Contacted Joblogic support initial AI responses but after 10 minutes live chat and teams support was great. Support agent Ali Nawaz guided me through the distinctions between the various areas. At fir... See more
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Joblogic is field service management software for service contractors across the UK. We help businesses manage jobs, engineers, assets, compliance, and invoicing in one platform, from the first call through to the final invoice. We work with businesses across plumbing and heating, HVAC, fire and security, facilities management, and electrical maintenance. 24/7 support comes as standard. AI tools are embedded in the workflow, including real-time route optimisation and automated job summaries. Support is 24/7. Joblogic is building toward an Agentic Operating System - a connected operating layer built around the contract, designed to reduce manual coordination and give service businesses earlier visibility across jobs, teams, and operations.
Gibb Street, B9 4AA, Birmingham, United Kingdom
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I've had the pleasure of working with Maryam as my direct point of contact at Joblogic with Linaker, and I honestly can't speak highly enough of her. She's always incredibly helpful, approachable, and goes above and beyond whenever I need support.
What really stands out is her knowledge—she seems to know the platform inside and out, and no matter what question or issue I bring to her, she always has the answer or finds the best solution quickly. She explains things clearly, never makes you feel like you're asking too much, and genuinely cares about helping.
Maryam is an absolute credit to Joblogic. Having someone so reliable, knowledgeable, and proactive as a support contact makes a huge difference, and it's a pleasure working with her. She's truly phenomenal!
APO

Reply from Joblogic - Service Management Software
just joint, going well, training was great, thanks job logic!

Reply from Joblogic - Service Management Software
Muniba Ali provided outstanding support throughout our onboarding with Joblogic. She was extremely knowledgeable, attentive and patient, guiding us confidently through every stage of the process.
Even when we did not grasp something straight away, Muniba remained calm, encouraging and always had a smile on her face. Her friendly and pleasant personality made the onboarding experience much easier, and she ensured we ultimately reached where we needed to be.
Muniba is a credit to Joblogic, and we cannot thank her enough for all her help and support.

Reply from Joblogic - Service Management Software
We first contacted Joblogic towards the end of our contract with our previous diary management system. We were looking for a solution that offered improved asset management, parts and stock control, as well as comprehensive maintenance and compliance forms built directly into the system. JobLogic was the obvious choice in the early stages
Throughout the onboarding process, we encountered a number of challenges involving the diary, forms and asset management. However, working with Muniba made the entire process much simpler. No issue was ever too difficult to resolve, and any queries or concerns we raised were consistently addressed before our next scheduled meeting.
Overall, the transition to Joblogic, including the integrations and onboarding process, was made as stress-free and seamless as possible. Muniba’s support, responsiveness and commitment throughout the process made a significant difference from start to finish.

Reply from Joblogic - Service Management Software
We’ve had a fantastic experience with the Joblogic platform and, in particular, with the exceptional support we’ve received from the team. Osama Tasleem Khan and Muhammad Awais Tazheer have been amazing.
Joblogic will make a real difference to the way we manage our day-to-day operations. The platform is user-friendly, reliable, and has helped us streamline our processes, improve efficiency, and keep everything organised in one place.
What really stands out, though, is the level of support. Whenever we’ve had a question, needed guidance, or come across something we weren’t sure about, the Joblogic team has always been there to help. They are knowledgeable, responsive, patient, and genuinely take the time to understand what we’re trying to achieve rather than simply providing a quick answer.
It’s reassuring to know that we have a team behind us who are committed to helping us get the most out of the system. The support and customer service have been every bit as valuable as the platform itself.
Overall, we would highly recommend Joblogic to any business looking for a professional, capable, and well-supported job management solution. The combination of a great platform and an excellent support team makes Joblogic a company we’re very happy to work with.

Reply from Joblogic - Service Management Software
Job Logic onboarding and training is fantastic, it is incredibly thorough and support is on-hand throughout. Training sessions are informative and easy to follow. Job Logic is straightforward to use and simple to set up. Would highly recommend the Job Logic team.

Reply from Joblogic - Service Management Software
Ailya was very helpful, knowledgeable and friendly, it made the transition to Joblogic easier than expected.
I am confident with going live in a day or two.

Reply from Joblogic - Service Management Software
Excellent training delivered by Muhammad Awais. Very knowledgeable, happy to answer any questions and very diligent on explaining things.
5 star training.
Muhammad Haseeb - our Onboarding Consultant has been great to deal with. He has helped with any issues and always contactable. The communication weekly has been appreciated while integrating to job logic.
Highly recommended

Reply from Joblogic - Service Management Software
I understand finding a CRM that works just the way you want to is pretty much impossible so I was prepared to completely rethink how I operate. With that said.... as a sole trader plumbing and heating company I found JobLogic to be so complicated in many places. In some places it is good however in many more it is far from good. One of the main issues is the app the engineers have destroys phone battery very quickly. I wish I'd known that before signing up. I signed up to Joblogic 4 months ago and I still can't use it. The training sessions are not user focussed at all. They teach you what they want to teach you rather than what you want or need to know. The help guid on the software is useful however if you struggle to understand english people with an accent then their on boarding team won't be for you. They do not have enough trainers. They are booked up for weeks which means you won't get trained as quickly as you'd like. After 4 months of delays I've had to ask for a settlement figure because this software was the only thing holding me back from handing over the operations job to someone else.

Reply from Joblogic - Service Management Software
We implemented JobLogic last week. After a few months of setting everything up (our choice to work at that speed) we went live last week. So far this has been a smooth transition and the support that we have received from the onboarding team, from when we first signed up to JobLogic until we went live, and now with post Go-Live weekly catch ups and immediate support when we need it has been fantastic. Osama in particular has been a great support to us, providing a fantastic service. JobLogic is already making improvements to the business and this is only going to continue to increase over the coming weeks and months.

Reply from Joblogic - Service Management Software
M Asim
Did good job , assisting to login into joblogic account

Reply from Joblogic - Service Management Software
Ailya - Ailya incredibly helpful throughout the start of our journey with JobLogic. She was always approachable, patient, and willing to answer our many questions, making the onboarding process and transition very smooth. Her clear guidance and support helped us quickly understand our goals and expectations with this software.

Reply from Joblogic - Service Management Software
It's been a fantastic onboarding experience with Muhammad Bilal Najam and training by Fraz Ahmed. Great guys to work with and they could not help enough. Set us up perfectly and we are ready to roll

Reply from Joblogic - Service Management Software
We've recently started using Joblogic for our small electrical installation business with eight employees, so it's still early days. So far, though, the system seems straightforward and easy to use.
A special mention goes to Muniba, who has been fantastic throughout the onboarding process. She's been incredibly patient, knowledgeable and always happy to answer any questions. I really appreciate that she even calls to check in and see how we're getting on—it's a great personal touch and shows she genuinely cares about helping customers get the most from the system.
Frankie has also been brilliant. I was initially a little worried about the training and how quickly we'd be expected to pick everything up, but he made the whole process easy to understand and never made us feel rushed. It's also reassuring to know he's available if we have any quick questions, which has made the transition much smoother.
We're looking forward to getting fully up and running, and hopefully Joblogic will help us streamline the way we work. Based on our experience so far, I can't fault the support we've received from Muniba, Frankie and the rest of the team.

Reply from Joblogic - Service Management Software
I think Joblogic will be a fantastic tool for our business, however it will take some time to master and implement fully.
The team (especially Ailya) have been very helpful, and made the process as easy as possible.
My only slight negative would be that the training passed in a flash and there were many things that I've discovered since that I would have liked more in depth training on. I wish the training could be more bespoke, but minor gripe.

Reply from Joblogic - Service Management Software
Ailya who conducted our onboarding was very efficient and helpful. The training was thorough and we are looking forward to getting value out of the system

Reply from Joblogic - Service Management Software
JobLogic is great and makes the business run more smoothly. Muhammad Bilal has been a great help throughout the onboarding. He helps with anything I am unsure of. He is extremely fast at responding and very knowledgable.

Reply from Joblogic - Service Management Software
Our experience with Joblogic has included a number of challenges, primarily due to the technical requirements involved in integrating the system with our existing accounting software. However, throughout the process, our onboarding consultant, Ailya Batool, has been exceptional.
Ailya combines extensive knowledge and professionalism with a genuinely warm, approachable, and supportive manner. No request has ever been too much trouble, and she has consistently gone above and beyond to ensure we received the guidance, training, and support needed to successfully implement the system and establish the right processes for our business.
Thanks in no small part to Ailya's dedication and expertise, we can clearly see the value that Joblogic will bring to McGoff Group Facilities Services and are looking forward to fully utilising the platform as we progress.
In all honesty, we have become so accustomed to Ailya's outstanding support throughout the onboarding journey that we will be genuinely sorry to see this stage come to an end. She has set an exceptionally high standard, and we can only hope that our account manager will be at least half as impressive as she has been.

Reply from Joblogic - Service Management Software
Joblogic have been brilliant to work with. They take the time to understand exactly what you need, they listen properly and they always find a way to accommodate every request. Nothing is ever too much trouble for them.
I want to highlight Ali Nawaz, Shahroz and Frankie in particular, they are a credit to the company and make the whole experience even better.

Reply from Joblogic - Service Management Software
We had an excellent onboarding experience with Ailya Batool from Joblogic. From the outset, Ailya demonstrated exceptional professionalism, patience, and product knowledge, ensuring that every stage of the onboarding process was smooth and well-structured.
She took the time to understand our business requirements, provided clear guidance throughout the setup process, and was always readily available to answer questions and address concerns. Her attention to detail and proactive approach made what could have been a complex transition both efficient and stress-free.
Ailya's commitment to customer success was evident in every interaction, and her ability to explain features and workflows in a practical, easy-to-understand manner greatly accelerated our team's adoption of the platform.
We would highly recommend Ailya, her dedication, expertise, and customer-focused approach made a significant contribution to a successful onboarding experience.
Many thanks to Ailya and Joblogic
Regards
Raeef

Reply from Joblogic - Service Management Software
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