Joyland.se Reviews 5,721

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

It was very easy and convenient to pick out exactly what I wanted on the website. The delivery was fast and right on time, as promised. Excellent service!

Company replied

Rated 2 out of 5 stars

Questionable support and quality for the cost of the items. Purchased two toys from pipedream, both of them had weird skin flaking and support were just saying its ok to peel off but peeling off the c... See more

Company replied

Rated 5 out of 5 stars

This company has great service and are very discreet when they send products you purchased, I highly recommend this company

Rated 5 out of 5 stars

pocket friendly, prompt delivery and the product is as described

Company replied

Company details

  1. Sex Toy Store
  2. Erotic Clothing Store

Written by the company

Sveriges bredaste och mest variationsrika utbud av sexleksaker och intimprodukter. På Joyland finns alltid något för alla – oavsett plånbok och preferens. Hos oss hittar du noggrant utvalda kvalitetsprodukter till mycket konkurrenskraftiga priser.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. Based on my experience, they are cheaters and steal money from their customers. In my case, they delivered only one out of four items. Their customer service is so useless that I feel like I’m talking to an AI, not a human being.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Bogus company - avoid

I bought an item that wasn’t to my expectations, I returned it but the company refused to reimburse me as the packet had been opened (obviously it must be to inspect the garbage I’d been sent!)
Do not use the scam artists

March 11, 2025
Unprompted review
Joyland.se logo

Reply from Joyland.se

Hello MW,

We are sorry to hear that your experience with us was not satisfactory.

As we sell intimate products, our policy does not allow us to accept returns of opened items. This is to ensure the highest level of hygiene and safety for all our customers, as we are sure you would not want to receive a product that another customer has handled. In this case, since the item was opened, we are unable to approve the return in accordance with both the law and our policy.

We understand that this may be frustrating, but we hope for your understanding regarding this matter.

Malin
Customer Service, Joyland

Rated 2 out of 5 stars

Questionable support and quality for…

Questionable support and quality for the cost of the items. Purchased two toys from pipedream, both of them had weird skin flaking and support were just saying its ok to peel off but peeling off the complete outer layer makes the toys look ugly and not so soft anymore.

December 19, 2024
Unprompted review
Joyland.se logo

Reply from Joyland.se

Hello MJ!

We are sorry to hear that.

Unfortunately, this is the information we have received from our supplier regarding these products, which should not be a problem as long as you also use sex toy cleaner and renewing powder to keep the product fresh and soft after each use.

This will keep the product nice and soft for a longer time.

We would recommend that you use the above mentioned items which will help with this.

Malin
Customer Service, Joyland

Rated 5 out of 5 stars

Very güt

Very güt
Very nice to use in bathroom in toilet

August 2, 2023
Joyland.se logo

Reply from Joyland.se

Hej Zumzar!

It's always nice to hear that the products we sell are apriciated 😁

If you have further questions or something you think we could help with, just contact us 😊

You can then call us on 0480-22 999 Mon-Fri 8-15 (closed for lunch 12-13) or email us at info@joyland.se 🚀🌟

We wish you a continued good day.

Malin
Customer Service, Joyland

Rated 5 out of 5 stars

customer satisfaction

pocket friendly, prompt delivery and the product is as described

April 12, 2023
Joyland.se logo

Reply from Joyland.se

Hi Olusola!

How nice to hear that our quick delivery and description of the product was as expected.

If you have further questions or something you think we could help with, just contact us 😊

You can then call us on 0480-22 999 Mon-Fri 8-15 (closed for lunch 12-13) or email us at info@joyland.se 🚀

We wish you a continued good day.

Malin
Customer Service, Joyland

Rated 5 out of 5 stars

It was very easy and convenient to pick…

It was very easy and convenient to pick out exactly what I wanted on the website. The delivery was fast and right on time, as promised. Excellent service!

March 24, 2023
Joyland.se logo

Reply from Joyland.se

Hej Al!

It was very nice to hear that you found it easy to navigate and pick out what you wanted on our website 🤗

If you have any questions or thoughts about something 😊

You can then call us on 0480-22 999 Mon-Fri 8-15 (closed for lunch 12-13) or email us at info@joyland.se 🚀

We wish you a continued good day ✨

Malin
Customer Service, Joyland

Rated 1 out of 5 stars

It slips out. Doesnt reach both ends at the same time

It slips out, it doesnt give the satisfaction that was promised!!! The vibrator can not reach your clitoris and g spot at the same time even though that what was promised. I am DISSAPPOINTED!!!!

March 12, 2023
Joyland.se logo

Reply from Joyland.se

Hello Helen!

We are very sorry that you received a product that does not work as intended.

We have sent you an email that we hope you can reply to and hopefully we can find a smooth solution to this problem.

We wish you a wonderful day.

Malin
Customer Service, Joyland

Rated 1 out of 5 stars
Joyland.se logo

Reply from Joyland.se

Hello Amjad!

We are sorry to hear that something went wrong with your order.

Please contact us further on infor@joyland.se with more information which would help us to solve this matter.

Best regards,
Malin
Joyland AB

Rated 4 out of 5 stars

Awesome thrust, bad suck

I am so happy I bought this toy, it's replaced the need to seek out men in hope to have a nice experience where I get as much attention as I want, which usually is a failure. Now, I can cozy up in bed and get all the penetration I need in order to enjoy myself, hit all the perfect angles, and I am so pleased!

Only downside is the "super mega suction cup" that supposedly sticks to all flat surfaces but doesn't. It sits really good on bathroom wall tiles, but that's about it. I'm pleased either way because it's very easy to just hold on to and let the toy do all the work.

May 12, 2022

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