insomnia.ie Reviews 

Went for coffee with a group of friends this afternoon on a very cold afternoon in Sutton. Both the outside and inside doors were open which left a very cold environment in the coffee shop. We asked that the inside door be closed as we were very cold while seated. We were told that this was not possible. The manager arrived and told us in a very aggressive manner that the door had to remain open to facilitate buggies and wheelchairs. In the time we were there neither a buggy or a wheelchair needed access. The manager left and informed us he was going home. Obviously the customer was the least important factor in this equation. We left and retreated to a very cosy wine bar across the road where we were welcomed with open arms. We certainly know where to have our coffee in future!

New insomnia drogheda m1 retail park omg the staff are so interested and unhelpful not to mention they barely spoke to me, both times forgot my syrup, as it's only opened I had no idea where lids where, they couldn't even point me in the direction, if a customer asks them anything it's a grunt it's just appalling service the manger is the worst, will never be back will stick to Costa on he other side of town 👎

Ridiculous EXPENSIVE!!! In Isomina CUH. 9.50 euro for Chicken Ceaser wrap 😵 It not that worth, not that delicious. RIP off!! Never again ordering lunch from them. Overcharging CUH Staff, Ridiculous!

I had a sous latte from Drogheda insomnia in town centre beside cinema, oven though she had a thermometer in the milk jug the coffee burnt my mouth was left with blisters on roof of mouth very uncomfortable will not return

Bought a cappuccino in Insomnia Connolly station 23rd December extremely hot, took a sip and minor scald to my mouth, very dangerous. Didn't have time to complain directly as I had to catch a train.

I went to the Monaghan town Shop in the shopping centre with my newborn and my 2 other boys. While I was breastfeeding my newborn baby my 2 year old dropped some water from the bubble maker. I didn’t notice the situation as I was busy feeding the baby and one of the employees came over and told us to move to another place as she had to close that area as the floor was too slippery. She didn’t treat us in a nice or calm manner. She was out of control, like something really bad happened. It was a bit of water that she could’ve dried with a bit of paper, instead she started putting paper all over and close the area. I had to get up really quickly as she insisted I had to go. I was with 3 kids and my mom who is 72 and doesn’t speak English and she wasn’t nice as she claimed she was being. We left altogether as I didn’t feel welcomed. We left the coffee and some of the muffin. The coffee wasn’t nicely prepared anyways. That was 15 euro really bad spent. I’m not going to come back to this store and I’m not going to recommend it. Such a pity as I always have a good experience in other stores.

What can i say?? OMG! Kunal here at the Insomnia Cafe' in Blanchardstown is soooooo good at making cappuccino!!! Best cappuccino ever !! The foam was still firm after 20min!!! Never seen anything like this in Dublin!!

I adore Insomnia coffe and now i even have my fav Insomnia person!!! Well done to him x making my day!!!

I called today, and selected a cappuccino and pastry.
A very pleasant lady took my order, and brought it down to me.
Very nice touch. Staff are always pleasant.

Beware of the tipping scam at their outlets. I bought a coffee and left a tip at their "justtip" terminal. The sign says 50c, but the machine says €1 and takes €3! I complained to the staff but they said the terminal was not controlled by them.

Howth branch, bought 4 coffees, charged for 5, paid with Google pay, returned to counter and assured there was a credit on my wallet when I tapped again. There's not. Coffee, which was decent, is overpriced enough without having to pay an extra 25%. Update - 2 days later the refund appeared in my card account (not Google wallet, which I'd used).

This morning i went to get my regular coffee in Insomnia Clontarf, On my way back to my car i dropped my cup by accident so i went back to get a replacement which the lovely staff gave me on the house! Happy Sunday, Thanks Clontarf Insomnia ☕️

Eyre Square Galway coffeeshop Saturday 21st Oct., 2023.
Coffees available in plastic cups only. Reason given - understaffed.
Americano €3.40 each compared to equivalent @ €0.80 last week in Lisbon (except Lisbon coffee presented in nice cup on saucer).

Another delicious cup of coffee at insomnia. Cheers

Served a lukewarm americano then given attitude when I returned it to the counter. I was told that I was in the wrong and "Thats how Americano's are supposed to be.

Cakes are so processed, probably last a very long time in the presentation counter. Overpriced. Coffee is ok and drinkable, so 2 stars.

My daughter attended the cafe in Sutton with her school friends. They purchased food and took their seats After a while the manager came out and started shouting them. He went off and returned later telling them to leave in aggressive manner. When I rang to complain the manager maintained that she was treated because other school children were taking space and not buying food. I offered to provide receipt but he declined. I complained to the head office who apologized and then referenced school children taking up space in the canteen. The cafe don't accept that when you buy food in the cafe you ate entitled to be treated as a customer. To be treated in such a manner is not acceptable and they would not be allowed to treat adults in that manner.

Why do we settle for such mediocre things in Ireland. Bland, average, not special. Today, had a chocolate muffin, looking for a treat in the cold winter days. It felt bargain basement, overly sweet, cheap! Lidl is better!! €3 for something I could not eat.

Outrageously priced
For the same price you can get your coffee and scone served in a fine restaurant.
The staff are unwelcoming.
The scone which tastes disgusting tastes like a process product and it probably has a lifespan for about 1000 years

Sandwiches, have improved big time, coffee good as always.