Jamendo Reviews 

339
•
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, most reviewers were clearly unhappy with their experience overall. Many people experienced delays regarding payments, explaining that processing times were prolonged. Consumers strongly complained that customer service representatives repeatedly provided generic and unhelpful template responses to ongoing inquiries. However, some customers also noted ongoing difficulties with the official website, specifically highlighting incomplete, cryptic reporting systems that made financial tracking extremely difficult for everyone. Reviewers expressed frustration regarding operational issues and concerns about the distribution of revenues.

What people talk about most

Payment

Consumers find payment to be a source of deep frustration, with reviewers reporting that royalties are... See more

Response time

Reviewers highlight negative aspects of response time, experiencing prolonged delays, months of silence, and... See more

Customer service

Reviewers mention negative feedback about customer service, expressing deep frustration over unresolved... See more

Reviews shaping this summary

Rated 2 out of 5 stars

There has been such a decrease in royalties and payments quality. For example: as a netlabel, one of our artists is waiting since May 2025 for a payment, which stays forever in pending state. Wh... See more

Rated 2 out of 5 stars

I've been working with Jamendo for several years and I have to say — their support team is actually quite responsive. The problem is that responsiveness means nothing when every single reply is... See more

Rated 3 out of 5 stars

UPD (10.02.26) A month later, the situation was resolved successfully, and the royalties were paid, but this only happened after an official notification was sent to Jamendo's partners, so... See more

Rated 1 out of 5 stars

I really wish it hadn’t come to this, but after waiting 7 months for payment, I feel I have no other way to make my voice heard. I’ve been working with Jamendo for nearly 10 years, and this is th... See more


Company details

  1. Music Publisher
  2. also in
  3. Hobby Store
  4. Live Music Bar
  5. Music Store

Written by the company

Listen and download over 700,000 exceptional tracks from over 45,000 independent artists across the globe. Whatever your musical tastes, you'll discover exciting new music at Jamendo. All content is Creative Commons licensed.


Contact info

2.1

Poor

TrustScore 2 out of 5

339 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 8% of negative reviews

Typically replies within 2 weeks

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2.1

All reviews

(339)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

​I am an active artist on Jamendo

​I am an active artist on Jamendo. A verified, payable balance above the threshold was requested for payout back in July 2025. Support initially apologized in 2025 but never provided an ETA. Over a year later, the payout remains pending, and repeated inquiries to Artist Support and Winamp corporate have been completely ignored. I need Jamendo Finance to process my contractual earnings immediately.

November 9, 2025
Unprompted review
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Rated 1 out of 5 stars

jamendo totaly stupid platfrom

jamendo totaly stupid platfrom . one year complet content id . but stuck my content id . they are did not disabel/whitelist. even i did emainl no respond. producet do not go . jamendo platfom, fraud

September 24, 2026
Unprompted review
Rated 1 out of 5 stars

One year without royalties

**One year without royalties — and no response from Jamendo**

I have been a Jamendo artist for years, and I have always expected the platform to handle royalty payments properly.

Unfortunately, I have now been waiting for my royalties for approximately one year.

I contacted Jamendo Support twice to ask for an explanation and to find out when the outstanding payments would be made. I received **no response whatsoever** to either message.

This is not a minor delay. When an artist's earnings remain unpaid for such a long period, the very least one should expect is a clear explanation and a realistic payment date.

What is particularly disappointing is the complete lack of communication. If there is a financial, administrative, or technical problem affecting payments, Jamendo should be transparent about it and communicate directly with the artists concerned.

I would strongly advise other artists to carefully consider this situation before relying on Jamendo for royalty income.

After years on the platform, this is an extremely disappointing experience and has seriously damaged my trust in Jamendo.

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

1 star. Avoid this platform.

**1 star. Avoid this platform.**

I have been waiting almost **7 months for royalties I am owed**. Every time I contact Jamendo, I get the same meaningless response: *“the relevant team is aware,” “we are following up internally,” “your payment will be honored.”*

Still no payment. Still no payment date.

I make my living from music. This is not acceptable. Artists should not have to **beg for money they have already earned**.

After months of being ignored and repeatedly delayed, I am now taking legal action to recover my money.

**Think twice before trusting Jamendo with your royalties.**

August 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Hidden sales and unpaid royalties

I was planning to write a detailed message, but I see that my fellow musicians have already said everything that needs to be said. I'll just add that I've already left two reviews on Jamendo — a 5-star one in 2023 and a 1-star one in 2024. I've actually been working with Jamendo since 2015.

Based on circumstantial evidence, they seem to be selling tracks under the table — I keep coming across licenses held by clients that never show up in any reports. The client has a license in hand, but there's no record of the sale in the reports, and consequently no royalties accrued either.

And as for what happens with payments — it's an absolute nightmare. You have to wait six months or even longer. I'm still waiting for a response from them clarifying the royalties for a compilation they released without my consent — since 2024 they've been promising to provide a sales report. Dozens of inquiries, and all I get in return is one answer: "soon, soon." I've been waiting for two years!

On top of that, I'm currently waiting for a regular payout that I requested back in May — instead, all we get from Jamendo are excuses.

To any newcomers: I strongly recommend steering clear of these fraudsters.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud Alert: Jamendo Hides Income from Adobe, Adrev, Streaming, and Licenses

Hello. It is important to be aware that Jamendo operates in a manner consistent with fraudulent practices. They withhold and conceal authors' earnings, including revenue from license sales, Adobe partnerships, Adrev, streaming services, and radio broadcasts. When Content ID disputes arise with clients, they instruct authors to resolve these issues by presenting licenses that are not actually associated with the authors' accounts, all while claiming that their system is transitioning to a new platform — this is misleading and should not be trusted.

I have contacted all of their third-party partners, who confirmed that all payments are remitted in accordance with their respective agreements — meaning that Jamendo receives all funds into their own accounts and subsequently fails to disclose or distribute these earnings to the rightful rights holders.

I also wish to caution all authors: even if you have successfully requested the removal of your music from Content ID, this does not guarantee that your rights are protected. You must actively monitor claims on your tracks via YouTube, as Jamendo has been known to switch Content ID providers and rename your tracks (which constitutes a violation of the moral right to the integrity of the work) in order to continue collecting royalties on your behalf.

This has already occurred with Identifyy; I cannot confirm whether similar practices exist with other partners, but I urge everyone to verify everything independently, as their methods are deceptive and constitute unauthorized use of your music.

By failing to fulfill their core obligations — including the payment of royalties, license fees, and distributions — Jamendo has materially breached the terms of the agreement. Consequently, the contract may be considered terminated or void, as they are not performing their duties in good faith, are engaging in deceit, and are intentionally misrepresenting the terms.

I urge all authors to demand their rightful earnings and to actively defend their rights. Let's join forces and file a class action lawsuit.

July 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Over a year of unpaid payouts

Jamendo used to be a great website, but unfortunately, musicians should absolutely not work with them right now. I have been waiting for my payout for over a year now, and about $900 has accumulated in my account. The support team does nothing but reply with standard templates.

June 17, 2026
Unprompted review
Rated 4 out of 5 stars

I been using this platform for over 3…

I been using this platform for over 3 years, the platform pushed my music to over millions of people which is very cool, I got paid yesterday by the platforms, the payments sometimes it takes months but they always keep their words and pay, the support teams will not leave you unanswered that's why I give 4 stars, they keep their words on paying artists so I give 4 stars, if the payment is on time I will come back and give 5 stars review, thank you the team for always been supportive ! :D

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Yes they don't pay royalties to artists…

Yes they don't pay royalties to artists anymore and I only get different explanations everytime i contact them. What is going on with jamendo are they scamming artists and keep all royalties for themselves and move the money to some shady bank somewhere!?

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

They don't pay their contributors

Don’t buy from these they don’t pay their contributors.

I’ve been waiting for over a year for my payment, which should come the next month after asking for it once I reached the threshold.
After numerous emails saying “  I wish to extend my apologies for the delay you have experienced. This payment request is a high priority case as we speak and it will be honoured as we have done in the past “ still nothing.
But they keep selling my music and they get paid for it but don’t pass it on to me. Even though they get 70% of the fee anyway.
Avoid Avoid Avoid

June 2, 2026
Unprompted review
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Rated 1 out of 5 stars

ARTISTS AND CUSTOMERS PLEASE READ…

ARTISTS AND CUSTOMERS PLEASE READ CAREFULLY BEFORE USING JAMENDO.COM

I have been an artist on Jamendo since 2007. There have been serious problems with royalty reporting and payments on Jamendo throughout the years, with the biggest issues around 2011/2012 when I already considered leaving the platform. At the time, artists were repeatedly given explanations about accounting backlogs, internal processing issues, and promises that new systems and processes would resolve the situation. Unfortunately, what has been happening since 2025 is by far the worst situation I have experienced and ultimately forced me to remove my music from the platform entirely.

Since December 2023, my "Jamendo stream licensing revenue share" reporting has stopped updating, meaning a substantial amount of revenue has neither been reported nor paid.

What concerns me even more is that after removing my music and receiving confirmation from customer support that my tracks had been removed from Jamendo Licensing, the tracks still remain publicly accessible and fully licensable through direct Jamendo Licensing URLs. The tracks had only been removed from search results.

I am still able to access the licensing pages directly, add tracks to the cart, and proceed through checkout despite support confirming the content had supposedly been removed from licensing. Customer support then attempted to explain this as a Google caching/indexing issue, even though these are direct platform URLs accessed independently of Google. At every stage there always seems to be another explanation, delay, or technical issue instead of the underlying problems actually being resolved.

What I find particularly frustrating is that Jamendo markets itself to customers as a platform that fairly supports artists and shares revenues with them, while artists themselves are left with unpaid years worth of royalties and reporting alongside repeated generic explanations.

Given the scale of reporting delays and the lack of transparency surrounding royalty processing, I believe the platform's reporting and revenue-sharing practices require independent review and for someone to finally take accountability.

Based on my experience, I would strongly advise artists not to sign up to Jamendo. I would also strongly recommend carefully studying their terms and conditions to fully understand what rights you have granted.

I will continue documenting and sharing my experience publicly, and will consider further legal action should my stream revenue remain unpaid and my tracks continue to remain accessible despite removal requests and confirmations from support. If other artists are experiencing similar issues, please report here or feel free to reach out.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent business

I unfortunately have been uploading to Jamendo for years, and have always had a lot of problems getting my royalties paid to me. I’m now once again in the same position and I strongly caution any artist against working with them. You won’t get your money. This is a fraudulent business.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Unresolved Royalty Payments

I have been an active artist on Jamendo for years with millions of listens across my catalog. Since June 18, 2025 over nine months ago I have received zero payment updates, zero royalty statements, and zero meaningful communication about money owed to me.
This is not a technical glitch. This is a pattern. Hundreds of artists are reporting the same thing. Royalties sitting in pending indefinitely, vague responses, excuses about system migrations, and silence. Jamendo is collecting licensing revenue off our music while we wait with nothing.
I have now sent a formal breach of contract notice demanding a full royalty statement, an explanation, and immediate payment within 14 days. If that is not met, I will be pursuing legal options and filing complaints with the relevant consumer and creative rights authorities.
To any artist considering Jamendo do your research before uploading. To Jamendo I expect a response.

March 31, 2026
Unprompted review
Rated 2 out of 5 stars

As a user who listens to the songs…

As a user who listens to the songs published on Jamendo Music, I have to make a point to the company: invest more, much more, to make the site more modern and usable. Furthermore, develop apps that can be real competitors to the mainstream ones. You have good content to do so.

March 31, 2026
Unprompted review
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Rated 2 out of 5 stars

Great platform, terrible payment system

I've been working with Jamendo for several years and I have to say — their support team is actually quite responsive. The problem is that responsiveness means nothing when every single reply is a copy-paste template.
The real issue is payments. Jamendo has their own withdrawal rules stating that payouts will be processed within 10 days of the following month after you click withdraw. In all the years I've worked with them, they have never once paid on time. Not a single time.
Money can sit in your account marked as "Available" for months, sometimes years. You hit withdraw, nothing happens. You contact support, they respond quickly — I'll give them that — but the response is always some variation of "we're aware, we're working on it, thank you for your patience." Every time. Without exception.
At one point they even told me I hadn't clicked the withdrawal button at the right time — which wasn't true. And even after that "explanation," the money still didn't arrive the next month. Or the month after. Or the month after that.
Right now I have $2,657 marked as Available since February 20th. This includes YouTube Monetization earnings for Q4 2024 — meaning YouTube has already paid Jamendo. The money is literally in their account. I sent a formal payment demand, got a response within hours. Friendly, apologetic, completely vague. No date, no explanation, nothing actionable.
To their credit — they do eventually pay. The money does arrive. But "eventually" can mean anywhere from 3 months to over a year, which creates a serious cash flow problem for independent artists.
The frustrating part is that Jamendo's YouTube Content ID system actually works really well — better than most alternatives out there. There's genuinely nothing comparable in terms of how effectively they monetize your music on YouTube. So you're stuck. You need the platform, but getting your money out of it feels like a part-time job.
If you're an artist considering Jamendo — go for it, the music side is solid. Just don't count on seeing your money anywhere near when they say you will.

March 19, 2026
Unprompted review
Rated 2 out of 5 stars

What Happened since mid-2025 with Jamendo Payments n' Royalties?

There has been such a decrease in royalties and payments quality. For example: as a netlabel, one of our artists is waiting since May 2025 for a payment, which stays forever in pending state.

What's been happening to Jamendo? We used to recommend it to lots of friends and other labels, but now looks like something is legally stuck forever.

Never had such an issue before.

May 20, 2025
Unprompted review
Rated 3 out of 5 stars

This review could be warn new artists.

UPD (10.02.26)
A month later, the situation was resolved successfully, and the royalties were paid, but this only happened after an official notification was sent to Jamendo's partners, so it's difficult to pinpoint the exact issue. I'm just glad that one headache has been resolved.
_______________________
Original review:

I am writing this review to warn all fellow artists and partners. Jamendo (Llama Group) has failed to pay out artist royalties for over 3 months now. My brother (also an artist on this platform) has not been able to receive them for more than 8 months. The support team cites vague "accounting issues," but holding funds generated from our sales on partner platforms like Adobe Stock is not a technical glitch—it is a breach of contract and a sign of insolvency.
My content is generating revenue on Adobe Stock via Jamendo, yet Jamendo is withholding these funds. This is unacceptable.

To Jamendo Management:
I am done waiting. If my outstanding balance is not cleared immediately, my next step is to contact the Adobe Stock Legal & Copyright Department directly. I will formally inform them that Jamendo is in breach of contract and no longer has the valid rights to license my catalog. I will demand the removal of my content from Adobe Stock to stop this unauthorized monetization.

Peace.

February 2, 2026
Unprompted review

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