Inov8's customer service is excellent. The jacket was sent promptly. Have yet to try this V2 but I had a problem with two jackets of the original V1 Stormshell and I have to say Inov8 have been brilli... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Forged in the fells and mountains of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences, with pioneering products and innovations that keep athletes within the flow. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. INOV8 make purposeful design decisions that strike a precise balance between the body and the environment to enable a more fulfilling sporting experience. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful advice about sizing and prompt dispatch

Reply from INOV8
My 4th pair of footwear from inov8 and another success. I always purchase at least a half size up and they fit perfectly. Delivery was very punctual also.

Reply from INOV8
Shoes are great, always are. I have worn Inov8s only for many years as my workout shoe and the fit is perfect for me. The website is easy to use and tracking was a breeze.

Reply from INOV8
The guy in the store at Staveley was very helpful and did not put any pressure on.

Reply from INOV8
Store manager Chris, gave me some very genuine advice on my first steps into trail running and my purchase of the Inov8 Racepac 10 vest.
Much appreciated

Reply from INOV8
Lovely member of staff. Explained all details of ordering really well. And how the shoes are wider toe area. Perfect! Hope the shoes are just as good.

Reply from INOV8
Had to return the first pair of shoes I ordered (at a cost to me, grrr) because they fit a whole size too small. Otherwise, I like the shoes, mainly for the roomy toe, but they are a bit overpriced; the quality is no different than the less expensive Sketchers I used to wear, so I don't understand the higher price.

Reply from INOV8
I love the shoes I bought. They form a nice foot bed and are very comfortable. They have great grip, so good in fact, I bought this pair to play golf. I hope you don't change them, they are my favorite shoe!

Reply from INOV8
Great quality shoe that can handle lifting and running, while I am not a long distance runner by any means this shoe has been the most comfortable running experience I've had so far.

Reply from INOV8
Customer service was excellent. Package was slightly damaged but made good almost straightaway.
Will buy again from this retailer.
Oh Just one issue. The left shoe seems rather tight and causes blisters even though I have half size bigger and wide unlike my Scarpa. I usually walk in a new shoe couple of days before I use it for running but seem to have made no difference. The right shoe perfect no problem

Reply from INOV8
Easy checkout process with helpful size guides to make an informed purchase. Helps that the product is also great.

Reply from INOV8
Bought second pair of shorts, socks & light trousers. All excellent quality & swift delivery.

Reply from INOV8
Inov8 Sheffield kindly ordered the goods to be delivered to their store (as they did not have my size)
Shop assistant was very helpful & patient with me :-)

Reply from INOV8
Great customer service from staff nothing was any trouble excellent. Great quality product at a great price.

Reply from INOV8
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.