Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actua... See more
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See what reviewers are saying
I ordered some flowers for my friend’s birthday and wanted to receive some photos of my gift before delivery. So i contacted their customer support and Nathalie from their custom support team really h... See more
Living abroad Interflora enables us to keep in touch with our family and show them that we care. I ordered pink roses for my aunts birthday - because the site was in Swedish I had some difficulty find... See more
We have used Interflora once before and have been very happy with the ease of ordering flowers in Sweden. We particularly want to thank Nettans Blomeri in Skoghall with whom we have dealt for many ye... See more
Company details
Written by the company
Interflora AB är Sveriges ledande företag inom blomsterfackhandel och driver idag den marknadsledande blomsterförmedlingen Interflora.
Välkommen till Interflora
Written by the company

- Interflora Blomsterhandel
- Vår vision är att få fler att älska blommor – och varandra. Det är det vi kallar The Flower Effect. Vi tror att det bästa sättet att visa känslor på är att skicka blommor. För att leendet hos den som får blommor är så äkta. För att blommor kan förvandla ett helt rum. För att de doftar gott. För att man blir lycklig i själen av att ge.
Leverans samma dag
Beställ blommor med leverans samma dag

Contact info
Gustavslundsvägen 18, 167 51, Stockholm, Sweden
- 08-634 44 30
- kundservice@interflora.se
- www.interflora.se
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all is good wish you be good
May use AI-assist with repliesRead more
Disappointing Flower Delivery Experience
I would like to share my disappointment with the delivery service I recently received.
I have ordered flowers from your website several times before, and everything had always gone well until my most recent order.
When I placed the order, I was informed that the delivery company would call the recipient before delivery and that I would receive an email confirmation once the flowers had been delivered.
Unfortunately, neither of these things happened.
The flowers were delivered at around 2 PM, but I had no idea they had arrived until 7 PM, when I contacted my colleague, for whom I had ordered them.
It turned out that she had left home for a few days to visit another city and had not received any calls from the delivery company. She later checked her security cameras and discovered that the courier had simply left the flowers outside her door at 2 PM without calling or notifying anyone.
I had ordered a potted orchid, which is sensitive to cold temperatures and needs to be kept in a warm environment. Unfortunately, the flowers had to remain outside overnight because, by the time we discovered what had happened, it was already too late for my colleague to arrange for someone to collect them.
I completely understand that the delivery company was not responsible for the recipient being away from home. However, the courier should have called before leaving the flowers, especially since the recipient's contact details were provided when I placed the order, and I was assured that a call would be made.
I am very disappointed with how this delivery was handled. I hope you will take this feedback seriously and review your delivery procedures to prevent similar situations in the future.
Flowers, especially delicate plants like orchids, should not simply be left outside someone's door without contacting the recipient.
Thank you for your attention to this matter.

Reply from Interflora Sverige
I ordered 30 pink roses
I ordered 30 pink roses, and 30 red roses arrived. Plus, 2 were broken

Reply from Interflora Sverige
Please taking photo for sending…
Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actually.
Special thanks to Interflora Kallhälls…
Special thanks to Interflora Kallhälls Blh. Amazing service!
Not nice if you want to make a surprise…
Not nice if you want to make a surprise to someone, since they text the receiver in advance about the delivery..

Reply from Interflora Sverige
Beautiful fresh flowers and excellent…
Beautiful fresh flowers and excellent customer service!
I recently ordered a birthday flower…
I recently ordered a birthday flower bouquet for my wife at a cost of more than 400 SEK, expecting it to resemble the product shown on your website.
Unfortunately, the bouquet that was delivered was nothing like the picture advertised. Not only does the arrangement appear significantly different in terms of style and presentation, but the size is also much smaller than expected. Based on what was delivered, it looks more like a small-sized bouquet rather than the medium-sized bouquet that I paid for.
I believe you will agree that the difference between the advertised product and the delivered bouquet is substantial and unreasonable. As a customer, I feel disappointed, especially as this was a birthday gift for my wife and I expected a product that reflected the quality and value advertised.
I would appreciate an explanation and would like to know how Interflora intends to resolve this matter. I look forward to your prompt response.
Further if no response received i will have no intention of using this service ever again!
"Kan jag återlämna blommor om jag inte är nöjd?
Interflora garanterar färskhet och kvalitet på alla buketter. Om du inte är nöjd med din leverans, kontakta Blomsterdesign direkt eller Interfloras kundservice för en tillfredsställande lösning."

Reply from Interflora Sverige
The product washigh quality and the…
The product washigh quality and the delivery was fast
I bought a birthday bouquet and a text…
I bought a birthday bouquet and a text was sent to the person receiving the flowers a day before to warn her flowers will delivered. You ruined the surprised

Reply from Interflora Sverige
Absolutely incredible
The way of delivering and the place to put the flowers was well chosen, the flow and the packaging absolutely incredible and beautiful. Thank you for representing me so wonderfully
Order form USA to Sweden
Order from USA to Sweden. Easy & very professional.
Highly recommend!
No info about "same day" delivery and surprise spoiled.
I was informed after my same day order had already been paid that they would in fact not be delivered on the same day (my mom's birthday), but the day after. I have since understood that it had to be ordered before 14h, mine was made at 14h15 - and I was not informed about this delay. I would have chosen a different company if I had known, at no point during my order was this mentioned. They then informed my mom - who's birthday it is and the person I wanted to surprise as couldn't be there, that flowers were going to be delivered. So not only does she not receive them on her actual birthday, but now the surprise is ruined.

Reply from Interflora Sverige
Team was very communicative and helpful…
Team was very communicative and helpful especially since receiver was not at the location at first and made sure to keep me up to date
The service was amazing
The service was amazing. The bouquet was delivered with care in less than one day. I would recommend it.
The flowers were delivered within an…
The flowers were delivered within an hour of me ordering them.
Trustworthy and reliable
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