JUSTPOLES- Curtain poles and Curtain Tracks Reviews 

435
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I cannot give anything other than 5 stars to this company. I went to Just Sew wanting a particular fabric for lounge curtains and a second fabric for cushions. I was informed that the earliest dat... See more

Rated 5 out of 5 stars

Great choice of poles. Great price. I ordered 3 poles in various sizes and a certain brand. A day or so later I received a phone call from the company explaining the ones I had ordered wouldn’t... See more

Rated 5 out of 5 stars

Initially overwhelmed with the choice of fabrics, Abby patiently guided me through all options and even allowed me to take fabrics home. Andrew came to measure up and explained fitting options. La... See more

Rated 1 out of 5 stars

Bought a regular pole and bay pole. Regular pole was fine, bay pole did not function as described. Just Poles wouldn’t accept a return and persisted to email why it was our fault it didn’t work to jus... See more

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Company details

  1. Interior Designer

Written by the company

Just Poles are a UK based curtain pole and curtain track specialist. Our website is the UK`s largest online retailer of quality curtain poles and curtain tracks. We also manufacture bespoke curtains and soft furnishings. Our retail shop is based in the North East and offers the largest selection of top quality brand names such as Silent Gliss, Galleria, Alison Davies, Resina Design, Advent Designs, Byron and Byron, Lawson Johnston, Regency, Jones, Hallis Hudson, Rolls, Opus Studios, Speedy, Swish, Kestrel, Charles Rowley, Museum, Walcot House and many more. We also have a fantastic range of Tiebacks and trimmings to choose from. Visit our retail shop to see for yourself, a Huge display of curtain poles and curtain tracks. View Our Latest Collections Here. Browse by category, Manufacturer or if you are looking for a particular pole or track use our Search Feature. If you can`t find what you are looking for or need a little bit of advice please Contact us and one of our fully trained staff will be happy to help.


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4.4

Excellent

TrustScore 4.5 out of 5

435 reviews

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4.4

All reviews

(435)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I cannot give anything other than 5 stars to this company. I went to Just Sew wanting a particular fabric for lounge curtains and a second fabric for cushions. I was informed that the earliest date they could make my order, if I went ahead, would be early Oct. (2 months away,) Abby was patient and knowledgeable when I was choosing fabric for a Roman blind and edging cord for my cushions.
Andrew was both professional and efficient when measuring for curtains and blind and looking for perfection when it came to hanging them.
The day following fitting I contacted Abby to pay the final amount and mentioned that there was possibly a minor problem with the Roman blind. My payment was refused and I was told it would not be taken until everything was perfect. Andrew collected the blind and returned 2 days later to refit it.
The work ethos of this company shows that they put the customer first, believe in being honest about when they can deliver,and place great importance on ensuring the quality of their work.
I have already decided to use them for another project and would recommend them without hesitation.

October 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing company

Great choice of poles. Great price.
I ordered 3 poles in various sizes and a certain brand.
A day or so later I received a phone call from the company explaining the ones I had ordered wouldn’t be in stock until the new year.
I was offered a different brand of poles (very similar but a couple of £ more) and without hesitation the lovely chap who rang me said they’d waiver the difference. I was so happy that a company actually took the time to inform me of the issues they had and were generous with helping me to fulfil my requirements. Even better still, the poles arrived the next day and I love them. Good quality and great customer service is getting a rarity these days.
Thank you.

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

New curtains

Initially overwhelmed with the choice of fabrics, Abby patiently guided me through all options and even allowed me to take fabrics home.
Andrew came to measure up and explained fitting options. Later, I was concerned that the window sill jutting out would affect the length
of the curtains and so Andrew kindly returned and explained that he had allowed for that. The curtains arrived earlier than expected and Andrew fitted them. Curtains are beautiful! Excellent service.

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

Not fulfililng order

Purchased a track and received confirmation. Then I received an email saying that they couldn't sell it for that price and I would either have to pay almost double or accept a refund.
This goes against their T's & C's and also consumer law but they know that I won't go to a small claims.
Not happy as it took me ages to choose that particular track and now I need to start again.
Purchase at own risk...

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great company!

Wonderful staff! Polite, professional and very quick to respond. Excellent service. The order was perfectly packaged and delivered overnight. You don’t often come across this sort of customer service, and it’s very much appreciated.

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I have used just sew several times now

I have used just sew several times now. Great independent company. Really helpful
They have so many fabrics, wallpapers to choose from. Even my sister and her daughter come up from Manchester to use them. I wouldn’t go anywhere else

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

This is the third time that we have…

This is the third time that we have ordered either blinds or curtains from Just Sew Interiors and once again we are thrilled with the quality, finish and service; from entering the shop to enquire and select fabrics - the range is vast- to measuring up, making up and fitting the service and quality is excellent
Would highly recommend Just Sew Interiors

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend

Abby was very knowledgeable and we were allowed to bring samples of fabric home with us for a week which helped us to decide which colour theme worked well. The fitter was very punctual and professional. A very nice man who did a fabulous job. We are extremely happy with the work provided.

April 14, 2026
Unprompted review
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Rated 2 out of 5 stars

Slow

Very slow. Ordered a bracket on a Tuesday AM. By the weekend still hasn't been dispatched. Ordered another part by a competitor on same day and arrived on the Thursday.

February 28, 2026
Unprompted review
JUSTPOLES- Curtain poles and Curtain Tracks logo

Reply from JUSTPOLES- Curtain poles and Curtain Tracks

Hello Luke
The part you order is a part that has a lead time of 5-7 working days, when you contacted us on Friday this was the 3rd working da, and we did say that the part would leave as soon as possible. Leaving a review that the goods have not been delivered before the lead time is not a true reflection of the order. The goods did leave us on the 7th working day, and were delivered by Evri. The postage you also paid was for a standard delivery, this is not an express.
Sorry you feel the delivery was slow but this was due to production and shipping lead time as stated on the website when ordering.
Many thanks
Sales Dept.

Rated 5 out of 5 stars

5* Service Every Time

I have used this company several times to purchase curtains and curtain poles and have always been impressed by the quality of their products, their attention to detail and dedication to providing a personal service. I have just bought a single and quite exquisite curtain tie back and have again experienced a 5* service. Thank you so much!!!!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great after sales support.

I purchased two sets of curtain poles in black nickel. After a few months the poles became scratched and corroded from the curtain eyelets, which was unexpected. On contacting Andrew at just poles he was very helpful and arranged replacements even though they were beyond the warranty timeframe. Be sure that just poles have good after sales support as well as offering a diverse range of products.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect curtains and pole installation from JustPoles.

Excellent service from start to finish. Abby showed us a huge range of fabrics and we found the perfect choice. Andrew measured the required curtain drop, advised on the width of the curtains and pole, installed the pole and hung the curtains too. We would definitely recommend JustPoles.

February 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Friendly and professional

Andrew is a true professional. Answered all my questions with me in mind. Took great care, hanging and finishing velvet curtains. They look great, exactly as I had imagined. If I need any curtains in the future, I will certainly return to JUST SEW.

October 2, 2024
Unprompted review
Rated 4 out of 5 stars

ordered 3 poles only to receive an…

ordered 3 poles only to receive an email 3 days later telling me they are out of stock and might be back in in a couple of weeks.

EDIT: to be fair to the company, there was a typo in their email which led me to believe the poles would not be in stock for some time. i was phoned by the shop and we had a polite discussion about this. they promptly issued a refund and hence this edited review. the takeaway is, they do try to do the right thing...

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Does what it says on the can. Brilliant product for sticky curtains that were driving me mad. Well packaged and delivered so quickly

November 12, 2023
Unprompted review
JUSTPOLES- Curtain poles and Curtain Tracks logo

Reply from JUSTPOLES- Curtain poles and Curtain Tracks

Hello Mrs Beddoes, use the product every 4-6 months and it will keep the rails smooth for years to come.
Thanks
JustPoles Sales taem

Rated 5 out of 5 stars

My order arrived as promised

My order arrived as promised.
Very well packaged.
Very competitive pricing.
Good quality product.
Arc 25mm Passing Curtain Rings.

October 6, 2023
Unprompted review
JUSTPOLES- Curtain poles and Curtain Tracks logo

Reply from JUSTPOLES- Curtain poles and Curtain Tracks

Hello Paul, thanks for the review, we do try to ensure goods are delivered quickly, but more importantley safe, it looks like we have met our goals. Enjoy the products
Thanks
JustPoles Team

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Rated 5 out of 5 stars

Quality service

From browsing to choosing the fabric and having the curtains made up I was impressed by the help and support offered by Abby who was very professional on every occasion. My windows were measured timely by Andrew who offered great advice in each room. I am delighted with the finished product and fully intend to return for curtains and blinds throughout my house. Thankyou!

August 21, 2023
Unprompted review
JUSTPOLES- Curtain poles and Curtain Tracks logo

Reply from JUSTPOLES- Curtain poles and Curtain Tracks

Hello Katherine, thanks you for the review, we try our best to help customers, and give good positive advice.
Thanks
JustPoles Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service, our curtains and blinds look stunning. Thank you again!

September 20, 2023
Unprompted review
JUSTPOLES- Curtain poles and Curtain Tracks logo

Reply from JUSTPOLES- Curtain poles and Curtain Tracks

Thank you for the review Alison. The curtains and Blinds are so fitting to the style of your house, traditional colours and a slightly modern design.
We are pleased that your happy with everything
Best Regards
Andrew

Rated 5 out of 5 stars

Really quick delivery and with…

Really quick delivery and with reputable delivery company, not one that dumps your parcels and runs.
Product was exactly what I wanted and price was reasonable too.
Very happy.
Thank you

September 8, 2023
Unprompted review
JUSTPOLES- Curtain poles and Curtain Tracks logo

Reply from JUSTPOLES- Curtain poles and Curtain Tracks

Hello Margaret, thank you for the review, and the positive comments about your order.
Thank you for choosing Justpoles.com.

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