Inner Balance Reviews 

This company is awful. I merely inquired about a product, and the next thing I knew, I’d been signed up for a subscription. I had another subscription that I was actually using, but I guess they felt that because I already had one, it was okay to sign me up for another. Now I’ve been trying to cancel everything, and it’s been incredibly frustrating! I hate this company! Going back to Skin Medica!

Subscription fees of $199 per month...x 4
Libida $247 and got charged for it twice, because I did not realize that too was subscription. It DOES NOT WORK. Don't waste your time or money. They will happily give you every reason in the world that they will not refund your money for products that are ineffective and over priced.

I am only giving three star because i havent started it yet so i dont know if its gonna be a good fit for me, but when reading all the reviews saying that canceling is so hard well they canceled my order right away. It is to pricey for me unless it is really going to help and then i will come back and pay the money. Im starting it tonight. So we shall see i will come back and review again.

I’ve been using Oestra for approximately nine months, and overall, I’ve experienced a significant improvement in my symptoms. And believe me, I had just about every symptom imaginable! The worst were anxiety, headaches, and severe sleep disturbances.
Within the first month, I noticed a considerable improvement. While my symptoms didn’t disappear entirely, I was finally sleeping more than four hours a night, rarely waking up with headaches, and finding my anxiety much more manageable.
So why only three stars? The cost, the dosing changes, and what I discovered about the packaging.
I was paying $199 per month, or nearly $600 for a three month supply. Initially, I was instructed to use one pump per day. Recently, after experiencing a couple of weeks of worsening symptoms, I contacted the company hoping my prescription could be adjusted. Instead, I was instructed to increase my application to two pumps per day.
While I understand that dosages sometimes need to be adjusted, this effectively cut my three-month supply down to just six weeks, doubling my cost. Unfortunately, that simply wasn’t financially sustainable, so I canceled my subscription.
Here’s where things got particularly frustrating.
Fortunately, I still had nearly a full container, along with another that I believed was almost empty. Since the product is so expensive, I decided to see if I could get the last bit of cream out of the older container. I unscrewed the top portion of the pump dispenser and was shocked to discover a substantial amount of cream remaining inside that the pump could no longer dispense.
There was so much left that I was able to scoop it out and transfer it into my newer container. Now, rather than relying on the pump, I access the cream directly. It makes me wonder how much perfectly usable product I unknowingly threw away with my first container.
For a product at this price point, that’s incredibly disappointing. Customers shouldn’t have to disassemble the packaging to access medication they’ve already paid for.
My overall opinion? I do believe Oestra has helped me, and I’m grateful for the relief I’ve experienced. However, between the high cost, the potential for increased dosing, and the amount of product left behind in the dispenser, I simply can’t justify continuing.
I’ll be exploring other options, but I wanted to share my experience for anyone considering this product. If it’s within your budget, it may be worth discussing with your healthcare provider. Just be aware of the potential costs, especially if your dosage needs to increase.
I genuinely wish the company would address the packaging and pricing, because the product itself made a positive difference for me.

No way to pause or cancel your subscription, and customer service is unresponsive. Will have to dispute the charges with my credit card company.

Very concerning experience. When I developed symptoms from their compounded prescription product, medical consultation was tied to maintaining a paid membership. Their explanations repeatedly changed throughout our documented correspondence. In my experience, the focus was more on securing continued payments than on patient safety and appropriate medical support.

I signed up for this and they charged me twice and I can't even create an account nor do I have any confirmation email from them with the charges of $200 a month for Oestra cream but it's on my credit card statement. I'll be calling my credit card company as soon as the charges process and are not pending. No option whatsoever to contact them just a stupid AI chat box that says a human will contact you in 2 business days. NOPE!! Crickets!! Also, this is a subscription so they keep charging you. When I contact my credit card company I'm going to tell them to block them so they won't have access to my credit card anymore. They say they won't ship you the product until your identity is verified, but you can't even verify it!! The page just closes but they charge you anyway!! SUPER SCAM!!

The pills I received do absolutely nothing and there is no apparent way to cancel the subscription.

This company is fraudulent - there is no customer support. No phone number, no email, and multiple attempts to cancel my subscription have been ignored by the only contact option - a "chat" that goes no where and is read by no one.

A company that advertises being trusted by 60,000 women and having a 4.9-star rating should welcome honest customer feedback. In my experience, finding a place to leave that feedback has been remarkably difficult. That alone raises concerns.

I used Oestra for almost eight months. Within two weeks of starting it, I began retaining enough water that I bought my first pair of SPANX. I also started gaining weight. During a telehealth appointment, I was told this was normal, that it was water weight, and that I should give it three months.

Then came heavy periods every two weeks. Again, I was told this was normal. To their credit, the bleeding eventually mostly settled down. But I also experienced breast pain and changes, persistent water retention, and severe bloating. At times, I looked six months pregnant. Even my child commented that I looked like I had a baby in my belly.

This was a significant change for me. I have always been a size 00 and had never experienced this kind of water retention or rapid weight gain, including during multiple pregnancies.

Across multiple telehealth appointments, the advice was essentially the same: take more supplements and give it more time. First three months, then six months. I took every supplement they recommended.

Their staff repeatedly suggested my thyroid was the problem. I had extensive bloodwork done, and my doctor told me my thyroid, glucose, and insulin results were optimal and that my metabolic health was excellent. I also consulted a gastroenterologist and a nutritionist to investigate other possible causes.

I bought an Oura ring to track my sleep. I paid close attention to nutrition, protein intake, and strength training. I was doing everything I could to understand and address the changes, yet the symptoms persisted. Oestra was the only new addition, but that possibility never seemed to receive serious consideration.

The turning point came when I accidentally left it behind during a long weekend. After three days without it, my bloating noticeably decreased. When I brought this up at another telehealth appointment, I was advised to double my dose.

At that point, I felt unheard. I needed someone to reassess whether this treatment was appropriate for me. Instead, I was being encouraged to take more of it.

I requested a refund under their six-month satisfaction guarantee literally days after the six-month mark. My request was denied with no exceptions. What frustrated me most was that I had continued treatment at their own staff’s repeated insistence that I give it six months for my hormones to “level out.” I followed their advice, then was told I had missed the deadline.

After my refund request was denied, I continued using Oestra for approximately another month, but reduced my dose to half a pump. At that lower dose, I began to feel better. That experience, along with the improvement I noticed during three days without it, left me frustrated that my concerns about the treatment itself had not been taken more seriously.

I also tried sharing my experience in the Reddit community, but moderators deleted my comments. To my knowledge, my comments were factual accounts of my experience and did not violate the community rules. Having that feedback removed only added to the feeling that negative experiences were unwelcome.

I understand that Oestra may work well for some women. It did not work well for me. My concern is how the company responded when I repeatedly reported problems: more supplements, more time, and eventually a higher dose, without what felt like a meaningful reassessment.

In my experience, Inner Balance’s reassuring marketing did not match the support I received when treatment went wrong. I felt dismissed, and I regret continuing for as long as I did instead of trusting what I was noticing in my own body.

Women seeking help deserve to have their symptoms taken seriously, their treatment reconsidered when necessary, and their honest feedback heard.

If sharing my experience helps even one woman recognize that she does not have to keep pushing through a treatment that is making her feel worse, this review was worth writing.

If I could give this company a lower rating I would. The website is horrific! I wanted to cancel my subscription but there is no way to do it online. They make you talk to a damn robot that does zero for you. I am going to have to call my credit card company to stop payment because they give you no alternative. All they say is they’ll put your account on “pause”. I don’t want to be put on pause…I want to CANCEL! I detest companies that do business this way. To top it all off…the product I was paying $247 a month for doesn’t even work. Buyer beware! I wish I had looked up the reviews before believing a slick looking website and TikTok videos.

This company is a total scam. Steer clear.

The product wasn't working for me, so I decided to cancel the subscription. They charged me for the next shipment, but never sent the product. I asked for a refund. They said they would refund, but never did. I disputed the charge. Inner Balance sent proof of delivery from before I canceled the product & the credit card accepted that. Hours of fighting with no result. You can't talk to customer service either.

This product hurt my health for the year I was on it, and a year after discontinuing, I'm still trying to recover. It made me feel bloated, I gained 15 lbs when I was already trying to lose 20lbs, I felt panicky, anxious, angry, irritable, had insomnia, massive heat intolerance -- all things that were WORSE than my initial peri-symptoms! Awful dispensing mishaps resulting in confusing and incorrect dosing for many. They experiment with these changes before they test them and it's at the cost of the consumer. Very challenging to speak with healthcare professional when you need it most. I gave it a good year simply because of the encouragement from the company that it would "get better." Only got worse, unfortunately and I just cold turkey had to stop. Felt a lot better after stopping, and went on DIM with Sulforaphane and Calcium D- Glucarate as suggested by a local provider who took my blood work. Feeling so much better than before. Not everyone feels better with estrogen (or progesterone), let alone this very specific combination of E and P. They said it's a customizable formula, but it's clearly just another one size fits all business model. Lots of people having issues with this product! And as other reviews state, they absolutely make it VERY challenging to cancel the subscription. A big red flag from any company.

Oestra was a game changer for me. I had increased energy the day after starting. My mood improved greatly by week two and after increasing my dose after 6 months I have zero hot flashes. My eyebrows and lashes have thickened up again and I have about 3 inches of new hair growth after a year of being on it. I know everyone’s experience will be different, but I have loved this product and plan to keep using it as long as possible. Worth every dollar to feel like myself again!

I’m honestly shocked at these reviews. Inner Balance saved me. I’ve been on it consistently for two years. I started with one pump then went up to two. It took about 3 months to really kick in. It has been nothing short of a spectacular experience for me.

The dosing is not consistent. The first two weeks of using product, I started to feel better as the time went on, all symptoms came back worse than ever.

The estrogen separates from the rest of the cream so 1/2 way through the bottle all you are dosing is progesterone. It was like this for 6 months.

Look for other Bhrt companies.

Extremely Difficult to Cancel

Unfortunately, Inner Balance was not suited for me, and my experience trying to cancel has been extremely frustrating.

There is no easy option to cancel the account online, and there does not appear to be a phone customer-service option. The only option seems to be an online chat, but getting an actual response has been very difficult.

I have been trying to get help with cancelling my subscription and getting my money back, but the process has been unnecessarily complicated and time-consuming. When a company is charging customers on a recurring basis, there should be a clear, simple way to cancel without having to chase customer service.

The product may work well for some people, but based on my experience, I would be very cautious about signing up for a subscription. Customer service and cancellation should be much easier and more transparent.

I hope Inner Balance improves this process and makes it easier for customers to cancel and receive timely assistance.

Scam! They will not allow you to cancel your subscription. They say "just sign in and cancel your subscription" but there is NO WAY to do so. Try to remove your payment option? No, you can't remove it. They say "contact us anytime" but it's just an AI chat that says they will get back to you, and they don't.

Never got the product and they refuse to give a refund. The AI chat is HORRIBLE and it takes nearly an act of GOD to finally find a flesh and blood person!

total scam.
this company is selling a product that doesn't work, and won't back up their "guarantee".
don't waste your money.