Jackets Expert Reviews 

Like many of the other comments on this side, JacketEx have sent a jacket that's too small and they then challenge whether or not we ordered the right size. Delivery was slow. Despite claims of free returns and full refunds, I had to raise a credit dispute with my card provider to convince JacketEx to offer a full refund. Although not yet resolved, they are letting me keep the jacket. It seems that they ship from Pakistan. In the end of worked out, but a lot of hassle. When this is resolved I will not be buying from them again.

These people are scammers- the item it’s self was complete trash, customer service was awful, and they then had FedEx charge me for tariff fees even though I already paid them $30 for what they literally said was for tariff- don’t buy anything from them

i ordered the MCM vest it was good quality the shipping was fast jus make sure u size up a size legit website good commuication from thier support team as well

I ordered a jacket for sons birthday Nov 1st it is now dec 26th I still have received a tracking number and have been told 4 times now on different dates I will receive the tracking number the website says order take 14 business days to ship don't order from the jacket experts you will never receive the order

Really nice jacket. It is a little snug for an XL, but it still fits. If it was true to size, I'd give it 5 stars. I recommend ordering one size larger than you normally would. Jacket is of excellent quality.

Easy order process very pleased with my custom jacket.

Ordered a jacket in a 3xl size, horrible customer service.
Jacket was too small and NOT a 3xl size.
I contacted the customer service, they told me I ordered the wrong size( I have been size 3xl for 10 years) and it would be a $50.00 restocking fee if I sent it back!
DO NOT BUY from this company.
They are based out of Pakistan, that is where my jacket came from via Fedex.
I will have my bank refund my money to me, then send them their jaket back, COD.
They have another website "jacketmakers.com" that is a scam also.

DO NOT ORDER FROM THIS SITE, I ORDERED A 4XL, AND THE JACKET WAS ACTUALLY A LARGE!! THEN THEY ACCUSED ME OF ORDERING THE WRONG SIZE!!! BUYER BEWARE!!! DON'T DO IT!!!

A month after ordering and very minimal communication. I asked for an update and they sent me a link to download an app to get a refund? Rediculous. I simply wanted the jacket.