Jasper Reviews 

4,146
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Only sleazy, low-rent companies are set up to trick customers into parting with their money. Be very careful doing the free trial. They kept my credit card information long after I stopped the servic... See more

Rated 5 out of 5 stars

We recently started using Jasper.ai for our blog posts and marketing creatives and it has exceeded our expectations. Not only did it improve the quality of our work, the productivity boost it brough... See more

Rated 5 out of 5 stars

If you're looking for a tool that can help you write high-quality copy quickly and easily, Jasper.ai is definitely worth checking out. I love how easy it is to use - the layout and interface are both... See more

Rated 5 out of 5 stars

Jasper has turned scriptwriting and fiction novel writing into a much easier task by keeping all of my thoughts organized. The ability to bounce ideas around in the Jasper "Chat" function or direct th... See more

Company details

  1. Software Company

About Jasper

Written by the company

Meet Jasper, your AI writing assistant who makes it fast & easy to write blog articles, social media posts, ad copy, and more.

Break through writer's block and create content 5X faster with AI.

Join 50,000+ companies scaling content marketing with Jasper.

✍️ Write Content For SEO Fast That Ranks On Page 1 of Google

⏰ Finish Your First Draft 2-5X Faster

💰 Increase ROAS & Sales From Your Ads With Better Copy

💡 End Writer’s Block With Fresh Ideas & Go From Blank Page To Published Today

🌎 Translate To 25+ Languages

Your AI Content Co-Pilot Is Ready To Write For You

Stop spending so much time writing... let your AI assistant, Jasper, write for you.

Contact info

3.3

Average

TrustScore 3.5 out of 5

4K reviews

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3.3

All reviews

(4,146)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Buyer. Beware!

Only sleazy, low-rent companies are set up to trick customers into parting with their money. Be very careful doing the free trial. They kept my credit card information long after I stopped the service, and whipped it out in a flash ready to charge more services on it a year later.
Read the reviews.

June 12, 2026
Unprompted review
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Rated 1 out of 5 stars

A total nightmare to cancel.

This platform is fine if you just need an AI assistant to spit out basic copy drafts for top of funnel ads or simple blogs. However, the actual outputs look incredibly superficial and require heavy editing before I can ever run them on our active ad accounts. Worse, trying to cancel our subscription turned into a complete disaster, they forced an unprompted three month service suspension on us instead of processing the cancellation, and then secretly auto-renewed and billed our credit card for over $500 without any notification email. If you risk testing this software, just keep a very close eye on your statement. Their billing retention practices feel incredibly deceptive.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

It was a terrible experience

It was a terrible experience. After trying to stop the service, they asked me if I would get a three-month service suspension. So, after 3 months, without any prior notice, they reactivated the service after those three months. I ended up paying for three months without my consent. Nobody responded to my requests for assistance, and I couldn't access the backend because I never received the confirmation code via email for login.

I would advise against using this service.

May 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Do not use this company

Do not use this company, terrible service got swindled by them for £250 when I never wanted to extend my subscription and they wouldn't refund me. Absolute scum.

January 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Stay away from that terrible company.

They secretly deduct fees every month. They don't even dare send you a fee deduction notification email. I only discovered it when I checked my credit card statement. By the time I realized it, I had already lost over $500.

October 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Very upsetting experience

Very upsetting experience. Their customer interface is designed so that it is virtually impossible to talk to a human. They force auto renewals. In my case they made me pay a year in advance and have diabled my login. So I cant even use the product I do not want to use and did not want to pay for. I find this Unethical by Design.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

THEY KEEP TRYING TO TAKE $560 FROM MY…

THEY KEEP TRYING TO TAKE $560 FROM MY ACCOUNT

I signed up for a free trial WHICH I CANCELLED TWO YEARS AGO. For the last two years they have randomly and intermittently tried to take the money from my card, even though this is a different card to the one I signed up with! I have now had to think about closing this account ad I cannot afford a scam company to keep taking money from me.

August 3, 2025
Unprompted review
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Rated 5 out of 5 stars

The Best AI Writing Experience

I don't have the gift of writing articles, and Jasper creates professional articles that I can control using Jasper Chat. I've tried other apps and I'm not satisfied with them. Jasper keeps on improving its app., which you can add SurferSEO to your Jasper console. I'm going to try Surfer...Thanks!

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Charged $936 for service I never used - avoid at all costs

WARNING: Jasper AI has billing practices that border on fraudulent. I signed up for their 7-day free trial 2 years ago, attempted to cancel before it ended, but somehow they've been charging me $468 annually ever since. Total damage: $936.

The Problems:
- Continued billing after I believed I had cancelled during trial.
- Zero value received - I barely used their service after the trial period.
- Refused to provide any refund despite clear evidence of no usage.
- Customer service went completely silent after I escalated my case.

Their Response: Initially denied my refund request citing their "7-day policy" even though I never knowingly subscribed. When I asked for escalation to a supervisor, they stopped responding entirely. It's been over 48 hours with no response, violating their own stated response time.

Pattern of Behavior: After researching, I found dozens of similar complaints from customers who thought they cancelled but kept getting billed. This appears to be their business model - trap people who think they've cancelled and hope they don't notice.

My Advice: Avoid Jasper AI entirely. If you must try them, use a prepaid card or virtual card number. Take screenshots of your cancellation process and monitor your credit card statements religiously

Currently pursuing chargeback and filing complaints with BBB and state consumer protection agencies. No company should be able to charge $936 for services never used.

Save your money and use Claude or any of the many free alternatives instead.

August 4, 2024
Unprompted review

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