JTL Reviews 

125
•
TrustScore 3 out of 5

2.8

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Company details

  1. Software Company
  2. also in
  3. e-Commerce Service
  4. e-Commerce Solution Provider
  5. Software Vendor

Written by the company

JTL ist ein E-Commerce-Ökosystem für Händler und Brands, die auf mehreren Kanälen verkaufen und ihre Logistik selbst steuern möchten. Seit 2008 entwickeln wir Softwarelösungen für Warenwirtschaft, Lagerverwaltung und Versand, die Verkaufskanäle, Bestände und Bestelldaten in einem System zusammenführen. Mehr als 50.000 E-Commerce-Unternehmen vertrauen auf JTL, darunter Cineplex, Seeberger, Tedi und Flyeralarm. Unser Portfolio deckt die gesamte operative Händler-Journey ab: von Shop-Anbindung, Marktplätzen und dynamischen Preisstrategien für Verkauf und Reichweite über Warenwirtschaft, Finance und Business Intelligence als operatives Herzstück bis hin zu Lagerverwaltung, Versand und Retourenabwicklung. Die Module sind aufeinander abgestimmt und modular einsetzbar, sodass Unternehmen mit dem starten können, was sie heute brauchen, und ihr System Schritt für Schritt erweitern. Über offene APIs und mehr als 800 Extensions lassen sich auch bestehende Systeme problemlos integrieren. Zum JTL-Ökosystem gehören mehr als 500 zertifizierte Partner europaweit sowie eine lebendige Community mit über 54.000 Mitgliedern, die sich gegenseitig unterstützen und voneinander lernen. JTL richtet sich an mittelständische Multichannel-Händler, D2C-Brands und Retailer mit Online- und Offline-Präsenz, die ihre Prozesse professionalisieren und nachhaltig wachsen wollen.


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2.8

Average

TrustScore 3 out of 5

125 reviews

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2.8

All reviews

(125)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Quality and Disappointing Support

The software was extremely disappointing. Many features either did not work at all or were full of bugs. Customer support responded very slowly and was unable to provide any helpful solutions. On top of that, the price is far too high for the quality provided. Overall, it was a frustrating experience and I would not recommend this company.

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

JTL is the best ERP software for…

JTL is the best ERP software for eCommerce in Germany. It has all the modules: Wawi, warehouse management, shop, connectors, etc. And everything is interconnected and easy to use. And the price is more than fair. We did a lot of searching for the best solution for our eCommerce business, and this is by far the best solution for the best price. We are very satisfied.

December 4, 2023
Unprompted review
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