Inspirations Paint Reviews 

4,744
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing expert advice on paint colors, color matching, and proper equipment for various home improvement projects. Consumers note that the team is friendly, highly approachable, patient, and always willing to go above and beyond to help find the right products. However, some people mentioned experiencing poor customer service, such as long wait times, lack of attention, or unhelpful staff members in certain stores. A few reviewers also noted receiving incorrect product recommendations, poor color matches, or unhelpful advice for their specific painting needs.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction and appreciation for... See more

Product

Clients share positive opinions on product quality, expressing satisfaction with the wide range of items... See more

Customer service

Users describe positive interactions with customer service, consistently praising helpful staff members who... See more

User experience

Customers felt that satisfaction and delight defined their overall user experience, describing the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with My bathroom sink door frame after a lil dye incident that didn't want to come away. After explaining my incident to the gladstone team, they gave me the closet paint match in a small... See more

Rated 5 out of 5 stars

everyone at the store was extremely helpful and very friendly which made for a very pleasant visit. nothing was too much trouble, and they were able to answer all my questions and concerns. I would no... See more

Rated 5 out of 5 stars

I was served by a friendly lady who was actually a colour consultant. She was extremely helpful and knowledgeable. I accepted her advice and suggestions. I am very happy with what I purchased... See more

Rated 5 out of 5 stars

What a great experiece shopping at this paint shop. A lovely young woman served me the first day and an equally pleasant and chatty young man served me a few days later. A very good product knowledge... See more



Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 51624420079

  1. Home Improvement Store
  2. also in
  3. Building Materials Store
  4. Paint Store

Written by the company

2hr Click & Collect from over 100 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching. At Inspirations Paint, we're about your project, not just the paint. Our locally owned and run stores are staffed by paint specialists who take the time to understand what you're doing and help you choose the right products, colours and approach. Whether you're a DIYer, tradie or looking for someone to do it for you, we'll give you practical, tailored advice to help you get a great result.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,744)

205 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert advice …

So pleased I listened to the experienced staff who offered their advice on colour choice. I left the store feeling confident in my paint selection. It looks fabulous on the walls!

September 24, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you Cameron!

September 26, 2026
Unprompted review
Inspirations Paint logo

Reply from Inspirations Paint

Thanks for the lovely feedback, Karen. We're glad to hear Cameron provided you with excellent service, and we'll be pleased to pass on your kind words.

Rated 5 out of 5 stars

Staff always very helpful and…

Staff always very helpful and knowledgeable

August 31, 2026
Inspirations Paint logo

Reply from Inspirations Paint

Thanks, Chris. We really appreciate your kind words about the team and are pleased you’ve had such positive experiences with us.

Rated 5 out of 5 stars

Always informative and easy experience…

Always informative and easy experience at Inspirations, my go-to for paint and questions about paint.

August 30, 2026
Inspirations Paint logo

Reply from Inspirations Paint

Thanks, Darcy. It’s great to know we’re your go-to when it comes to paint and advice. We really appreciate your continued support.

Rated 5 out of 5 stars

The staff went above and beyond

The staff went above and beyond, store is clean and organised. Surrey Hills made my shopping experience so delightful!

August 30, 2026
Inspirations Paint logo

Reply from Inspirations Paint

Thanks, Cath. We’re so pleased you had such an enjoyable visit and felt well looked after by the team. We really appreciate you taking the time to share this.

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