Italianflora International SRL Reviews 

I have used the international services of this flower shop in different years, and each time they have done an excellent job. They respected the order, the terms, and everything I requested. They were kind and professional. I highly recommend them!

Fantastic company I ordered flowers from uk for our friends in Lido Venice and they were delivered within 4 hours, beautiful flowers and we will definitely use in the future and will highly recommend to others.

Great customer service in the end.

Although there was some initial confusion regarding the delivery, the team took the time to look into the situation and find a solution. A new delivery was kindly arranged by the florist, which I really appreciated.

Thank you for your effort, understanding and for making things right in the end.

I ordered a flower for delivery and the delivered product was completely different from what I had ordered. I am frankly disappointed and will not order again.

Amazing service! I was assisted by Elisa. She's amazing

Thank you very much for the extremely good service three weeks ago. I needed to have flowers delivered in Cape Town, South Africa because of a death in my close family. Initially I placed an order with Interflora here in Denmark on the Friday and Saturday afternoon I checked my mail to find my order had been annulled with the excuse being no florist could deliver. I was devasted and after several searches on the internet I found Italian Flora. Due to the positive reviews here on Trustpilot I took a chance. So happy I did!
They were in contact with me on WhatsApp all day on on the delivery day and the flowers were delivered.
Thank you very much for all your efforts and your sensitivity during a very emotional time.

I bought a flower and choose elegant. My gf got the flower but not same from the picture. Its pissing me off cause 3 years agi i bought flower from this website it was so beautiful. But now its not. What she got really far grom the picture!!! I hate it. Ruined my day

It's expensive, but you get what you pay for. I was skeptical but had no choice since I was delivering flowers to my girlfriend internationally, so I was a bit nervous but they ended up being reliable. I've used this site four times now, each bouquet being beautiful.

Ordered flowers for family in Bahrain from us in UK. The service was excellent. Kept informed all through. Flowers looked very special.

I placed three orders from Denmark in December with delivery to three different cities: Bologna, Naturns, and Merano. All three orders were beautiful bouquets and were delivered as agreed. I was very satisfied.

An amazing florist brought so much joy to my daughter! The orchid exceeded the quality shown in the photo. I plan to order from them again and will suggest their services to others.

I was satisfied with their services

No flowers available so they tried to get me to replace flowers for 75 euros by a small pot plant ! customer suervice was terrible ! Please avoid this scam !

The delivery of flowers was on the mentioned day around 11 which was perfect. The flowers were really beautiful and the surprise was amazing. The only thing is the number to call was saying inexistent and couldn’t reach anyone for support!

.I paid for a specific product, pink roses in a classic vase. The day before delivery they messaged they didn't have the colored flowers I asked for and offered me a different color or I'd have to wait a week to get the ones I ordered. I had no choice so I accepted the substitute item because it was a get well gift. Upon seeing the flowers the vase wasn't even right it was a simple glass vase and the display of flowers looked nothing like the picture i ordered. Very dissatisfied with the service and items. I did order from you and I wish I could attach pictures of what I ordered vs what I got. In fact you even messaged me on what's app about not having the right flowers the day before they were to be ordered

Very good customer support. I was looking for same day Saturday delivery, but the website form cut-off time was earlier than the time I was placing he order. Italianflora contacted the local florsit to confirm that they could do same day delivery, which they could, so I was able to place the order via Whatsapp and pay.
The flowers were also excellent.
This is the second time I have used Italianflora, and will definitely use them again.

The flowers I ordered and what was delivered are two completely different things. The delivered flowers just looked pathetic compared to the ones in the picture.

I have ordered flowers, 2 days ago.
Today would be the delivery day.
After me writing first to them (today), they responded that my order has been cancelled and that I will get full refund.
If I haven't asked, what would have happened.
NEVER AGAIN!!!

I will start with the positive. Italian Flora was efficient. I got instant replies via Whatsapp which was great because I ordered the day before I need the flowers to be delivered. It was my daughter's milestone birthday.
Now the negative, the bouquet was completely different from the photo in the website. A few roses, lilies and some additions. The website photo shows a lot of pink roses, pink/purple lilies and additions. I paid for more roses to be added hoping that the bouquet will look full of flowers. What was delivered was quite disappointing. It looks like an ordinary arrangement u can buy from supermarket put in a glass vase. I specifically said it is a milestone birthday. They offered a small refund which I am still waiting for...

Had a great experience!! They were helpful trying to help me with the address for delivery (since its very different then our US style addresses) AND, when they did have a hic-up in first attempt of delivery, they pursued phone numbers and still delivered the correct day and it was beautiful!!! I had tried to order flowers/gift basket for my sister n law’s birthday, who was in Florence for the month. I tried a different company ( the first international I could find) was Flora Queen-: ( - who basically said “we can’t help you with the address, our computers GPS is down so Sorry “- not good CS on their part but good for Italian Flora and me. :). I am very happy with the service and the gift basket !!