Inspirations Paint Reviews 

4,715
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding service and friendly atmosphere. Consumers frequently mention that the staff possess exceptional product knowledge, offering patient guidance and helpful advice for various home improvement projects. People appreciate the willingness of employees to go out of their way, even carrying heavy paint tins directly to vehicles. However, some customers also noted receiving disappointing service, mentioning unhelpful interactions, long waiting times, and a lack of staff attentiveness during store visits. A few other people also felt that incorrect product recommendations, poor color matching, and unhelpful responses created stressful and frustrating experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional product knowledge and... See more

Service

Consumers find service to be exceptionally positive, praising staff for being friendly, prompt, and... See more

Product

Reviewers highlight positive aspects of product quality, noting excellent colour matching and a wide range of... See more

Customer service

Users describe positive interactions with customer_service, noting that nothing is too much trouble and staff... See more

Quality

Clients share satisfaction regarding quality, frequently praising the precision of the colour matching for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with My bathroom sink door frame after a lil dye incident that didn't want to come away. After explaining my incident to the gladstone team, they gave me the closet paint match in a small... See more

Rated 5 out of 5 stars

What a great experiece shopping at this paint shop. A lovely young woman served me the first day and an equally pleasant and chatty young man served me a few days later. A very good product knowledge... See more

Rated 5 out of 5 stars

everyone at the store was extremely helpful and very friendly which made for a very pleasant visit. nothing was too much trouble, and they were able to answer all my questions and concerns. I would no... See more

Rated 5 out of 5 stars

I was served by a friendly lady who was actually a colour consultant. She was extremely helpful and knowledgeable. I accepted her advice and suggestions. I am very happy with what I purchased... See more



Company details

  1. Home Improvement Store
  2. Building Materials Store
  3. Paint Store

Written by the company

2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(4,715)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kris from Inspirations Painting

We had Kris from Inspirations Painting paint our gutters, facea and downpipes today. Kris gave us a very reasonable quote for the job which we readily accepted.
Kris arrived exactly on time to start the job and did an exceptional paint that really livened up are house.
He worked very tidily and cleaned up after he had finished.
Kris is a very professional, personable family man and very easy to work with.
We would recommend Kris and Aspirations Painting without reservation.
We have since requested another quote from him for another job.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

What a great experiece shopping at this paint shop. A lovely young woman served me the first day and an equally pleasant and chatty young man served me a few days later. A very good product knowledge and very friendly. A great welcome to the Southern Highlands. I would recommend this paint shop to anyone doing a DIY

August 13, 2026
Rated 5 out of 5 stars

Very friendly service by all the staff…

Very friendly service by all the staff but especially from Jessica L who went out of her way to help and offered gret advise, it is so lovely to go into a store and be greeted by amazingly happy staff, full credit goes to these guys who make you feel welcome and also help you to pick out paint, Vicky

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Inspirations Padstow - GOLD, GOLD, GOLD

Adam at Inspirations Padstow is a champion! His personal assistance and the generosity of his time, in helping me choose the right paint, colour and quantity for my apartment was exemplary. Adam is professional, knowledgeable and courteous. He took his time with advising me and made the whole process seamless for a novice like me. I noticed the other young men in the shop were as professional and courteous in their interactions with their customers. Prices are competitive, so why would you go to a soulless mega store? I thoroughly recommend Adam and the team, at Inspirations Padstow, as a small business they are setting the standard for client service and are proof that we should support our local businesses.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpfull staff

Very helpfull staff. The keep a record of previous paints purchased if you need any history. Competitive prices.
Thanks

October 22, 2025
Rated 5 out of 5 stars

Miranda Dromana

Miranda, the colour consultant at the Dromana store, was fantastic. Cannot recommend her highly enough for her knowledge and great attitude. An excellent experience

July 18, 2026
Rated 5 out of 5 stars

Excellent customer ssrvice

I’ve just come from Inspirations at Nowra. Brilliant service from Reuben who gave me excellent advice, informative, confident in his approach. Truly a pleasure to be served by him. I commend you that your customer service is first class!
Elizabeth D - Berry NSW

July 23, 2026
Unprompted review

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