JLab Audio Reviews 

They refuse to connect about 30% of the time you take them out, even manually connecting them doesn't work as they just crash out, so you have to forget them and then re-remember them. Also sometimes one connects but not the other and you have to repeat the process over and over and over. Also sometimes you get annoying static that won't go away

Very good ear buds, we have found them to be great for the whole family, we had the Jlab go air pop which were great quality and one of our favourite things about them is that the charger cable is integrated in the bottom so you don’t have to keep remembering a wire and that means we also can’t lose the charger wire like we do on other earbuds. They come with various sizes of rubber tips so fit the kids or us adults. I would recommend, seems to have good battery life and for the price is very impressive, as it’s great quality. The only reason I had to replace was because we lost one of the ear buds. Very nice range of colours too.

I brought the new jlab ear buds as I had the last ones and they where amazing. The new ones are rubbish the left ear buds half the volume of the right. Stay away from this product

I have ordered a pair of JBUD sport ANC 4 earbuds. The left earbud stopped working within 3 weeks. Jlab is refusing my warranty claim saying I have no proof of purchase. I have ordered the earphones from their webshop and I have provided the order confirmation email to them. Avoid.

They only really work for a few weeks then the problems start with the ear bud types.
The main problem is the case, it does the job of Turing on/off the earbuds really badly.
Can take 15-20 attempts to get them to turn on out of case. When in the case they turn on randomly and connect to any device previously connected to which is crap.
There are really good options from others that work far better.

I bought a pair of earbuds few months ago. The right one stopped working, and I contacted Support Team.
After a couple of emails and explanation, photos, etc..they sent me a new product.
Great communication and support, that is my experience.

Really inconsistent at connecting via Bluetooth to my LG smart TV. More often than not, the connection drops out on one side of the buds leaving only one side working. Unfortunately the seller I’ve purchased them from is non responsive. I think I’ll opt for a different brand next time. Disappointing as the design is great and the price was affordable albeit steep if you have to replace them in such an instance that I do.

I have owned two Sets of the Earbuds and they worked fine and then suddenly, one earbud would go silent. I kept resetting them. I then bought the TRUESPORT EARBUDS and they last about 8 hours MAX against a promise of 35 hours. They need to update their promises.

Hurt ears to wear. No where near the battery they say. Worse touch on the $100 pair then a $20 pair. Audio cuts out every few minutes. Same cheap case as any $20 pair of buds.

I purchased the JLab Sport+ The noise cancelation is the worst I have ever experienced. The background noise is magnified and the slightest wind whistles in the earpiece. DO NOT WASTE YOUR MONEY

Great sound quality but absolutely rubbish. Always disconnecting from my Bluetooth and always having to reset/ unpair and repair to my phone. Also the one earned won't work quite frequently for no reason.

Never ever buy these. They were really good at the start. Never ever. And then after three days, they stopped pairing to my phone entirely, no matter what. I've tried everything under the sun: pairing, deleting the pairing, resetting them, all that bs. It doesn't work.

My son bought some earphones and when they arrived there was a rattling sounds coming from them.
He emailed JLab and got no response so I decided to try.
It did take a few days for them to contact me back but when they did they offered a full refund and no need to send the earphones back.
I did read reviews on here after my son hadn’t heard back from JLab but I’m pleased to say my issue was resolved and refunded.

One of my earbuds doesnt work properly and i was offered a replacement set ,this was months ago and they still havent sent anything and the email i get is :
Hi there,
Thank you for your continued patience. We wanted to provide a quick update regarding your replacement order. Your order is still awaiting international shipment, but please know that our team is actively working to get it processed and shipped as quickly as possible. We understand how important it is to receive your replacement, and we're doing everything we can to move orders through the queue as soon as they're ready. We sincerely apologize for the delay and appreciate your understanding while we work to get your replacement on its way.Thank you for your patience and support.Thank you, Earl JLab Support Team

Noise canceling on three different models doesn’t even filter out ambient background noise, let alone people talking on a plane. Shouldn’t even be advertised as ANC earbuds.

Had them for a few months. They worked well for three, then the laft just completely stopped charging. I followed the usual fixes and it kept failing.
Awful product, do not recommend

Really bad, they cut out all the time the other person can’t hear you.

Such a shame. I got the GoPOP wireless earbuds. When they connect they are great, but take far too long to decide to do so. Have returned to my wired headphones.

If I could leave less than 1 star I would. My partner got earbuds with a phone contract. After 2 months they stopped working. He was told to return them to Arizona! He said no as he was not paying for postage for a faulty product so was told by Earl in customer service to send a photo of them. He then sent a code so my partner could order a new pair. He tried to do this but it was then going to cost postage. So Earl sent another code which made them free of charge. My partner ordered them. A week later the tracking said they had been delivered to an address in Leeds. We live 60+ miles away from Leeds. My partner contacted them again and they said could he check they were not in a safe place. To which my partner advised no he couldn’t as we live 60+ miles away from Leeds! Totally different address and postcode! So another discount code later and another few days later and the tracking was e mailed again. The ear buds were being delivered by 8pm that night to our address. When my partner checked later on the ear buds had been delivered again. But yes, you guessed it, they had been delivered to Leeds again!!!
All I can say is thank goodness we didn’t actually purchase any because what an absolute load of cowboys.

AWFUL, DO NOT BUY!! I've had these for 3 months now and the left bud stopped working just 1 hour in. These were the go pop+ earbuds and I've heard many others with the same problem. Poorly designed product.