Jazva Reviews 

Ever since our business switched to Jazva, we have experienced a significant increase in sales and overall growth of our company. Our warehouse procedures and shipping are much more efficient. Jazva was better able to understand our company’s needs and tailored their software to reach our goals. Because Jazva simplified our operations, we were able to shift our focus to marketing and scaling our business.

Their support always goes above and beyond to help us navigate their complex system. Big thumbs up!

Fraudulent company after more than a year of waiting and suffering I am now writing this review, Jazva promised us a working inventory system with connections to our marketplaces and I do not know how they can even sell this software, nothing works. Not even their staff knows how to use their software and it's obvious why because they are constantly going through employees.

Jazva's inventory system is so bad that it caused us to lose thousands of dollars in revenue and lost sales as it cannot even track inventory properly across all the marketplaces they promise work.

After several months of our time wasted and thousands of dollars gone, we finally had enough and asked for the money we spent back from Jazva, they ignored us and we sued Jazva and WON, Jazva was ordered to pay back the full amount they owed us.

I wish that was the end of that but Jazva doesn't even respect the justice system as they still wouldn't pay us after we won the court case against them and we had to involve the Pasadena Sherrif's Office. The Sherrif had to put a bank levy on Jazva's bank account. The CEOs of Jazva Levon Shabagyan and Arman Gukasyan should be ashamed of themselves.

You have many options dont work with Jazva, by far the shadiest and worst company we have ever worked with.

Save your money and run. They guys suck so bad. They totally lead you on with a “low price” because their software flat out stinks. Over promise and things don’t work as promised. Integration is buggy and their support is lacking. They literally have one person on support and doesn’t respond quick enough, probably because he is dealing with so many problems at once. Managers are totally incompetent with more empty promises of fixes. Even after cancelling the account, I’m still getting billed. They are so terrible... don’t be fooled by that cheap price. You get what you pay for. Spent over $10k with this crap software and my business could have tripled if I didn’t get suckered by their promises.

The software did not work then the company removed my account because we realized they did not work and they could not help. They keep leading you on for 6 months take your money then leave

We couldn't agree more with other reviews! Don't use Jazva! It is so hard to use, so hard to understand the "mapping," not user-friendly, wasting your time and money. We've been using Jazva since 02/2019. The salesperson and their online demo fooled us. They were super friendly and responsive in the beginning. But you will never get what they promised. We sell stuff on Amazon and eBay, the only thing Jazva can do right is print orders. We signed a year contract and hoping to use Jazva to streamline our tasks, which is the opposite. Our inventory was a mess when we do FBA plans. It takes so many steps to list one item. If you don't do it their way, you will end up with duplicate product IDs; then you have to figure out how to merge them or delete the original listings. It usually takes a couple of days to get one question answered. You must be extremely patient. Otherwise, you will be called unprofessional. Long story short, we were forced to learn the application, had to get used to it to be able to run our business. The reason why we are still using Jazva is that we stuck, because we shared our data with them, and pretty much the back end of our business. Before we find a better solution, we have to use Jazva. But if you are still shopping around, stay away from Jazva, don't even let their salesperson get your emails! If Jazva had google review, they would have been out of business now!

Not sure if Trustpilot will show my previous review, but basically every issue I listed in 2019 got addressed between then and May 2022.

I'm sure I could find a few things to complain about, but overall the software has significantly improved over the last few years. I'd recommend it for any business that is utilizing multiple warehouses, and needs advanced order routing features.

Jazva is a program that was designed by an actual business owner who has skin in the game themselves. In other words, this isn't just a program designed by people who think they understand what multi-channel sales entail, but it's made by someone who actually sells across multiple channels. We are using Jazva to run our entire business. We use Jazva to list brand new products onto Amazon, eBay, Walmart, Jet, and our woocommerce site. It immediately syncs inventory when something sells. Our previous solution Skubana.... would sometimes take an hour or more and we would oversell all of the time. We also use Jazva as our WMS, it is extremely robust and has been amazing for our entire warehouse team. Shipping is as simple as it can be, I can process orders in batches including my Seller fulfilled prime orders for Amazon. Reporting is Amazing! Jazva has one of the most complex custom reporting i've ever encountered. If you can think of a report you need, it can be created in Jazva. They also even connect into my Quickbooks account as well. If you need a full suite in one software to help run your business then choose Jazva, you will not be disappointed.

We started looking for automation solution late 2017, that's when we found out about Jazva. Jazva initially promised us a lot of things, at first we were a bit hesitant on the delivery of the system since we know exactly what we needed. After using the system for a little over half a year we can say that Jazva deliver what they promised, our team is happy with the overall result and efficiency. Worth our time and money. We highly recommend it!

Java has been a great company to work with! They are great for all the eCommerce businesses that needs to get real time inventory count, sales analytics, order processing and much more features. Jazva team has been helpful throughout the whole on-boarding process and made it very easy to learn the new program! Thank you for all your support!!

We started using Jazva about 4 months ago after we had enough with Sellbrite. We are extremely happy with our decision so far.

What we like is being able to have one centralized hub to manage our whole eCommerce business and our wholesale side as well. They helped us get onto more channels such as Walmart and Jet, and helped get all of our products from Amazon listed onto those channels.

We are also using Jazva for inventory and warehouse management. This has already prevented overselling, which was one of the big reasons we left Sellbrite. The launch specialist I worked with helped us out a bunch by making us more efficient in the warehouse as well.

The one issue we had was when we first started it took 5 days just to get introduced to our launch specialist, but after that these 4 months have been exciting and we are extremely happy going into Christmas!

Jazva did not deliver on any of their promises, they could not connect to any of our marketplaces properly which would have been helpful to know prior to us paying them thousands of dollars. Support is nonexistent and everything we did with this company was a trial and error process that constantly had us reaching out to their support team, while they were learning how to use their own software and learning as they go. The support team only knows how to navigate the system, not fix problems basically Jazva uses their own customers as beta testers.

Do not work with this company, it is clear this software is still in beta and needs significant work before it should be sold to customers.

Wow. Don't even know where to start. We were a little hesitant to choose Jazva at first because of the high setup cost. They promised us great features and even better results for our company. At first, they told us we were ahead of schedule to push live. This was only because our team was spending 9 hour days doing everything we could to get our products onto their platform. Once all our products were up everything crashed and burned. This is because they couldn't get our account to effectively connect to the apps, programs, and channels we needed most. We were so excited about the QuickBooks connection. When the time came for us to connect to QuickBooks, they told us that the connection was actually in BETA and that we couldn't use it. (ARE YOU KIDDING). This was not mentioned to us before we signed up and QuickBooks was the most important connection to us. If this were the only thing that went wrong we may have stuck with Jazva. The next issue was that we could not manually update our Amazon listings from Jazva because their developers had not mapped out the Beauty category. YOU THINK THEY WOULD HAVE TOLD US THIS BEFORE WE PAID SETUP COSTS!? So now we couldn't use the Amazon connection because all our products are Beauty products. I wish it would've ended there as well. Come to find out our Walmart connection didn't work either. At this point, we had enough. Literally, the only features we wanted were the ones that absolutely did not work. I don't know how they can sell this software if it does not even work. When we told them we were done and wanted a refund they stopped all communication with us. They literally went MIA for 3 days until we kept following up with them. When they FINALLY replied they told us our account had been terminated but no refund possible. PLEASE SAVE YOURSELF SOME TIME AND FIND ANOTHER SOFTWARE SOLUTION.

My review is of the company & the way they treat prospects. It is not a review of the software itself.

As a part of my job I integrate eCommerce companies with software like this one for clients. As a result I've researched and vetted no less than half of the OMS' that exist today. The context is important because my experience with Jazva was unique.

They're secretive about pricing and the software itself. Some companies are. Typically the procedure for secretive companies is to call for a demo, they show you a demo, at the end of which they discuss how it fits your needs and lastly they tell you the price. Like it or not, it's an honest sales method. Jazva does something completely different.

You submit a request for a demo but you don't get a demo. Instead someone calls to vet *you*. Except they don't let you know that's what they're doing. I spent 15 minutes answering all sorts of questions about company strategy & pain points all the while thinking how strange it was to be pumped for information before they've qualified as anything more than a website with promotional material. At the end of the call, the interviewer (?) decided that I couldn't see the software because they didn't offer enough of the features which I said that the client used or wanted. When I insisted that I have a job to do & the only reason that I answered all of those questions was to do a job, the person just reaffirmed that I would not under any circumstance see the software.

At this point I gave up on the work component & attempted to reason with him as a person. I explained that it is misleading to offer a demo and instead begin an unprompted & unwelcome questionnaire which does not end in a demo. I just needed to know if he was deliberately or accidentally misleading me & wasting my time. The person reaffirmed once more his reasons why it is not a good fit and ignored what I said.