In-N-Out Burger Reviews 

22
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TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I had a small issue with a meal I ordered at one of their restaurants, so I left a message for them with my comments. I received a phone call the SAME DAY from IN-N-Out Customer Service, they asked q... See more

Rated 1 out of 5 stars

We are regular customers at this location but today's drive thru visit was just terrible. Our order was inaccurate, got an extra large coke which was flat and didn't get the correct condiments that I... See more

Rated 5 out of 5 stars

Every time I go to an In and Out Restaurant, the service has always been outstanding, I have never had to reorder because something was missed or what was in the bag was not what I ordered. FYI, I... See more

Rated 5 out of 5 stars

This burger joint has helped me through life struggles. It has never let me down. Burgers are always fresh and tasty. Definitely recommended!

4.0

Great

TrustScore 4 out of 5

22 reviews

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4.0

All reviews

(22)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

We are regular customers at this…

We are regular customers at this location but today's drive thru visit was just terrible. Our order was inaccurate, got an extra large coke which was flat and didn't get the correct condiments that I requested and our fries were cold. Very Unsatisfied customer

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

First off I think you're expecting more…

First off I think you're expecting more than what it is it's hype In-N-Out Burger my mom always love going out and I didn't I loved her I've never liked greasy burgers and Fries aren't anything special very greasy too but then again everybody is entitled to their opinion go there eat there food I'm basically formulate your own opinion but for me it doesn't do it for me

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

BEST BURGER

This was the best burger of my life. Chic-fil-a is still good but this burger, was the greatest experience of my life. If ANYBODY doesn’t like this burger… they will pay.

October 27, 2025
Unprompted review
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Rated 4 out of 5 stars

One of the best, shorter waits would be nice

In-N-Out has only three kinds of burgers, fries and a bunch of drinks on offer. So it's really quick to order. The burgers are juicy, the fries are made fresh in house, you can see them push potatoes through a fry maker. The downside is that the restaurants are so successful that wait times can be long, especially on drive-up. I usually go inside and wait there, even if I take away.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

I AM A FAN!

I have been a fan of In n Out Burger for over 60 years. I love the fact we are eating fresh beef! They have a very limited menu but for over 60 years, it has always been a fantastic hamburger with the consistent quality making it my favorite "go to" burger spot.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Love Love Love in-n-out

Love Love Love in-n-out. The best burgers in the US by far. Juicy, tasty and affordable! Used to be a regular at Modesto on Pelandale until I moved to NYC. I'd wait hours just to get a double double :-P Please please please expand to NYC!!

October 1, 2024
Unprompted review
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Rated 5 out of 5 stars

In n out is so good

This burger joint has helped me through life struggles. It has never let me down. Burgers are always fresh and tasty. Definitely recommended!

October 29, 2024
Unprompted review
Rated 2 out of 5 stars

Don't Like

I ordered a cheesburger without veggies, and they put small cubes of onions on my burger. No wonder why I hit something crunchy... They also don't have enough things on their menu. And why are people liking this?! My mom says it tastes poor.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Every time I go to an In and Out…

Every time I go to an In and Out Restaurant, the service has always been outstanding, I have never had to reorder because something was missed or what was in the bag was not what I ordered.

FYI, I used to work at the store in Covina, on Arrow Hwy., back in the 60's.

March 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic Customer Service by In-N-Out!!

I had a small issue with a meal I ordered at one of their restaurants, so I left a message for them with my comments. I received a phone call the SAME DAY from IN-N-Out Customer Service, they asked questions and resolved the issue immediately. You can't reach most companies these days no matter how long you are willling to wait, but to hear the same day (a Saturday no less!!) is unbelievable. I was already a fan, but I'm even a bigger fan now. Way to go In-N-Out!!!

January 13, 2024
Unprompted review

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