ImmiTranslate Reviews 2,367

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

There was only 1 problem that will most likely be fixed. PayPal payment did not work. As suggested, I tried using PayPal on another browser, but it didn't work. Everything else was excellent. Commu... See more

Rated 5 out of 5 stars

ImmiTranslate has a super quick turnaround time, less than 24 hours. Plus their system is set up where you can request revisions/ corrections before you actually Approve the final translation. Plus th... See more

Rated 5 out of 5 stars

Amazing. Seriously. We are in a rush for a translation for an apostille. I chatted with the company for a moment asking about turnaround and they said "within 24 hours or sooner". We went ahead and up... See more

Rated 4 out of 5 stars

Their service was very fast and overall easy, even the revision process. We found 1 error in our translation (arabic to english) but had no issue getting it reviewed and revised. Make sure you pay att... See more

Company details

  1. Translator

About ImmiTranslate

Written by the company

ImmiTranslate is a primary provider of certified translations for applicants to USCIS, DHS, the State Department, and many other government agencies.
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4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

EXCELLENT except for PayPal payment

There was only 1 problem that will most likely be fixed. PayPal payment did not work. As suggested, I tried using PayPal on another browser, but it didn't work.

Everything else was excellent. Communication, the ordering process, providing the document for translation & reviewing the translated document.

May 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Truly terrible experience

Truly terrible experience. The physical notarized document took well over 4 days to even be put in the mail. They processed a "certified translation" which means nothing, very quickly. It took over 4 days to even get the "digital notarization," which also means nothing to the state. I am still waiting on the physical notarized document to be mailed out and it has been four days. DO NOT RECOMMEND.

February 9, 2026
Unprompted review
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Reply from ImmiTranslate

We’re really sorry to hear about your experience. This is not the level of service we aim to provide. We typically provide translations within 24-48 hours, and notarizations within 12 hours of translation approval. In certain circumstances, this can take longer, for example a holiday weekend or if we have an unusually high volume of translations.

As you did not provide a name or order number, we can't locate this translation to clarify, but rest assured our support team is ready to assist you at support@immitranslate.com

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Rated 5 out of 5 stars

Highly recommended

I have used ImmiTranslate for years and I am always very happy with their service. The turnaround is very quick and customer service is wonderful. I highly recommend this translation company.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience

I paid for a physical copy to be sent by mail, I needed it ASAP. Weeks later no copy had been sent, in fact the shipping had been cancelled. Complained about it, demanded money back. After many days they sent me a copy, no apology, no explanation despite paper being sent past the deadline I had. On top of all that I found the package was left in the snow drenched in water... couldn't get any worse.

December 15, 2025
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Rated 5 out of 5 stars

Excellent work

Excellent work, professional, very satisfied and even though I am a very demanding person, I was more than delighted.

October 7, 2025
Unprompted review
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Rated 1 out of 5 stars

BEWARE

BEWARE, they aren't reliable, their attention to detail is non existent, i sent to translate a degree for job purposes... Man! they sent me a very poor document that a child could be able to do without problem, the degree is not even centered, you can tell how lazy they're $ 25.00 is truly a rip off, Carlos Gonzales emails you right away to let you know he will take care of you but his work is plain bad, they're scammers BEWARE!

August 7, 2025
Unprompted review
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Reply from ImmiTranslate

Hi Rob,

While we appreciate all feedback received, your review does not represent the interaction or level of service you received.

We completed the translation of your degree in 1 hour, of which there were no actual issues with the translation. The off center degree information is inconsequential to the translation and has absolutely no bearing on it's accuracy or authenticity.

The only revision request we received was a request to update the name on the degree to a preferred spelling, different than the spelling on the source document. It is not typically our policy to make such a change, however our team recognized that this would require you to obtain a revision of your original degree, and so therefore we wanted to save you time.

Calling our dedicated translators and team members "scammers" and "lazy" despite providing an exceptional service much faster than we originally estimated is wildly offensive and I encourage you to reconsider such a review.

Kind regards,
Ian H.
ImmiTranslate

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