Jacketsjunction Reviews 

169
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Ordered the product August 20th and still has not arrived 3 weeks later. My order shows in their system as processing. I reached out by email twice with a reply from someone saying they "would look... See more

Rated 4 out of 5 stars

I ordered a men's leather baseball bomber jacket from them. There sales team is fantastic. Reached out to me right away to confirm my size. And thank god they did because I definitely ordered the wro... See more

Rated 4 out of 5 stars

Havent recieved the jacket yet but I wanna say this . The company does communicate ! The communication is top tier. They answer every email . They explained the process & sent a tracking number in und... See more

Company replied

Rated 1 out of 5 stars

jackets junction is a scam website full of fake clothing. I was sold a poorly made jacket with buttons that aren't functional, i want to return it gor a refund but they refused. I'm convinced that... See more

Company details

  1. Clothing Store

Written by the company

Jackets Junction is your premier destination for exquisite jackets that embody timeless style and unparalleled craftsmanship. Our store specializes in curating a diverse collection of premium-quality jackets, meticulously crafted by skilled artisans using only the finest materials. Whether you're drawn to the rugged allure of a classic biker jacket, the sleek elegance of a tailored blazer, or the iconic charm of a vintage-inspired design, Jackets Junction offers a versatile array of options to suit every taste. At Jackets Junction, we are dedicated to exceeding your expectations, not only with our superior-quality merchandise but also with our personalized customer service. Our commitment to excellence is evident in every aspect of our business, ensuring a seamless shopping experience from start to finish. Embrace the epitome of style and sophistication with Jackets Junction, where each garment tells a story of craftsmanship, quality, and timeless elegance. Discover the allure of premium fashion and elevate your wardrobe with us.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

169 reviews

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2.5

All reviews

(169)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered the product August 20th and…

Ordered the product August 20th and still has not arrived 3 weeks later. My order shows in their system as processing. I reached out by email twice with a reply from someone saying they "would look into it and get back to me". That has not happened. Unfortunately, they are not yet listed with the BBB. I will give them until the end of the week and then report to BBB. It looks like many others have had similar experiences. They got my $150 and one way or another i hope to get it back.

September 8, 2026
Unprompted review
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Rated 4 out of 5 stars

I ordered a men's leather baseball…

I ordered a men's leather baseball bomber jacket from them. There sales team is fantastic. Reached out to me right away to confirm my size. And thank god they did because I definitely ordered the wrong size. I didn't see they had sizing charts on each jacket they have listed which is great because most stores don't even post that.
Quality of the jacket was great, wish i paid for expedited shipping though.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

Unresponsive Customer Care

I have been trying for days now to get their reply to solve the customs clearance for my package. After several emails, sent on a daily basis, not a single reply from them. So unprofessional. Is it so difficult to reply to at least one single email. So m item will be returned, although it is paid for, because it was so difficult for the Seller's customer care to reply to one of the many emails.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS THE MOST EVIL

THIS IS THE MOST EVIL, SCAM COMPANY I HAVE EVER EXPERIENCED IN MY LIFE!!
This company just ripped me off so bad I couldn't believe it. They intentionally sell damaged products, in my case a Formula One Miami Ferrari Racing button down shirt. The shirt cost $90 plus tax. It arrived in a completely closed and perfect plastic bag for shipping, when I opened the shirt it had a large black stain on it in the middle of the chest. I contacted the company and they said it had to have happened during shipping because every product leaving their store has a quality control "officer" that checks every product before being shipped. This is a lie, the bag it was shipped in was in perfect condition. So they said send pics, I did, then pics of the packaging, I had thrown away the bag, I had ripped the bag open anyway. This starts going back and forth over weeks. Then they said we will send you another shirt but you need to pay $65 shipping. I think you can see what's going on here. Then asked me not to contact my credit card company and offered 15% back. They would not return my money or give me another shirt. So I had the order refunded by my credit card company and then they filed a lawsuit in small claims court to sue me. It was thrown out but cost me 2k in attorney fees. Long story short I wish I could give more than negative feedback. This is the most evil, scamming company I have ever experienced in my life and I shop online all the time. I HOPE PEOPLE SEE THIS AND RUN THIS COMPANY OUT OF BUSINESS.

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAMMERS!!

DO NOT BUY ANYTHING FROM THIS COMPANY!!!!! I asked them to cancel my order which they did and told me they would refund the money. It has been 3 months and still nothing.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a "Nike" Hoodie 12/9/2025 with…

Ordered a "Nike" Hoodie 12/9/2025 with the statement will receive by Christmas. I didn't receive until Jan 30, and pretty sure it is counterfeit. It came from Karashi, Pakistan. Have reported to Nike for follow-up.
On top of that I paid a $15.00 flat shipping fee, but now I'm getting bills from Fedex for shipping.
This company is not someone I'll never do business with in the future and suggest you don't either!

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars! I should’ve read the reviews first before purchasing! Please do not buy anything from these scambags! I placed an order 12/2025 and it’s been two month exactly and I have not received a tracking number or received my order. Every time I emailed them, they are fast on replying back saying it’s still in process and they will update me when shipped. I reached out plenty of times, I keep getting the same answer. I got scammed!!! F this website!

December 1, 2025
Unprompted review
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Rated 1 out of 5 stars

horrible experience

horrible experience. I should have read the reviews about Jack-Off Junction! they are all true and the clothes are over priced knock offs. not licensed by anybody,except China-man Charlie. stay away from these people. THEY ARE SCAMMERS!!

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars. I would. I placed an order for Christmas on 12/6/25 & I get an email on 12/16/25 saying my order would not arrive in time for Christmas. I emailed back to say to cancel my order so I can order the sweatshirt from somewhere else. I got back an email confirmation that my order was cancelled. Then on 12/21/25 I get another email saying my order shipped, I emailed back saying the order was cancelled & they confirmed it. They sent it anyway & are refusing to pay for a return label for me to ship it back. They insist I will need to pay for it but I will not because it is their mistake in the first place. I have email after email of them trying to give me a 20% discount to keep the item. I do not want it because I have the same item from another company. So, calling bank today for a charge back. It’s insane how they are treating a customer over THEIR mistake!!!!!

December 16, 2025
Unprompted review
Rated 2 out of 5 stars

Charged U.S Tariff by Fed Ex.

I ordered through this website on the advice of my daughter in law for 2 (team) Eagles sweatshirts for granddaughters. At first I wondered why I was charged so much postage (I'm spoiled by Amazon Prime) . Finally when they gave me tracking info. I found it was being shipped from Pakistan(!), it then went through Dubai, then the Paris DeGaulle Airport and finally to the U.S. I did get it in time for gift giving. The quality was decent enough but not that exceptional.
BUT a few days after I got the package, I received a bill from FedEx. for Trump's Tariff. About $17. It goes through Homeland Security and a copy of your order is inclosed.
So including the original price, ridiculously high postage and tariff, each average sweatshirt was about $100.
Will warn my daughter in law never to order through Jackets Junction.

December 21, 2025
Unprompted review
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Rated 2 out of 5 stars

Product was not authentic

While Jackets Junction was quick to respond after I received my order, I was informed that they do not offer refunds for false advertising. I thought I was getting a ‘Starter’ brand jacket, but instead got a knockoff. Wish I had checked the legitimacy of the website first.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Had a very good experience with Jackets…

Had a very good experience with Jackets Junction. They answered all e-mails when I would inquire. They expedited shipment since I need sweatshirt for my grandsons birthday. The shirt is exact quality of the NFL. I'd deal with them again.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish Quality!! Shit service!

Rubbish service!! Rubbish product!! Shit quality shirts!! Premium price. Warning!! Do not purchase anything from these Scumbags!! You will be disappointed. If I could give zero stars I would.

November 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Order placed Oct 19

Order placed Oct 19 — still no product, no tracking, no shipment proof. This feels like a SCAM to me. Do NOT order. I will file a chargeback and report this to consumer protection authorities.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, communicating every step of the way from recieving, processing and delivery. Very satisfied with the product!

September 5, 2025
Unprompted review

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