JD Gyms - Preston Reviews 337

TrustScore 4 out of 5

4.1

Port Way, Tustin Court, PR2 2YQ Preston, Ashton-on-Ribble, GB


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Rated 1 out of 5 stars

I’m a JD gyms plus member as I travel a lot so I’ve been to quite a few but JD Preston has to be the worst along with JD Bury. The biggest issue isn’t how small the gym is but actually how stingy they... See more

Company replied

Rated 5 out of 5 stars

I never thought I would be one of those girls that loved the gym, but almost a year in to my journey Alex (my PT)and the rest of the staff have given me a new lease of life. Knowledgeable, approachabl... See more

Company replied

Rated 5 out of 5 stars

Seila the assistant manager is the most helpful person at JD Preston. When my membership wasn’t working and had issues, Seila went beyond and fixed my membership. She is a hardworking and deserving st... See more

Company replied

Rated 5 out of 5 stars

I love JD GYM. The GYM is clean, the classes are very good, they have all machines you will need to get fit and the changing rooms are very good. There are very good atmosphere all around. The onl... See more

Company replied


Company details

  1. Gym

About JD Gyms - Preston

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom

  • 1772282976

4.1

Great

TrustScore 4 out of 5

337 reviews

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Rated 3 out of 5 stars

The Rig , Really Isn’t Great

Come on JD what’s going on , lunchtimes burn and abs mon to fri were going well until you changed mon and wed to the RIG . My reviews might have mentioned it “ Really Isn’t Great “ and now it’s shown that . Numbers dropped because people didn’t like where it was . Xfit and engine would have been more successful if left in the studio . The Rig felt like a show case by the big window .on a small Cat Walk area used for ropes and sledge pushing . Customers that used the Rig for personal work outs at lunchtimes couldn’t use it anymore .
.14 people turned up the first Monday then started dropping out because It became unsafe with the equipment and unfair having to move for people . These classes are only 30 mins . To cap it all , lunch times have now dropped from 5 lunches to just two , Abs that followed on Monday Tuesday and Wednesday have gone completely. We are told lack of staff or people no longer attending . Burn which was successful were Tuesday / Thursday in the studio, now Tuesday is Xfit
The use of the RIG was supposed to bring more income ( which I guess some JD gyms might need but not Preston) .
Office workers that prefer classes to doing it alone came in their lunch breaks We pay our monthly memberships like everyone else so why ruin it ?
BRING BACK DANNY PETER .
He knows his customers , listens to what they want , he had a great team of coaches who are moving on since he left , this particular gym was known for looking after all customers whether fat , thin , young old and people with disabilities.
The pencil pushers that change these rules need to get on the shop floor and see how it works for their customers and realise successful classes don’t need changing in every gym . A manager is in that position to make that happen ,but at the moment it seems they haven’t got the right to change what comes from Head office , hope this is sorted soon , regards Jo Reeder

May 1, 2026
Unprompted review
Rated 2 out of 5 stars

Too busy

Too busy, too loud,

May 14, 2026
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Reply from JD Gyms - Preston

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

We understand how frustrating it can be when the gym feels too busy and the environment isn’t quite right for your workout. Our gyms are very popular and can get loud and busy during peak times, but this does tend to vary throughout the day.

Your feedback has been noted and will be passed on to the team as we’re always looking at ways to improve the experience for our members.

Thanks again for your comments.

The JD Gyms Team 💚

Rated 1 out of 5 stars

I’m a JD gyms plus member as I travel a…

I’m a JD gyms plus member as I travel a lot so I’ve been to quite a few but JD Preston has to be the worst along with JD Bury. The biggest issue isn’t how small the gym is but actually how stingy they are with the AirCon. In summer heat you’ll find it’s still cooler outside than it is in there 🤣

May 1, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience at our gyms hasn’t met expectations, particularly around temperature during warmer periods. We understand how uncomfortable it can be when the gym feels too warm, especially during busy sessions. While our teams do aim to maintain a comfortable environment, factors such as occupancy and external temperatures can have an impact. We appreciate you sharing your feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent facilities

Been a couple of time this pass week, since signing up. Plenty of gym equipment to suit my aim/goals. Really enjoying my gym experience.

May 4, 2026
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Reply from JD Gyms - Preston

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!

It’s great to hear you’ve already been in a few times and that you’re enjoying the range of equipment available to support your goals 🙌 Even better to know you’re having such a positive experience so early on!

Thanks again for your kind words, and keep up the great work 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

I never thought I would be one of those…

I never thought I would be one of those girls that loved the gym, but almost a year in to my journey Alex (my PT)and the rest of the staff have given me a new lease of life. Knowledgeable, approachable and happy to help with anything, I’ve never felt uncomfortable asking for their help. Equipment is clean and despite people not putting weights back correctly, staff are always quick to put them away. Shayla and Alex are doing a brilliant team in ensuring that JD runs as well as it does and that the facilities are suitable!

December 17, 2025
Unprompted review
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Reply from JD Gyms - Preston

Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear our team at Preston are doing everything to give its members the 5 star treatment you deserve! Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good

Very clean, never had an issue

August 20, 2025
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Reply from JD Gyms - Preston

Hi - We're happy to hear that your experience was positive, and we appreciate your feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

All round good gym

Big variety of equipment, clean spacious changing rooms, good lighting. Only downside is how busy it is all the time!

April 2, 2026
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Reply from JD Gyms - Preston

Hello – Thank you for your review. We understand that the gym can get busy during peak hours, and we're always working to ensure that everyone has access to the equipment they need. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Inconsiderate members

Overall, my experience has been really good and I’ve enjoyed using the gym. However, recently I’ve noticed that some people haven’t been unloading weights or returning equipment after they finish.

For example, yesterday I saw a dumbbell left on the floor nowhere near the rack, and no one around to claim it. Situations like that can become a safety issue if someone trips over it.

I’d really appreciate it if the staff could keep an eye on this and remind members to return equipment and be considerate of others. The gym culture is usually great, but the 7–9 pm period has recently become quite messy because of this.

I hope a gentle reminder to members can help keep the space safe and enjoyable for everyone.

March 10, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hello - Thank you for taking the time to share your experience and we appreciate you bringing these concerns to our attention. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Machine rowers etc need updating level…

Machine rowers etc need updating level 10 like pulling level 1 garbage women walking round we next to nothing on what is all that about i train hard not their for fashion meeting should be dress were

February 26, 2026
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Reply from JD Gyms - Preston

Hello – Thanks for taking the time to leave this review. We’re sorry to hear you’ve been disappointed with the condition of some of the equipment. We do carry out regular maintenance checks, but please let the team know if you notice anything specific that needs attention. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Alex from

Alex Sheera from jd Preston gave us really good service, made it a very good experience for me and my friends!

February 20, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hi – Thanks for the review! We're thrilled to hear that you've had such a positive experience with Alex. We're always striving to provide our members with the best possible experience, and it's wonderful to know we're on the right track.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Afternoon session

Friendly staff clean gym

February 16, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Rated 5 out of 5 stars

Best Staff Member at JD Preston

Seila the assistant manager is the most helpful person at JD Preston. When my membership wasn’t working and had issues, Seila went beyond and fixed my membership. She is a hardworking and deserving staff member of JD gyms Preston. Before Seila, there was no support for me at the gym, but she has helped both my mental and physical health.

February 10, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hello - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

JD Gym Preston is a brilliant gym with…

JD Gym Preston is a brilliant gym with an extensive variety of equipment. The staff are welcoming, the changing rooms are roomy and always clean, and it offers great value for money.

The real standout for me is the Body Combat classes. The hour-long Monday evening session with Eleanor is the perfect way to kick-start the week. It is so energetic, motivating, and upbeat every single time.

February 2, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hello - We appreciate your wonderful review! We're happy you enjoy the cleanliness of the gym and it's equipment. It's great to hear that our staff are welcoming and that you enjoy the Body Combat classes.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing Gym with Friendly PT’s

Amazing Gym with Friendly PT’s! Been at this gym for over a decade and would highly recommend. Alex is the man for everything you need!

February 4, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hello - We appreciate your long-term membership and are so glad you enjoy our gym and friendly personal trainers! It's great to hear you highly recommend us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Aging weight machines

Aging weight machines. Should be more investment in new kit. Gym generally fine but can get busy.

January 23, 2026
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Reply from JD Gyms - Preston

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Light airy clean gym!

I am happy with the gym it’s light and airy and the staff are super helpful if u need advice on training! I like that there is lots of great equipment too!

January 14, 2026
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Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

Your new classesNew classes

Your new classes, on the Rig Engine and X fit. Are not safe if you have more than 8 members, Regarding Health and safety. More members in the Burn classes, it would be better if Engine and Xfit were in the studio

January 12, 2026
Unprompted review
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Reply from JD Gyms - Preston

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

The JD experience

The experience was down to the people and the atmosphere that this place gives.

January 7, 2026
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Reply from JD Gyms - Preston

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

What a gym!

Used to come to this gym, got a day pass as I fancied to visit again… very welcoming 🙂

December 30, 2025
Unprompted review
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Reply from JD Gyms - Preston

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent equipment and clean…

Excellent equipment and clean environment

December 29, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

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