Just Cuts Reviews 

293
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently find the salon visits quick and seamless, deeply appreciating the welcoming staff who listen carefully to individual styling requests. Many people regularly enjoy receiving neat, professional haircuts alongside helpful maintenance tips from the skilled team members. Some reviewers were not happy with uneven cuts, botched styles, and expensive pricing compared to other local options. Customers reported unfortunate instances where hairdressers ignored specific instructions, resulting in poorly blended or excessively short hair. A few people also mentioned encountering rude behavior, unpleasant service, and uncomfortable interactions during their salon visits.

What people talk about most

Quality

Clients share negative opinions on quality, describing their experience with severe dissatisfaction over... See more

Price

People report negative experiences with price, feeling that the high costs ranging from $47 to $85 are... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with the friendly... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Just cuts is a hit and miss. Can be totally bad. Or you can receive a really great cut. You really need to know the staff. $60 gets a cut and dry off. Not blow dry. You’re in and out in less th... See more

Rated 2 out of 5 stars

I go to Just Cuts Riverlink when my regular hairdresser is away. I needed a tidy up so went to the store for a cut. My short hair had some length and thickness to it and the hairdresser asked if I wan... See more

Rated 2 out of 5 stars

It was my first time at Just Cuts Cleveland . Peirs cut my short hair. In fact he did not stop cutting . He started all over again again. I said, it is short enough now but he did not take any notice.... See more

Rated 5 out of 5 stars

Had a very good experience today with just cuts. It was surprisingly a very easy process - from checking in on the app and waiting briefly to be called through. It was stress free. I had a lovely expe... See more


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 18066461167

  1. Hairdresser
  2. also in
  3. Hair Product Store
  4. Hair Salon

Information provided by various external sources

Just Cuts, Style cuts for everybody


Contact info

3.5

Average

TrustScore 3.5 out of 5

293 reviews

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No history of asking for reviews

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3.5

All reviews

(293)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Just cuts - The Palms

I would highly recommend MAR Tharp hairstylist ! He is friendly, professional and technically very skilled. He take the time to listen, understand your needs and provide expert advice. Good attention to detail, knowledge and genuine care make the whole experience enjoyable. I would happily recommend him to anyone looking for an excellent hairstylist.

NC

November 8, 2026
Unprompted review
Rated 1 out of 5 stars

Overcharged

Went to Plenty Valley and asked for a wash and a straighten. Was made to wait 20 minutes while the hairdresser went to move her vehicle in the carpark. After giving me a wash and "massage" that I hardly felt she proceeded to charge me $85.00. A WASH AND STRAIGHTEN, NO CUT, NOTHING ELSE. Overpriced, underwhelming.

October 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Watergardens

Watergardens. Just started coming regularly. Have very fine things hair. Hairdresser butchered and hacked into my hair despite asking her to slow down and check hair at different intervals. No. Told I could drop in any time to have literally a hand full of hairs sniped at my neck free in between cuts. Did this today took less 30 seconds and charged me. I questioned. They asked who said it. I pointed to lady. She said at least 3 times in front of me "lie lie lie". Also despite me saying only to trim few hairs she proceeded to try and cut my hair. So instead of fostering a long term relationship with a new returning customer, they said they had to charge me for 30 seconds. Looking elsewhere for better customer service and not being called a liar!!

October 11, 2026
Unprompted review
Rated 1 out of 5 stars

Cut my hair to short and horrible it up…

Cut my hair to short and horrible it up it looks terrible they made it too short at the back and didn’t listen this is the most shit place ever don’t go there or they’ll make your hair very very bad
you up not approved they can get better people and have their business taken down and go bankrupt horrible place

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

I went to jesmond Newcastle “just…

I went to jesmond Newcastle “just Cut”to ask appointment for my hair cut. The lady worker was sitting at the back and facing forward in the shop. I went to approach her and what she said to me “ you are disrespectful “”and she is yelling towards me. I actually went to ask for appointment. She behaved very badly. The way she looked at me “racist”. I just walked away from the shop. How could she get customers if she behaves like this. So, I don’t recommend this place. Especially migrants very careful.

September 7, 2026
Unprompted review
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Rated 1 out of 5 stars

I went to cockburn central just cuts 3…

I went to cockburn central just cuts 3 months back I had wonderful experience with hair dresser charmain. but today it was a horrible experience with Rosy who idnt want to listen to me that I want cut in layers. She cut my hair plain from back and in front wanted to give her own style. Finally i asked to stop cutting my hair , manager approached who agreed with me that what I was asking for was not listened to but Rosy was not accepting her Mistake at all . The most worst experience ever. Although manager was kind enough to deal with situation.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Nimi at Just Cuts!

Today was my third time getting my hair cut at Just Cuts, Bendigo Marketplace, and once again, I absolutely love it! 💇‍♀️❤️

The first time I came was sometime last year (I can’t remember the exact date), but I still remember how much I loved the way my hair was cut. My second visit was just before my Oath Taking Ceremony last July, and I was so happy with my haircut then too.

Today, I decided to come back again, and I really, really love my haircut! 🥰✨

A big thank you to Nimi for doing such a wonderful job. You are not only an amazing hairdresser, but you’re also so sweet, friendly and lovely. You really know how to make your clients feel comfortable and happy with their hair. ❤️

I’m so happy with the result and will definitely be coming back again!

Thank you so much, Nimi! Highly recommended! ⭐️⭐️⭐️⭐️⭐️

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful short concave haircut

Beautiful short concave haircut done by Domi at Just Cuts in Chatswood NSW. Very few hairdressers can cut my hair properly yet Domi did it to perfection. I agree that the quality of haircuts can vary at salons depending on the stylist. But I'm more than happy to give Domi a 5 star rating for this haircut. I'll be going back to her for sure.

August 30, 2026
Unprompted review
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Rated 5 out of 5 stars

This is the second time I’ve been to…

This is the second time I’ve been to just cuts west lakes and love the girls there. I went to a well known salon prior and have had 4 bad cuts, they never listened and my hair was a mess. Went to west lakes, Marijana (hope I spelled that right) listened and saw the issue right away. She not only fixed it but made my hair amazing. Went yesterday again after 2 months and she was brilliant. Staff are so friendly, I can’t recommend these amazing people highly enough. Thank you team, you have a regular in me ❤️

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Hair dresser was informed I was growing…

Hair dresser was informed I was growing my hair out I have chunks out of the back it’s not blended she shaved it when I told her I like the back the way it is . It’s just a horrible hair cut. I informed her numerous times this is not what I wanted all through the process this was at grand central Toowoomba . I have to pay to get it fixed somewhere else now . Pictures can be provided . She never apologised but still charged me

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Waurn Ponds haircuts

Kym at Waurn Ponds gives a wonderful haircut and is so professional and pleasant . Rarely have to wait long as I get there early in the day. Come out feeling elegant and looking much better .

July 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Just cuts Bateman's Bay, Bad hair cut

I had my hair cut at Just Cuts Bateman's Bay about 3 weeks ago.I was disappointed in the hair cut,it was uneven on each side, the back was just hacked and not blended in. The final result was not what I had asked for. It cost me $47 and is one of the worst hair cuts that I have ever had. I will not come back again and so you would be missing out on a potential long term customer. The staff member was also
not all that friendly.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Bad service …

On the 24th June I went to just cuts at port adelaide what a terrible experience
I was trying to explain to the person cutting my hair what I wanted as I had just waited 6mnths from a bad cut elsewhere to grow out. Another person who I was told was the manager was cutting a client's hair and laughing very loudly at my expense I told them yes im trying to explain which made them laugh even more. Then I recieved the worst cut ever. I had explained I can't blow dry back due to issues with my arm from cancer treatment I was then told yes you can like this .. Which involved me raising my arm over the back of my head which I can't do I was then informed if not happy come back within 7 days NOT
8days because WE WONT HELP YOU ON DAY 8....

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had the best experience thank you to…

I had the best experience thank you to Hollywood plaza Just Cuts. Pina and staff were amazing and pins really listened to what I was after for my hair style. I highly recommend just cuts in Hollywood.

June 22, 2026
Unprompted review

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