I cannot give anything other than 5 stars to this company. I went to Just Sew wanting a particular fabric for lounge curtains and a second fabric for cushions. I was informed that the earliest dat... See more
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Great choice of poles. Great price. I ordered 3 poles in various sizes and a certain brand. A day or so later I received a phone call from the company explaining the ones I had ordered wouldn’t... See more
Initially overwhelmed with the choice of fabrics, Abby patiently guided me through all options and even allowed me to take fabrics home. Andrew came to measure up and explained fitting options. La... See more
Bought a regular pole and bay pole. Regular pole was fine, bay pole did not function as described. Just Poles wouldn’t accept a return and persisted to email why it was our fault it didn’t work to jus... See more
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Company details
Written by the company
Just Poles are a UK based curtain pole and curtain track specialist. Our website is the UK`s largest online retailer of quality curtain poles and curtain tracks. We also manufacture bespoke curtains and soft furnishings. Our retail shop is based in the North East and offers the largest selection of top quality brand names such as Silent Gliss, Galleria, Alison Davies, Resina Design, Advent Designs, Byron and Byron, Lawson Johnston, Regency, Jones, Hallis Hudson, Rolls, Opus Studios, Speedy, Swish, Kestrel, Charles Rowley, Museum, Walcot House and many more. We also have a fantastic range of Tiebacks and trimmings to choose from. Visit our retail shop to see for yourself, a Huge display of curtain poles and curtain tracks. View Our Latest Collections Here. Browse by category, Manufacturer or if you are looking for a particular pole or track use our Search Feature. If you can`t find what you are looking for or need a little bit of advice please Contact us and one of our fully trained staff will be happy to help.
Contact info
100 Newbottle Street, DH4 4AJ, Houghton-le-Spring, United Kingdom
- 01915849002
- sales@justpoles.com
- www.justpoles.com
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Excellent Service
I cannot give anything other than 5 stars to this company. I went to Just Sew wanting a particular fabric for lounge curtains and a second fabric for cushions. I was informed that the earliest date they could make my order, if I went ahead, would be early Oct. (2 months away,) Abby was patient and knowledgeable when I was choosing fabric for a Roman blind and edging cord for my cushions.
Andrew was both professional and efficient when measuring for curtains and blind and looking for perfection when it came to hanging them.
The day following fitting I contacted Abby to pay the final amount and mentioned that there was possibly a minor problem with the Roman blind. My payment was refused and I was told it would not be taken until everything was perfect. Andrew collected the blind and returned 2 days later to refit it.
The work ethos of this company shows that they put the customer first, believe in being honest about when they can deliver,and place great importance on ensuring the quality of their work.
I have already decided to use them for another project and would recommend them without hesitation.
Amazing company
Great choice of poles. Great price.
I ordered 3 poles in various sizes and a certain brand.
A day or so later I received a phone call from the company explaining the ones I had ordered wouldn’t be in stock until the new year.
I was offered a different brand of poles (very similar but a couple of £ more) and without hesitation the lovely chap who rang me said they’d waiver the difference. I was so happy that a company actually took the time to inform me of the issues they had and were generous with helping me to fulfil my requirements. Even better still, the poles arrived the next day and I love them. Good quality and great customer service is getting a rarity these days.
Thank you.
New curtains
Initially overwhelmed with the choice of fabrics, Abby patiently guided me through all options and even allowed me to take fabrics home.
Andrew came to measure up and explained fitting options. Later, I was concerned that the window sill jutting out would affect the length
of the curtains and so Andrew kindly returned and explained that he had allowed for that. The curtains arrived earlier than expected and Andrew fitted them. Curtains are beautiful! Excellent service.
Not fulfililng order
Purchased a track and received confirmation. Then I received an email saying that they couldn't sell it for that price and I would either have to pay almost double or accept a refund.
This goes against their T's & C's and also consumer law but they know that I won't go to a small claims.
Not happy as it took me ages to choose that particular track and now I need to start again.
Purchase at own risk...
Great company!
Wonderful staff! Polite, professional and very quick to respond. Excellent service. The order was perfectly packaged and delivered overnight. You don’t often come across this sort of customer service, and it’s very much appreciated.
I have used just sew several times now
I have used just sew several times now. Great independent company. Really helpful
They have so many fabrics, wallpapers to choose from. Even my sister and her daughter come up from Manchester to use them. I wouldn’t go anywhere else
This is the third time that we have…
This is the third time that we have ordered either blinds or curtains from Just Sew Interiors and once again we are thrilled with the quality, finish and service; from entering the shop to enquire and select fabrics - the range is vast- to measuring up, making up and fitting the service and quality is excellent
Would highly recommend Just Sew Interiors
Range of big choices
Range of big choices, very friendly staff, job early delivered,
Would thoroughly recommend
Abby was very knowledgeable and we were allowed to bring samples of fabric home with us for a week which helped us to decide which colour theme worked well. The fitter was very punctual and professional. A very nice man who did a fabulous job. We are extremely happy with the work provided.
Slow
Very slow. Ordered a bracket on a Tuesday AM. By the weekend still hasn't been dispatched. Ordered another part by a competitor on same day and arrived on the Thursday.

Reply from JUSTPOLES- Curtain poles and Curtain Tracks
5* Service Every Time
I have used this company several times to purchase curtains and curtain poles and have always been impressed by the quality of their products, their attention to detail and dedication to providing a personal service. I have just bought a single and quite exquisite curtain tie back and have again experienced a 5* service. Thank you so much!!!!
Great after sales support.
I purchased two sets of curtain poles in black nickel. After a few months the poles became scratched and corroded from the curtain eyelets, which was unexpected. On contacting Andrew at just poles he was very helpful and arranged replacements even though they were beyond the warranty timeframe. Be sure that just poles have good after sales support as well as offering a diverse range of products.
Perfect curtains and pole installation from JustPoles.
Excellent service from start to finish. Abby showed us a huge range of fabrics and we found the perfect choice. Andrew measured the required curtain drop, advised on the width of the curtains and pole, installed the pole and hung the curtains too. We would definitely recommend JustPoles.
Friendly and professional
Andrew is a true professional. Answered all my questions with me in mind. Took great care, hanging and finishing velvet curtains. They look great, exactly as I had imagined. If I need any curtains in the future, I will certainly return to JUST SEW.
ordered 3 poles only to receive an…
ordered 3 poles only to receive an email 3 days later telling me they are out of stock and might be back in in a couple of weeks.
EDIT: to be fair to the company, there was a typo in their email which led me to believe the poles would not be in stock for some time. i was phoned by the shop and we had a polite discussion about this. they promptly issued a refund and hence this edited review. the takeaway is, they do try to do the right thing...
Great product
Does what it says on the can. Brilliant product for sticky curtains that were driving me mad. Well packaged and delivered so quickly

Reply from JUSTPOLES- Curtain poles and Curtain Tracks
My order arrived as promised
My order arrived as promised.
Very well packaged.
Very competitive pricing.
Good quality product.
Arc 25mm Passing Curtain Rings.

Reply from JUSTPOLES- Curtain poles and Curtain Tracks
Quality service
From browsing to choosing the fabric and having the curtains made up I was impressed by the help and support offered by Abby who was very professional on every occasion. My windows were measured timely by Andrew who offered great advice in each room. I am delighted with the finished product and fully intend to return for curtains and blinds throughout my house. Thankyou!

Reply from JUSTPOLES- Curtain poles and Curtain Tracks
Fabulous service
Fabulous service, our curtains and blinds look stunning. Thank you again!

Reply from JUSTPOLES- Curtain poles and Curtain Tracks
Really quick delivery and with…
Really quick delivery and with reputable delivery company, not one that dumps your parcels and runs.
Product was exactly what I wanted and price was reasonable too.
Very happy.
Thank you

Reply from JUSTPOLES- Curtain poles and Curtain Tracks
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