Interflora Sverige Reviews 

49,709
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actua... See more

Rated 5 out of 5 stars

I ordered some flowers for my friend’s birthday and wanted to receive some photos of my gift before delivery. So i contacted their customer support and Nathalie from their custom support team really h... See more

Rated 5 out of 5 stars

Living abroad Interflora enables us to keep in touch with our family and show them that we care. I ordered pink roses for my aunts birthday - because the site was in Swedish I had some difficulty find... See more

Rated 5 out of 5 stars

We have used Interflora once before and have been very happy with the ease of ordering flowers in Sweden. We particularly want to thank Nettans Blomeri in Skoghall with whom we have dealt for many ye... See more

Company details

  1. Gift Shop
  2. also in
  3. Florist
  4. Flower Delivery
  5. Flower Market

Written by the company

Interflora AB är Sveriges ledande företag inom blomsterfackhandel och driver idag den marknadsledande blomsterförmedlingen Interflora.

Välkommen till Interflora

Written by the company

Interflora Blomsterhandel
Vår vision är att få fler att älska blommor – och varandra. Det är det vi kallar The Flower Effect. Vi tror att det bästa sättet att visa känslor på är att skicka blommor. För att leendet hos den som får blommor är så äkta. För att blommor kan förvandla ett helt rum. För att de doftar gott. För att man blir lycklig i själen av att ge.

Leverans samma dag

Beställ blommor med leverans samma dag

Beställ blommor med leverans samma dag
Skicka Blommogram med leverans samma dag! Beställ vardagar innan kl 14, och lördagar innan kl 11 och få blommorna levererade samma dag.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

50K reviews

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4.3

All reviews

(49,709)

3,581 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing Flower Delivery Experience

I would like to share my disappointment with the delivery service I recently received.

I have ordered flowers from your website several times before, and everything had always gone well until my most recent order.

When I placed the order, I was informed that the delivery company would call the recipient before delivery and that I would receive an email confirmation once the flowers had been delivered.

Unfortunately, neither of these things happened.

The flowers were delivered at around 2 PM, but I had no idea they had arrived until 7 PM, when I contacted my colleague, for whom I had ordered them.

It turned out that she had left home for a few days to visit another city and had not received any calls from the delivery company. She later checked her security cameras and discovered that the courier had simply left the flowers outside her door at 2 PM without calling or notifying anyone.

I had ordered a potted orchid, which is sensitive to cold temperatures and needs to be kept in a warm environment. Unfortunately, the flowers had to remain outside overnight because, by the time we discovered what had happened, it was already too late for my colleague to arrange for someone to collect them.

I completely understand that the delivery company was not responsible for the recipient being away from home. However, the courier should have called before leaving the flowers, especially since the recipient's contact details were provided when I placed the order, and I was assured that a call would be made.

I am very disappointed with how this delivery was handled. I hope you will take this feedback seriously and review your delivery procedures to prevent similar situations in the future.

Flowers, especially delicate plants like orchids, should not simply be left outside someone's door without contacting the recipient.

Thank you for your attention to this matter.

October 23, 2026
Interflora Sverige logo

Reply from Interflora Sverige

Hi Aleksandra!

We are sorry that issues have arisen regarding the delivery of your order. As we previously discussed via email, you received a delivery confirmation once the flowers had been delivered. We will look further into the shop’s communication with the recipient and get back to you via email.

Have a great day!

Rated 1 out of 5 stars

I ordered 30 pink roses

I ordered 30 pink roses, and 30 red roses arrived. Plus, 2 were broken

October 22, 2026
Interflora Sverige logo

Reply from Interflora Sverige

Hi!

Thank you for providing valuable feedback on your experience with how we carried out the requested service.
We are indeed very sorry for what happened, both wrong colour roses and also that two of the roses were broken.
The flower shop will, as agreed on, send new flowers to the recipient today, with the same box-delivery. 
We sincerely hope that we get to prove that we can deliver 100% at a future time.
Best regards,

Rated 5 out of 5 stars

Please taking photo for sending…

Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actually.

October 13, 2026
Rated 3 out of 5 stars

Not nice if you want to make a surprise…

Not nice if you want to make a surprise to someone, since they text the receiver in advance about the delivery..

October 2, 2026
Interflora Sverige logo

Reply from Interflora Sverige

Hi, 

That is how our shops operate; they need to contact the recipient before making the delivery, and this is also stated in our terms and conditions on the website when ordering flowers from us.
BR, Interflora

Rated 1 out of 5 stars

I recently ordered a birthday flower…

I recently ordered a birthday flower bouquet for my wife at a cost of more than 400 SEK, expecting it to resemble the product shown on your website.

Unfortunately, the bouquet that was delivered was nothing like the picture advertised. Not only does the arrangement appear significantly different in terms of style and presentation, but the size is also much smaller than expected. Based on what was delivered, it looks more like a small-sized bouquet rather than the medium-sized bouquet that I paid for.

I believe you will agree that the difference between the advertised product and the delivered bouquet is substantial and unreasonable. As a customer, I feel disappointed, especially as this was a birthday gift for my wife and I expected a product that reflected the quality and value advertised.

I would appreciate an explanation and would like to know how Interflora intends to resolve this matter. I look forward to your prompt response.

Further if no response received i will have no intention of using this service ever again!

"Kan jag återlämna blommor om jag inte är nöjd?
Interflora garanterar färskhet och kvalitet på alla buketter. Om du inte är nöjd med din leverans, kontakta Blomsterdesign direkt eller Interfloras kundservice för en tillfredsställande lösning."

September 22, 2026
Unprompted review
Interflora Sverige logo

Reply from Interflora Sverige

Hi!

I can see that you have emailed our customservice and got answer from your colleauge and store in your order. Sorry to hear that you are not satisfied with the delivery.

Best regards,
Interflora

Rated 2 out of 5 stars

I bought a birthday bouquet and a text…

I bought a birthday bouquet and a text was sent to the person receiving the flowers a day before to warn her flowers will delivered. You ruined the surprised

August 13, 2026
Interflora Sverige logo

Reply from Interflora Sverige

Hi Jonathan!

Our members always need contact with the recipient before they go out and deliver. It say under our terms of purchase on website.

Kontakt med mottagaren före leverans
Butiken som utför din beställning kontaktar mottagaren före leverans för att säkerställa leveransadressen. Kontakt sker via telefon eller SMS. Kontakt kan även ske dagen före önskat leveransdatum.
Contact with the recipient before delivery
The store that fulfills your order will contact the recipient before delivery to confirm the delivery address. Contact will be made via phone or SMS. Contact may also be made the day before the desired delivery date.


Best regards,

Rated 5 out of 5 stars

Absolutely incredible

The way of delivering and the place to put the flowers was well chosen, the flow and the packaging absolutely incredible and beautiful. Thank you for representing me so wonderfully

August 4, 2026
Rated 2 out of 5 stars

No info about "same day" delivery and surprise spoiled.

I was informed after my same day order had already been paid that they would in fact not be delivered on the same day (my mom's birthday), but the day after. I have since understood that it had to be ordered before 14h, mine was made at 14h15 - and I was not informed about this delay. I would have chosen a different company if I had known, at no point during my order was this mentioned. They then informed my mom - who's birthday it is and the person I wanted to surprise as couldn't be there, that flowers were going to be delivered. So not only does she not receive them on her actual birthday, but now the surprise is ruined.

July 31, 2026
Unprompted review
Interflora Sverige logo

Reply from Interflora Sverige

Hello!

We’re sorry that your experience didn’t live up to your expectations. Our terms and conditions, which you can find on our website, specify, among other things, the cutoff times for same-day delivery. Additionally, the flower delivery person must always contact the recipient to confirm delivery. Unfortunately, this affects the element of surprise.

Please contact our customer service at kundservice@interflora.se so we can follow up on this matter.


Have a great day!

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