INTERSPORT Reviews 

Intersport ships with DPD to save 30 cents on postage, and you pay the price when your order vanishes. The DPD app is broken and refuses to let you choose a parcel shop. Half the time the driver simply forges your signature, claims the parcel was handed to you personally while you are away at work, and dumps it wherever they feel like it. DPD does not even bother delivering to the correct building. In my residential complex of 6 apartment buildings, a heavy package clearly addressed to building 69 on the 5th floor was dumped out in the open on the ground at building 65 (A day after my experience with them). Not the right building, not the right floor, and not the right name.

Trying to resolve this with Intersport is infuriating. Their phone hotline is dead and disconnected, their email support traps you in an automated chatbot loop, and actual staff take weeks to reply if they bother to respond at all.

The only way you ever get your money back from them if you ever have a problem is by opening a dispute through PayPal or Klarna, because those platforms force them to refund you. Even then, Intersport will drag the dispute out for weeks before releasing your money. I used to criticize Amazon, but at least Amazon has working phone support and refunds you immediately when a courier fails.

Intersport is already trying to dispute and take this review down by asking for verification details. I have submitted my official order number directly into Trustpilot’s verification field, so do not bother trying to flag this as an unverified purchase. Your rating on here is completely undeserved, and treating paying customers like this to save pocket change on shipping is pathetic.

Double checking our amount.

1/ Bought a pair of shoes & had to return.
2/ Customer service was horrendous.
3/ Keep on sending giftcards that don’t work.
4/ Refusing to respond to fix the issue.
5/ I would stay away, not worth the hassle.

Very good. Easy to buy things. Perfect delivery.

I bought the trionda Match ball replica and it was on discount for 35 euros it has very good quality and also the worker pumped the ball for me. Very good store.

I will return the package, the shoe has been deliveref without its cartoon!!

Always a good experience, whether in-person at an Intersport shop or getting a good deal online (my new running shoes arrived overnight!)

I recently bought a The North Face jacket from INTERSPORT, and I’m very satisfied with my purchase. The jacket is original, high quality, and exactly as described. The material feels durable and comfortable, and the fit is great.

The ordering process was easy, and the delivery was very fast. Everything arrived well packaged and in perfect condition. Overall, I had a very good shopping experience and would definitely recommend INTERSPORT for buying quality outdoor clothing.

I didn’t get my order and I don’t know where they put it and I don’t know why I can’t send them massage

Har KUN oplevet god service fra INTERSPORT + 365 dages returret!

What's not to like?

Great support from Franz buying ski boots. Knowledgeable, helpful and spoke English 😀.

I ordered the Damen Laufschuhe Supernova Rise 2 online during a sale and was shocked to receive a used pair of shoes instead of a new product.

What makes this even more frustrating is the response from customer service. I explained multiple times that I am training for a marathon and that timing is extremely important for me. Instead of offering a real solution, I was repeatedly told only to “return the item and buy a new one.” No urgency, no alternative, no responsibility.

Sending used items as new is unacceptable for any retailer—especially a brand as large as INTERSPORT. The lack of customer care in a situation like this shows complete disregard for the customer’s time and needs.

Very disappointing experience. I expected far better.

It is simply unbelievable that DPD exists as a transport company. They NEVER deliver any Paket and only leave it far from home. We are like 30 people in the same queue to take our packets. STOP WORKING WITH THE NON-DELIVERY COMPANY OF DPD RIGHT NOW.

Shopping was easy, in particular looking for desired items and sizes. Package arrived as stated, well wrapped and in perfect conditions

Having waited 6 days for my parcel to arrive before I left on business. It still hasn't arrived. Disappointed.

Very comfortable and was delivered in just 2days!🌺

Fast and reliable. Everything was in order.

Very fast delivery and great quality of goods!