Ishipitright 

Last year, my wife and I decided to move from the USA to Germany.
We obtained several offers, including one from ishipit in Florida. The offer we received from ishipit was far below the offer of the other competitors.
This should have made me very suspicious.
So we decided (unfortunately without reading any reviews beforehand) to place the order with ishipit. The offer for the move of our household was $6987 which should also include the move of my motorcycle. This was the beginning of our horror trip as we know it today.

On 29.10. came then also as promised the 3 men, which should load our container. These were then in 1 ¾ h ready with the loading. Whereby it was contractually agreed that everything over 2h would cause additional costs. (After that we waited 2 hours for the truck, which should load our motorcycle into the container, because the container came without a ramp.

After 1 ¾ hour the packers were also ready with the loading of the removal goods, however, from the tow truck was far and wide nothing to see so it also came that thanks to the delay of the towing service the complete loading has taken not 2 hours, but over three hours. However, I could convince ishipit that this was not my responsibility.

After the container was loaded, the next concern was that the invoice would not arrive on time, and I could not pay the container from my US account. After some back and forth calling ishipit really managed to get me an invoice at the last minute before my departure to Germany so that I could pay it including the insurance for my motorcycle.

This was at the end of October 2021. End of November I got a notification that my container should reach the port of Hamburg in a short time. This, however, without any indication of when exactly let alone that it must go quickly when reaching the port because otherwise rent for the storage space of the container as well as rent for the container would be incurred. What I got however was a cost estimate that was 250% higher than the offer I had gotten from ishipit. Unfortunately, when I read the quote, I obviously didn't realize that the quote was only an estimate and not a real quote. I was then politely but firmly pointed out that it is an estimate based on their previous experience. (Funny only that the costs in the USA corresponded exactly to what was "estimated"?) In addition, ishipit was currently already more than badly accessible for me. Either they didn't answer at all or with several days delay. I then got a second offer from another company which was considerably cheaper, and the very nice lady said that they had really thought it over three times to accept the order because they had made very bad experiences with ishipit, and it was only thanks to my friendly nature that they had accepted the order anyway. They would see that ishipit had put me in a bad position which in this case had cost me the same amount ($5,000) for storage costs.

After all this was done, my container was delivered in January which went smoothly thanks to the nice second company. However, upon unloading, it was discovered that my motorcycle was severely damaged due to (as the truck driver told me) poor load securing. I reported ishipit also promptly the damage and had assumed that the settlement with the insurance quickly and quickly could go from station. Unfortunately, I had done the math without ishipit. First, they wanted to have an expert opinion (of course I had to pay for it) before they could settle the whole thing. So, I had the appraisal done, which came to a damage amount of $3,500.

I submitted the report and after a few days Luba Bond from ishipit told me that they would settle the claim, if the amount of $2500 was correct and while there would be a deductible of $1000 per claim.

I requested (since I had never received it) the insurance policy. Since that day ishipit neither reacts to several emails nor to phone calls from me. The only thing that can be reached since that day is the answering machine of ishipit. I therefore assume that ishipit has never taken out an insurance policy for me, which for me is fraud and for this reason I have also handed the whole thing over to a lawyer in the USA in the hope of getting my money and to protect other people from being defrauded by ishipit.

Dear people let the fingers of this scammer company, which wants only one thing, fast money for 0 services and then even amounts that are intended for insurance then additionally put in their own pockets and are not willing to replace the customer the demonstrable damage and without deductions because this was never communicated to the customer!