International Movers Network Reviews 

97
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Dealing with IMN was easy and enjoyable. They were very thorough and responsive whenever I had questions, and the process was very smooth from beginning to end. We shipped an entire house from LA to G... See more

Rated 5 out of 5 stars

Wonderful service moving all my household goods from Austin TX to Strasbourg France! Quickly quoted, all details noted and included and then smoothly providing all the paperwork necessary to clear cus... See more

Rated 5 out of 5 stars

Reasonably priced (provided a quote beating many others) Clear communication at all stages Shipment received with little to no trouble with the loaders and unloader being extremely helpful.... See more

Rated 1 out of 5 stars

they are the worst moving company ever to deal with. stay away from this company contract commitments broken damaged timber floors in several rooms 3 months late lost/stolen goods so much... See more

Company replied

Company details

  1. Shipping Company
  2. also in
  3. Car Accessories Store

Written by the company

International Movers Network, Inc provide moving service world wide. Packing, wrapping of Household Goods, Fine Art, Commercial service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(97)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

A Very Smooth Process

Dealing with IMN was easy and enjoyable. They were very thorough and responsive whenever I had questions, and the process was very smooth from beginning to end. We shipped an entire house from LA to Genoa Italy and nothing was damaged.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Dear International Movers Network Team

Dear International Movers Network Team,

Thank you for handling my move for the second time. Everything went perfectly from origin to destination.
The packing crew was amazing, and your agent did an excellent job. All of my goods arrived with no damage, and communication was just as great as it was during my first move with you.

Highly recommended!

Thank you,

Sunee

September 25, 2026
Unprompted review
Rated 1 out of 5 stars

More than 3 months later still no trace of our belongings!

Safe yourself this stress and select any other move-in company. Will be cheaper, more effective + granted it will be definitely faster!

More than 3 months later, we still don't have our belongings.

June 16: Picked up in Texas.
September 4: Customs cleared Nederlands.
September 25: Still no belongings and no confirmed delivery date.

We expected some flexibility, but we were originally given an estimated timeframe We are now well beyond that with no confirmed delivery date.

Our shipment cleared customs in the Netherlands on September 4, yet more than three weeks later, our belongings are still sitting in a warehouse waiting for a truck to Spain. For reference, Rotterdam Madrid is an 18hrs drive...! waited already 21 days and counting...

The most frustrating part has been the lack of communication, accountability and coordination. We PERSONALLY have had to constantly chase for updates for IMN partners in Europe, as IMN has just left us to deal with it, have received contradictory information their selected partners about whether our shipment had left the warehouse, and week after week receive a "leaving next week" response.

We hired and paid International Movers Network, (which was already more expensive than many other companies) not their overseas partners. You would expect the company you hire and paid to coordinate and take responsibility for getting our belongings delivered. Well, thats not the case with IMN apparently!

For reference: Our friends moved to Madrid from same location 3 weeks after us, and received their shipment 25 days ago with a delay with their company.

A move is already stressful, get yourself a better service provider with a good customer service

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Reasonably priced (provided a quote…

Reasonably priced (provided a quote beating many others)

Clear communication at all stages

Shipment received with little to no trouble with the loaders and unloader being extremely helpful.

Would recommend 1000% great team

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

A Stress Free International Move

I was recommended by an American in France, to use International Movers Network to ship my household belongings from New England, to my new home in France. Over the years, I have moved across the US multiple times and also across Continents and it was always a stressful experience. It was the best advice I ever got. My recent move to France was incredibly easy because IMN was so fantastic to work with. From the very first phone call to discuss my move, to the final delivery to my house in France, it was stress free because of the excellent customer support, clear communication, and professionalism of the IMN team. I cannot recommend them highly enough.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

I received all my personal belongings…

I received all my personal belongings and everything was in perfect condition. Thank you for all your support throughout this process, from the very beginning until today.
I would also like to commend the staff responsible for delivering my belongings for their competence and professionalism. Five stars!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service moving all my…

Wonderful service moving all my household goods from Austin TX to Strasbourg France! Quickly quoted, all details noted and included and then smoothly providing all the paperwork necessary to clear customs smoothly in France. Agile to changes along the way without any trouble. Delivered into my new place on schedule and in great shape. Highly recommended.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Moving Overseas

Hello Evelyn,
I was going to contact you today to let you know how truly grateful I am that I chose International Movers Network to help us move our personal belongings. You, your team, and all of the crew members who worked with us from start to finish have been very efficient and responsive during every step in the process.
I am very grateful that I was able to get quick responses to my many questions during what was a very stressful time for me, my 89 year old mother and my daughter as we made the big move.
Kristen Maurer

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

We hired International Movers Network…

We hired International Movers Network to transport inherited mid-century furniture from Florida to Sweden. It turned into a personal catastrophe for us; the value of what we shipped was highly sentimental. One of three armchairs never arrived, nor did an original painting by the local Key West artist Ray Rolston. These items are impossible to replace, but what was even worse was that the company became completely unreachable and stopped responding to emails when we later tried to trace our belongings.
The staff who came to pack and transport our items were elderly, lacked professional equipment, and were in no physical condition to move heavy furniture. A cabinet that was meant to be shipped together with the other furniture, they refused to take, claiming it was impossible. We had carefully measured and documented everything that was to be shipped and had reached an agreement with the moving company, yet we received no price reduction on the total shipping cost.
Almost all of the furniture suffered minor damage, two chairs were completely broken, and the worst part—as mentioned—was the loss of the painting and the armchair. And there is absolutely nothing we can do about it. The Dutch partner company responsible for the transport in Europe was able to show through shipping documents that the painting and the armchair were never shipped from the United States.

May 7, 2025
Unprompted review
International Movers Network logo

Reply from International Movers Network

Hi,
International movers network don't have on record any client by the name Malin that moved from Florida to Sweden.

Rated 5 out of 5 stars

Excellent move experience from California to Spain

We are pleased with all aspects of our recent move from southern California to Valencia, Spain, with International Movers Network. This was our first international move. We chose IMN because they offered a personalized, complete door-to-door solution for our move. Their approach to coming up with a preliminary quote made sense to us, and they worked with their partners in Spain to prepare a final quote that included everything that would be necessary to complete our move. In the end, the final quote did include everything and there were no extra charges of any kind. It was a pleasure working with Sasha, who helped answer all of our questions in advance of booking our move, Evelyn, John, Gal, and our move coordinator in Spain.

We were pleased that our shipment departed from a local port within a week of our move and was shipped directly to Valencia. The moving company that packed our furniture and belongings in California was excellent and did a great job packing everything safely and efficiently and organizing the shipment. Our shipment arrived in Valencia and cleared customs without issue. The moving company that moved everything into our Valencia apartment was excellent. They were very skilled at positioning and working with the outside elevator and everything was delivered, furniture was unpacked and put back together if chair or table bases had been taken apart, furniture was safely placed where we wanted it, it was all done very well and was efficient and organized.

We could see that all numbered boxes and items were transported effectively. All items arrived in excellent condition and were unaffected by the move, including fragile items and small appliances. I would definitely choose IMN again if I were to do another international move. My advice to others doing such a move would be to build plenty of extra time into your schedule to receive your shipment after its scheduled ETA. Our shipping container arrived in Valencia about 4 days after its scheduled arrival date, but it took one month after this for the arrival to port, for the shipment to clear customs, for the container to be unloaded, and for our delivery to be scheduled. Having this extra time was actually a benefit for us; I would advise others to be aware of the time everything can take after container arrival. Thanks, IMN, for a stress-free international move!

March 30, 2026
Unprompted review
International Movers Network logo

Reply from International Movers Network

Dear Charlotte,
Thank you for feedback, we are glad to hear you had a positive experience with our company.

Rated 5 out of 5 stars

The entire moving process has been an excellent experience

The entire moving process, from start to finish, has been an excellent experience with International Movers Network.
Every member of the team was responsive and highly professional. All of my questions were answered, and I never felt unsupported during this stressful time of our lives.
I have nothing to say about the communication which was clear and useful. It definitely made it much easier to handle.
Also the delivery was smooth and fast. The movers were super professional as well and really careful with our belongings. Everything was delivered without any damages or missing a part.
I have truly appreciated their services and definitely recommend them.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

It's the second time

It's the second time we needed international moving services and used them. There was communication at every step. The international partner was equally professional and things arrived quicker than expected and in great order. I heartily recommend them from anyplace in the US!

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

There were broken and missing items in…

There were broken and missing items in my shipment. I was told that my stuff were in open storage in their facility. That may have been where some of my stuff were taken. I also paid for a $5000 insurance. I informed them right away of my missing stuff, but my complaint was ignored. Now I cannot even connect with International Mover's network. It disappears into thin air. I think the reason is, I may have been blocked. I want to be made whole. I want the $5000 insurance money I paid for.

February 26, 2025
Unprompted review
International Movers Network logo

Reply from International Movers Network

Hello Ellena

Thank you for your feedback.
We checked our records and couldn’t find any email from you mentioning any damage or missing items.
According to the proof of delivery you signed, you received all items picked up.
The proof of delivery doesn’t mention any damage, and according to the inventory list, your chair was damaged before the crew packed it.
We will be glad to discuss the matter. Please feel free to contact us when it's convenient for you

Rated 5 out of 5 stars

I was really very happy with the…

I was really very happy with the services. Everyone at IMN was very responsive, friendly, and helpful during the move, and also with their advice.
All my belongings arrived at the destination in good shape and ahead of time. Yes, I will recommend IMN's services.

December 8, 2025
Unprompted review
International Movers Network logo

Reply from International Movers Network

Dear Bela,
Thank you very much for the kind words! We are always striving to provide the quality of service that you describe in your review with all our customers.

Rated 5 out of 5 stars

We appreciate all the staff involved…

We appreciate all the staff involved with our move. The folks in the office are polite and professional. The movers who packed our things on the US end did an amazing job of wrapping and protecting all the items. Our contact in the Netherlands was very efficient - a good communicator. The experienced with an excellent mover from the Netherlands who was on time, efficient with his time, polite, willing to help with clean up and incredibly strong. I'm still not sure how he and his associate moved some of our items up to the 5th floor. Overall a very positive experience.

January 27, 2026
Unprompted review
International Movers Network logo

Reply from International Movers Network

Thank you very much for the kind words! We are always striving to provide the quality of service that you describe in your review with all our customers.

Rated 5 out of 5 stars

Perfect international move US --> Germany

Dear IMN Team & your local / international partners, thank you so much for the great support throughout our move from Missouri to Rheinland-Pfalz. Our goods were unloaded in Germany on (US) Thanksgiving Day, and we couldn't have been luckier and happier than to have you as our logistics experts. From start to finish, everything went perfectly. We went very competitive with our search, and you had the best price were the most transparent. Communication has been key, and everyone has done a great job to always respond quickly & on-point.

November 27, 2025
Unprompted review
International Movers Network logo

Reply from International Movers Network

Dear Jochen,
Thank you for feedback, we are glad to hear you had a positive experience with our company.

Rated 5 out of 5 stars

Professional and Excellent Customer Care

I experienced with IMN a seamlessly functioning team that provided accurate and useful information and consistent support throughout the process, along with customer care from the point of inquiry, receiving the quotation, responding to questions, and offering some flexibility. In New York, I received offers from a number of companies, but the accuracy of information, pricing, and customer care provided by IMN tipped the balance for me which turned out to be a good decision. Up to delivery of my cargo, IMN remained in touch and involved along with the service providers in the point of delivery in Switzerland. I will definitely use IMN again for my next shipping and highly recommend it to family, friends, and colleagues.

May 10, 2025
International Movers Network logo

Reply from International Movers Network

Dear Martha,
Thank you for feedback, we are glad to hear you had a positive experience with our company.

Rated 5 out of 5 stars

IMN are outstanding

IMN staff are all extremely helpful and considerate. The shipment from Ohio to Scotland went perfectly - efficiently and professionally picked up, handled, shipped and delivered in a timely fashion. I highly recommend IMN and very much appreciated their high quality service.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Not a scratch on anything

Not a scratch on anything, loved their service, highly recommend!

February 24, 2025
Unprompted review
International Movers Network logo

Reply from International Movers Network

Dear Tamara,
Thank you for feedback, we are glad to hear you had a positive experience with our company.

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