canadian citizenship through descent.
He assured us that we qualify for the process and could move forward. He answered all of our questions and laid out the cost. I feel confident with Colin Singer and his company: Immigration.CA

October 23, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for taking the time to share this, Joyce. We're so glad your whole family felt heard and that every question received a clear answer, and we'll be sure to pass your kind words along to Colin.

Rated 5 out of 5 stars

Monica was very helpful!

Monica was very helpful in our consultation, and answered all our questions about our current inquiry and next steps.

October 23, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for the lovely review, Kristen. It's wonderful to hear that Monica was so helpful and that your questions were answered, and we'll make sure she knows how much it was appreciated.

Rated 5 out of 5 stars

It was wonderful talking to a real person

It was wonderful talking to a real person on Google Meet. Pearl Bakhtiari was very pleasant organized and knowledgeable. I feel I got the information needed to proceed with applying for Canadian citizenship by descent and she will be available if needed.

October 19, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for taking the time to write this, Janice. We're so glad the conversation felt personal and that you found it organized and easy to follow, and we'll be sure to pass your kind words along to Pearl.

Rated 5 out of 5 stars

Very good experience

Very good experience. The first consult appointment took several months to schedule but once we met, it went well. Clear communication about the process and very responsive via emails. The portal was helpful to track what needed to be done. All the staff was helpful and professional. The biggest challenge was getting the correct photos for Canadian specs but all in all good.

October 10, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for taking the time to write this, Lisa. We're glad the communication felt clear and that our team came across as responsive, helpful and professional throughout.

Advertisement
Rated 5 out of 5 stars

Highly recommend Immigration.ca

From our very first conversation, the entire team at Immigration.ca expertly guided me through the process of submitting my Canadian citizenship by descent application packet. Their professionalism and skill was evident through out the nine months it took to both gather all of the supporting documentation for my case and then turn all of it into an application that dotted every "i" and crossed every "t". I could never have created such a detailed and clean application on my own. I cannot recommend the firm highly enough.

September 28, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for the kind review, Bonnie. It means a great deal to hear that you felt so well guided and that the team's care and professionalism came through from the very first conversation, and we'll be sure to share your words with everyone who worked with you.

Rated 5 out of 5 stars

I had a very informative teleconference…

I had a very informative teleconference with Colin Singer about Canadian Citizenship by Descent to obtain a Canadian Passport.
He was extremely knowledgeable and thorough about the process.
I feel confident about going forward in pursuing the citizenship and passport through his firm.
Ronald C Voisard
10/07/2026

October 7, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for taking the time to share this, Ronald. We're glad the conversation felt informative and thorough, and that you came away feeling reassured. We'll be sure to pass your kind words along to Colin.

Rated 5 out of 5 stars

Andrea Prunariu was excellent

Andrea Prunariu was excellent. She went over the needed documents; process and timeline plus next steps.
She answered our questions clearly.

September 22, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for taking the time to write this, Ina. It's lovely to hear that Andrea was so clear and that your questions were answered so well, and we'll be sure she sees your kind words.

Rated 5 out of 5 stars

Citizenship through decent

Pearl Bakhtiari confirmed that my father was a Canadian Citizen through decent. Verified that I was moving in the right direction. Referred me to BANQ's for copies of baptism documents.

September 21, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for sharing your experience. We're glad Pearl was able to give you such clear direction along the way, and we'll pass your kind words on to her.

Advertisement
Rated 5 out of 5 stars

Very good experience

Pearl Bakhtiari was the attorney I spoke with and she was helpful ine understanding the process of claiming citizenship. She was quick to respond to my very specific questions during our video consultation. She was very prompt in replying to a follow up email as well.

September 11, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for the thoughtful review, Justin. Responsiveness and clear explanations matter a great deal to us, so it means a lot that Pearl came across that way, and we'll make sure she knows.

Rated 5 out of 5 stars

Great service and advice

I initially scheduled an appointment with Andrea to discuss Citizenship by Descent and Dual Citizenship. I found her to be extremely helpful, knowledgeable, friendly, patient, hard-working, and detail-oriented as she and the staff helped guide me through the application process. I would highly recommend Immigration.ca to others.

September 25, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for such a generous review, Scott. Hearing that Andrea and the team were patient, friendly and thorough is exactly what we hope for, and we'll gladly pass your thanks along to Andrea.

Rated 5 out of 5 stars

My consultation with the immigration…

My consultation with the immigration lawyer was exceptional. She was kind, knowledgeable, and super helpful. I now know all the documentation I need for dual citizenship to Canada. I highly recommend this law firm in your immigration quest!

September 23, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for the kind words, Eric. We're glad your consultation felt clear and reassuring, and that you came away feeling informed and well supported. It means a lot to hear the experience stood out to you.

Rated 5 out of 5 stars

I contacted the firm for help with Canadian citizenship by descent

I contacted the firm for help with Canadian citizenship by descent. Caroline Ward was extremely knowledgeable and quickly found the anchor ancestor's record and was able to confirm that I have a path to Canadian citizenship. She explained clearly the application's requirements and the process time and fees. I highly recommend this firm.

September 22, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for sharing this, Joe. We're glad Caroline's knowledge and clear explanations made everything feel understandable from the very first conversation, and we'll be sure to pass your kind words along to her.

Advertisement
Rated 5 out of 5 stars

Excellent detailed advice on the steps…

Excellent detailed advice on the steps to becoming a a citizen of Canada on paper from an experienced professional.

September 21, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

We appreciate you taking a moment to write this, Mike. It's good to hear the advice felt thorough and that you were in experienced hands — thank you for the kind words.

Rated 5 out of 5 stars

Love working with the team

Love working with the team, I found them to be impeccably professional and great communication.
I knew I quailed for citizenship by descent but was trying to decide if I needed help or could do the process on my own. I ran into lots of forums and subreddits suggesting you do not need help. Here is what I discovered:
You need to be extremely detail oriented and won’t make any mistakes, I would have made four which would have caused delays and even starting the process over.
You can keep up on the newest process and forms keep in mind this is new, so things are changing all the time.
You know exactly how to phrase answers and fill out the correct forms.
If you can do all those things go it alone, I decided I needed help and am very glad I had the support of professionals to help me. I am eagerly looking forward to the day I get cross the border and hear the phrase “Welcome Home”

September 17, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for taking the time to write all of this out, Steven — we appreciate the care you put into it. It means a great deal to hear that the professionalism and communication stood out, and that you felt properly supported at every stage. You are right that the requirements shift frequently and that small errors carry real consequences — that is the part most people underestimate. Your closing line about hearing "Welcome Home" when you arrive in Canada is one we will not forget!

Rated 5 out of 5 stars

Pauline is extremely competent and…

Pauline is extremely competent and responds properly to all requests
I have recommended immigration.ca to others.

September 17, 2026
Unprompted review
Immigration.ca logo

Reply from Immigration.ca

Thank you for the kind words, John. We'll be sure to pass your thanks along to Pauline. The recommendation means a lot to us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look