JudaicaWebStore Reviews 

7,047
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, stunning artistic designs, and the remarkably secure packaging that consistently keeps items completely safe during long-distance transit. Many people find the online ordering process completely straightforward and deeply appreciate the prompt, helpful, and highly professional service provided by the helpful team. However, some reviewers were not happy with the delivery times, mentioning that international packages occasionally took much longer than initially expected to finally arrive. A few other consumers also felt that certain specialized items fell short of overall quality expectations or arrived with minor workmanship defects.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in fantastic condition and... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive fast and within the... See more

Order

Consumers find order to be positive, highlighting an easy and flawless ordering process alongside accurate... See more

Service

Customers had positive experiences with service, noting it is prompt, reliable, and expedient. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The platter was a wedding gift. It is utterly original and was personalized for us by the loving friends who gave it to us. It is a very beautiful and charming line drawing of the wedding couple un... See more

Rated 5 out of 5 stars

After an order from a loyal customer was never handed to her by building personnel responsible for processing packages, JWS made the decision to send the item out again. This decision was a great... See more

Rated 5 out of 5 stars

An easy, helpful (e.g. sizes, etc.) and intuitive webshop. All the items have genuine and high-quality stiches, finish and handcrafted signatures. Payment and shipment (including customs payments) pas... See more

Rated 5 out of 5 stars

The eight mezuzot I bought consisted of various styles and colors. They are all beautiful, and were reasonably priced. Everyone was pleased with the opportunity to choose the one they liked best. As u... See more


Company details

  1. Home Services

Information provided by various external sources

Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(7,047)

1,215 reviews in the last 12 months

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Rated 1 out of 5 stars

Never buy from them, you'll never get your item

I ordered a bracelet from the store. They contract with a third-party shipper called Gofo. They put the incorrect address on my package, then held it for weeks without any notification because they couldn't verify the address with Google Maps. I happened to check the tracking page and saw the error in my address and emailed with the correct info. After a few emails back and forth, I was informed by Gofo that my package would now be delivered. Another week goes by and I have to check the tracking page again to see what was going on. They had returned it to sender, even though the tracking page said "address corrected." I emailed again asking what was going on, and they replied:

"Please accept our sincere apologies for the inconvenience caused by your package handling—we truly regret the trouble this has brought you.

After careful verification, we regret to inform you that your package has been returned to the sender's warehouse for the following reasons:

Incorrect / Insufficient Address and no further confirmation have been updated."

Now I must use my own precious time to fight with them about a refund.

I will never, ever order from this website again, and neither should you.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Happily purchase from Judaicowebstore!

Received item in good condition and as per shipping time as specified.

Service always good and the product(s) always of good quality and beautiful.

Thank you Judaicowestore for your great service, much appreciated. Thank you🙏🏻

July 29, 2026
Rated 4 out of 5 stars

Great description and quality- poor delivery time.

The items that I bought ,a Camel wallet and washing cup, were very good. However,I ordered this by express mail and it did not come within the eight day period. Time was lost in Judaica Web Store procuring the items for postage. Once they were procured it took three days to arrive. So I was very unhappy with the time I took to get what I had ordered. It took much longer then eight days.

July 27, 2026
Rated 1 out of 5 stars

Never arrived

July 27, 2026
JudaicaWebStore logo

Reply from JudaicaWebStore

We're sorry to hear about this. According to the tracking, this was delivered on August 1. We would like to sort this for you, so we will email you with instructions on how to proceed.
Please let us know if you have any questions.

Rated 5 out of 5 stars

Always the best every time!

I have ordered many items from this store, and every single time when I receive it, it turns out to be more beautiful and higher quality than I expected.
I even ordered our wedding rings from here. They look very beautiful. Exactly what we wanted and a little bit more!

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

I Purchased Eight Beautiful Mezuzot

The eight mezuzot I bought consisted of various styles and colors. They are all beautiful, and were reasonably priced. Everyone was pleased with the opportunity to choose the one they liked best. As usual, the customer service was impeccable.

July 13, 2026
Rated 5 out of 5 stars

The experience with the store was…

The experience with the store was great! The sandals are high quality leather. They don’t fit my feet great, so comfort is so-so, but it’s more because of the style of the sandals for my feet as opposed to a quality issue. I would buy the brand again.

July 16, 2026
Rated 3 out of 5 stars

They asked for review but didn’t post…

They asked for review but didn’t post it since it for what I assume was because it wasn’t 5 star, it was 3 star but the product wasn’t even that I was being nice it broke first day lol

July 16, 2026
JudaicaWebStore logo

Reply from JudaicaWebStore

We're sorry to hear this. Can you please email us at the address below with details about the item and what happened? We will then look into it ASAP as a top priority.
customerservice@judaicawebstore.com
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