Nice sandals, but broke pretty fast. They promissed to pay for the repair. I wasn't wearing them in winter and did the repair in spring. Then They wouldnt want to pay the 15€ repair, where I could eas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love the sandals I bought. They're not the most comfortable, but they are the most stylish pair I've ever owned. And I've owned a lot of 'em. That said, there were some problems: First, sizin... See more
Company replied
Pretty good selections of shoes. The system for using the discount coupons is a bit confusing.
One of the shoes has a stain on the side.
Company details
Written by the company
100% authentic goods at the best price on the web GUARANTEED!
Contact info
Via dei Pilastri, 29, 50121, Firenze, Italy
- 055 062 0221
- info@italian-boutique.com
- www.italian-boutique.com
2.7
Poor
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent shoes, Excellent service, and excellent quality. I got the shoes in few days. I couldn't believe it! Love my shoes. So comfortable and pretty!
Excellent Beautiful COMFORTABLE shoes! good quality, and good service. The size is perfect. I will order again from this company /Boutique. My shoes came quick from Italy. I was worried about the size but it fits very well, like my regular size. I am between 8.30 and 9, I chose 9 as the shoes has a pointy style and it worked perfectly. Love it!! I am extremely picky with shoes so I am really happy that it met my expectations!
October 9, 2022
Advertisement
Hogan sneaker
Excellent, Smooth transaction and fast delivery. Item received as descried and thank you very much.
July 19, 2022
Good customer service
Disappointed that my item was unavailable but the company refunded my payment immediately.
Good service
July 11, 2022
Great prices fast shipping to Greece.
November 16, 2021
Advertisement
I loved your products
I loved your products , i have ordered two pairs of sheos which i love but unfortunately the second one is too small and there was no available size to exchange so i had to ask for a refund and they are so professional and so fast in answering .
Thank you Italian boutique❤️
October 16, 2021
Fast shipping and constant updates
October 1, 2021
Advertisement
You guys were amazing unbelievable on…
You guys were amazing unbelievable on top of everything you are great I’ll give you from 1 to 10 I will give you 20
June 22, 2021
Pretty good selections of shoes
Pretty good selections of shoes.
The system for using the discount coupons is a bit confusing.
June 15, 2021
Only limited styles and sizes .
May 31, 2021
Advertisement
Products were delivered promptly and in…
Products were delivered promptly, in good conditions &
Good customer service!
April 25, 2021
Rapid delivery....exactly what I…
Rapid delivery....exactly what I expected. The sandals are gorgeous!!! 😍 I am very pleased...
April 4, 2021
Beautiful item and fast international…
Beautiful item and fast international shipping to California. Also excellent customer service. Thank you, Italian Boutique.
January 29, 2021
Advertisement
Great service!
The service was perfect! Thank you very much for taking care of my extra-whishes!
January 6, 2021
Incredible customer service.
January 5, 2021
I was very happy with customer service.
January 5, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.