Interface make the process of going through ISO audits clear and straightforward. They provide helpful guidance in advance of each audit detailing what they expect to see, giving us time to make sure... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time we have had an audit by Interface NRM and Stephen Vickers, the auditors were very good, excellent in explaining how the audit would be conducted and open and honest in their au... See more
Company replied
The audit experience with Interface is clear, straight forward and easy. They deal with any queries promptly and often the best way to communicate is by phone. They pick up and can often answer right... See more
Company replied
John was excellent throughout the audit. He explained each step clearly and ensured we fully understood the process. He also shared valuable advice and practical recommendations for future improveme... See more
Company replied
Company details
- Auditor
- Business and IT Consulting Agency
- Business Development Service
- Business Management Consultant
- Business to Business Service
- Consultant
Written by the company
Interface NRM is a certification body accredited by UKAS and ASI. We provide UKAS certification services for ISO 9001, ISO 14001, ISO 45001, ISO 14064-1, FSC®, and PEFC. Our focus is on delivering fast, efficient, and customer-oriented certification. Communication is at the heart of everything we do, and we strive to build strong, lasting relationships with our clients. Our auditors are both thorough and efficient, and we adhere to the highest standards of impartiality while maintaining a friendly and supportive approach. We prioritise finding evidence of conformity rather than simply searching for non-conformities. We are proud to be the only employee-owned UKAS-accredited certification and verification body in the UK.
Contact info
University of Wolverhampton, E-Innovation Centre, TF2 9FT, Telford, United Kingdom
- 01952 288325
- info@interface-nrm.co.uk
- www.interface-nrm.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Support and Communication
Whilst the audit will be what it will be, the upfront communication from the Interface NRM team ensured that the expectations were set ahead of time, ensure a well structured ISO audit.
September 16, 2026
Reply from Interface NRM Ltd
Thank you for the review, Lee! We are glad our prompt communication helped make the audit run smoothly. We appreciate you taking the time to leave us a review, and we look forward to your next audit!
Great service.
Great professional friendly service throughout our ISO 45001 audit, highly recommended.
September 22, 2026
Reply from Interface NRM Ltd
Thank you so much for the wonderful review and recommendation! We are thrilled to hear that your ISO 45001 audit went so well. Our team always strives to provide clear, prompt, and friendly communication to make the process as smooth as possible for you.
Great experience with Interface
We have received great service from Interface with all of the staff being very friendly and helpful. We are very grateful for everything all things ISO related and would readily recommend Interface to anyone considering ISO certification.
August 17, 2026
Unprompted review
Reply from Interface NRM Ltd
Thank you for taking the time to leave us a review, Neil! We are so glad to hear you've had such a positive experience with our team. We look forward to your next audit!
From start to finish
From start to finish, professional with clear objectives, advice always on hand made for a pleasurable audit.
September 14, 2026
Reply from Interface NRM Ltd
Thank you for the wonderful review, Mark! We're thrilled that everything went so smoothly from beginning to end. We always want our audits to be clear, informative, and, most importantly, value-added, rather than just a tick-box exercise. Your feedback means a lot to our team, and we look forward to your next audit!
Excellent experience throughout
Excellent experience throughout - professional, courteous and communicative. No faults at all, good work.
September 1, 2026
Unprompted review
Reply from Interface NRM Ltd
Thank you for taking the time to leave a review, Pete! We're glad our team's professionalism and communication made the audit feel like seamless experience. We look forward to your next audit!
Great communication
Great communication and service throughout the process, fast responses to various queries when applying for FSC certification. Professional company to deal with.
September 17, 2026
Unprompted review
Reply from Interface NRM Ltd
We are thrilled that you had such a great audit experience with our team. At Interface, we pride ourselves on fast and effective communication. Thank you for taking the time to leave us a review and we look forward to your next audit!
UKAS Audit- Multiple standards
We recently completed our UKAS audit covering ISO 9001, ISO 14001 and ISO 45001 with Interface, and we were extremely pleased with the overall experience.
From the organisation and communication leading up to the audit through to its completion, the process was handled professionally and efficiently.
A special mention must go to our auditor, Hannah, who was excellent throughout. She was extremely knowledgeable, professional, organised and efficient, while also being approachable and clear in her communication. She ensured that the audit was thorough and robust but conducted in a constructive and practical manner, which made the whole process run very smoothly.
We particularly appreciated Hannah's ability to clearly explain her observations and requirements and keep the audit focused and well managed throughout.
Overall, we have been very impressed with both Interface and Hannah and would have no hesitation in recommending them to other organisations requiring ISO certification and auditing services.
Excellent service and a very positive experience from start to finish
September 10, 2026
Reply from Interface NRM Ltd
Congratulations on successfully achieving your triple ISO certification! We are thrilled to hear that you had such a positive experience with our team from start to finish, specifically with auditor Hannah Morgan.
Our entire team is dedicated to ensuring the certification process runs as smoothly as possible, from the clear communication of our admin team to the thorough and clear communication from our auditors.
Thank you for taking the time to leave us such a lovely review. We look forward to your next audit!
Reply from Interface NRM Ltd
We appreciate you taking the time to leave a review, and thank you for your recommendation!
Interface are very easy to deal with
Interface are very easy to deal with. Friendly and responsive staff. We had a remote surveillance audit for our ISO 9001 accreditation and it all went very smoothly with minimal disruption to our working day. The post-audit report was provided in very good time.
August 27, 2026
Unprompted review
Reply from Interface NRM Ltd
Thank you for taking the time to leave us a review, Melanie! It is great to hear you had such a positive experience with our team. We always strive to be friendly and responsive to ensure your audit runs as smoothly as possible. We look forward to your next audit!
Interface service excellent
Interface service excellent, very easy to communicate with and the audit process explained clearly, the auditor was very professional
August 20, 2026
Unprompted review
Reply from Interface NRM Ltd
We are so happy to hear about your positive experience with our team, especially with auditor Tony Finazzi. We prioritise clear and effective communication throughout the entire audit process, from scheduling to the final report. Thank you for taking the time to leave us a review, and we look forward to your next audit!
A really professional company sure 5 star efficient…
A really professional company efficient and experts in what the do 5 stars say it all.
September 7, 2026
Reply from Interface NRM Ltd
Thank you, Keith, for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with our team. We strive to provide 5-star service, so it's fantastic to see that reflected in your feedback. We look forward to your next audit!
Friendly, Knowledgeable and Fair
We've used Interface for many years now, from our initial accreditation to interims and full renewals. The auditor has always been very friendly, knowledgeable, understanding and fair. Definitely recommend for new applications and ongoing.
August 10, 2026
Unprompted review
Reply from Interface NRM Ltd
Thank you for the wonderful review, Lorraine! We are delighted to hear that you continue to have such a positive experience with us. Our goal is always to provide an audit process that is friendly, fair, and highly knowledgeable, so it means a lot to know our team hit the mark. Thank you for your recommendation, and we look forward to your next audit!
We feel Interface gives a very high…
We feel Interface gives a very high standard of service. The entire process from the planning through to the completion of the Audit was handled very professionally. I was very happy with the auditor who took his time to discuss observations and explain requirements clearly. We would highly recommend Interface.
September 3, 2026
Unprompted review
Reply from Interface NRM Ltd
We are so happy to hear what a positive experience you've had with our team, specifically with auditor Rob Kerr. Our auditors are dedicated to taking the time to clearly explain the requirements and discuss observations. Thank you for taking the time to leave us a review, and we look forward to your next audit!
Mike was very informative and helpful…
Mike was very informative and helpful during our audit. Happy with the service.
September 1, 2026
Reply from Interface NRM Ltd
Thank you for taking the time to leave us a review, Emma! It is great to hear you've had such a positive experience with our team, specifically with auditor Mike Law. We look forward to your next audit!
Very personable auditor who made the…
Very personable auditor who made the process as smooth as possible.
August 20, 2026
Reply from Interface NRM Ltd
It is great to hear you've had such a positive experience with our team, specifically with auditor Ade Morley. Thank you for taking the time to leave us a review, and we look forward to your next audit!
Interface NRM were very helpful
Interface NRM were very helpful throughout the whole audit process and Fay was a very knowledgeable and professional auditor.
August 20, 2026
Reply from Interface NRM Ltd
Thank you for taking the time to leave us a review! We are thrilled to hear about your positive experience with our team, especially with our auditor, Fay Tiplady. Our auditors pride themselves on being knowledgeable and professional, ensuring every audit is thorough and constructive. Thank you again, and we look forward to your next audit!
Interface NRM provided a highly…
Interface NRM provided a highly professional, swift and knowledgeable service throughout our ISO accreditation process. Their guidance was clear, practical and carefully tailored to the specific needs of our business.
I would highly recommend Interface NRM to any organisation seeking expert support in achieving ISO accreditation. Their commitment to quality, excellent customer service and focus on delivering practical results make them a trusted and reliable partner throughout the accreditation journey.
August 24, 2026
Reply from Interface NRM Ltd
This review perfectly encapsulates everything we strive for: professional communication, clear and practical auditing, and an unwavering commitment to excellent service. Thank you so much for the fantastic review and recommendation. We look forward to your next audit!
Excellent service from all involved
Excellent service from all involved. Best decision we have ever made to move away from our previous unsupportive certification provider.
August 19, 2026
Reply from Interface NRM Ltd
Thank you, Alan, for taking the time to share your feedback! We are absolutely thrilled that you had such a great experience with our team. We always aim for clear communication and thorough audits to ensure the best possible process for our clients. Thanks again for the lovely review, and we look forward to your next audit!
Brilliant service provided by Interface…
Brilliant service provided by Interface NRM and excellent staff
August 11, 2026
Reply from Interface NRM Ltd
Thank you, Martin, for taking the time to leave us a review! We are so glad to hear you've had such a brilliant experience with our team, and we look forward to your next audit!
Successful FSC audit
Our FSC audit was conducted professionally, in a friendly but proficient manner, by Jedd. The whole process was explained thoroughly and ran smoothly. Absolutely recommend InterfaceNRM as an auditor.
July 9, 2026
Reply from Interface NRM Ltd
We are thrilled to hear you had such a great experience with Jedd and the rest of our team! Thank you so much for taking the time to leave a review. We look forward to your next audit!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.