JiuFang E-commerce Logistics Reviews 

The local warehousing service damaged several of my boxes during handling

I’d leave 0 stars if I could. JiuFang completely messed up my supply chain. Several boxes arrived looking like they’d been dropped off a building, and their tracking portal is a joke—it barely ever updates. Customer service completely refused to take any responsibility for the damages. A total nightmare for any e-commerce seller.

Terrible experience with JiuFang Logistics. I used them for shipping my inventory, and it's been a total nightmare. They hit me with massive hidden fees that weren't in the original quote, and my cargo was delayed for weeks with absolutely zero proactive updates. Customer service is practically nonexistent; they just ignore your messages when things go wrong. If I could give 0 stars, I would. Stay far away from them!

I’ve been using Jiufang for a few months now to handle my international freight, and they haven't let me down once. The rates are very transparent—no surprise fees popping up at the last minute, which is a huge relief in this industry. Their customer service team is always quick to respond on WhatsApp if I ever need an update on a shipment. Makes managing my supply chain so much less stressful.

I’ve been using Jiufang for a few of my shipments lately and they’ve been solid. The communication is probably the best part—they actually keep you updated on where your stuff is, so you're not left guessing or stressing out about customs. Pricing is really fair too, without any weird hidden charges popping up at the last minute. Made my life a lot easier.

When you're moving goods around, shipping issues can easily ruin your week. Handing my freight over to Jiufang took a lot of weight off my shoulders. They handle the complex stuff behind the scenes so you don't have to worry.

I had a really solid experience with Jiufang Logistics. My shipment arrived on time, and their tracking updates were accurate throughout the whole process. The support team was also quick and helpful when I had a question. I'll definitely consider using their services again.

Most freight forwarders leave you guessing, but Jiufang is built differently. Smooth transit, proactive updates, and my shipment arrived flawlessly. It’s refreshing to find a team that actually respects your timeline.

Positive experience overall. Shipping updates were clear and the process felt smooth from start to finish.

I have been using Jiufang Logistics for my recent shipments, and I am beyond impressed. Their team is highly professional, and the tracking system is very accurate. My goods arrived ahead of schedule and in perfect condition. If you are looking for a reliable logistics partner,

To be completely honest, finding a logistics partner that actually keeps their word feels like finding a needle in a haystack these days. After dealing with several forwarders who hit me with hidden fees or went totally silent the moment my cargo left the port, switching to JiuFang was a massive game-changer. I recently routed a big chunk of my FBA inventory through them, and the entire process was surprisingly smooth. The tracking was precise, their team was actually proactive with updates, and most importantly, my margins weren't ruined by last-minute surprise charges. It’s rare to find a shipping and 3PL service that genuinely respects your timeline and doesn't treat your business like an afterthought. They’ve definitely earned my trust.

I’ve been using JiuFang Logistics for FBA shipments and the experience has been pretty smooth. What I like most is their delivery time—it’s been consistent, which is really important for my Amazon business. Communication was also clear, and they handled everything professionally. Overall, a reliable logistics partner.

We are a furniture company. And we use JiuFang logistics for our 3pl needs. They are very responsive and take care of us like gold. Mark and his team are very professional and gave us really good prices.

We've been working with Jiu Fang Logistics for a little over a year now and have shipped more than 20 containers through them. Our account manager, Mark (based here in the U.S.), has been fantastic — he and his team always keep us informed and handle everything smoothly. Every shipment has arrived on time and without issues, which is impressive in our line of work.

We’ve recently started using Jiu Fang’s 3PL services in New Jersey, Houston, and Los Angeles, and it’s been a great experience so far. The transition was seamless, and it’s brought us significant cost savings across our operations. Overall, working with Jiu Fang has been an A+ experience — reliable, communicative, and efficient from start to finish.

Ordered on Amazon an item that was supposed to be a Christmas present on December 16th 2025. Sadly, didn't notice that it was from a 3rd party seller using this shipping company.
Tracking sent to us shown that it was "shipped" and then started to display "Delivery Exception", and then stopped updating on Dec 27th 2025, after it says "in transit" again.
Sent email to the company many times without any reply. Their site said you can chat with them but only using WhatsApp, which I don't have nor want to use.
Had to open a ticket with Amazon for a refund, while feeling horrible that the Christmas present never arrived.

Great shipping service and customer service. The tracking was updated over expectation. Excellent customer service and every inquiry was responded quickly and nicely.

Very poor customer service and unacceptable lead times to ship product. Extremely hard to do business with them when they repeatedly fail to deliver.

I would like to express my disappointment regarding the service I received from your company. The delivery personnel did not bring my bed frame upstairs to the second floor, and instead, asked me (a female) to carry it up myself. When I declined, he rudely informed me that he was not paid to bring the bed frame upstairs. This experience was highly unprofessional, and I was appalled by the lack of courtesy and respect. Based on this experience, I would not recommend this company to others.

Well, I think worth the company. xlcourier.com in the UK.
Management says your delivery is not a priority for us. you have to wait. waiting over a month now.
They have my phone number registered. so no more replying to my messages.

Tbh, it is the worst company you can ever work with. NEVER EVER don't fall into trap of doing business with them.
1) They give cheaper prices but after they got the cargo into their warehouse, they increase prices $0.60.
2) They overmeasure the cargo to rip you off.
3) They overpromise and under deliver. They made up lead times to charge you more
4) They tell you lies in any step of the shipment to cover their other lies.
5) They even rip you off more by using cheap and connecting flights.
Overall, they are a piece of crap. I am curious about the Amazon SPN's criteria to be selected. It makes no sense at all. They are so unprofessional and scam kind.
If you want to give them a chance, sure go ahead :)