K2 Base Camp Reviews 

357
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptionally fast delivery, the wide selection of outdoor equipment, and the very competitive prices offered across their entire catalog. Consumers deeply appreciate the helpful staff members who provide clear communication, regular shipping updates, and polite support during every single online purchase. Though some reviewers experienced unexpected delays with postal delivery or found that specific items did not fully match their quality expectations, these were occasional occurrences. A few people also mentioned that certain replacement choices presented during repairs were a lesser option when trying to fix broken gear.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping and very... See more

Product

Reviewers highlight positive aspects of product quality and fair pricing, noting that items arrive promptly... See more

Service

People report positive experiences with service, highlighting very prompt delivery and regular updates on... See more

Price

Users describe positive interactions with price, consistently highlighting fair costs, great bargains, and... See more

Customer service

Clients share positive opinions on customer service, highlighting polite, knowledgeable, and efficient staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great support over the phone to work out effective postal choice to meet a deadline. Rab Expedition Kit Bag II 120 litre duffle bag dispatched rapidly, lots of updates and tracking info - ordered Frid... See more

Rated 5 out of 5 stars

Scored a bargain, and free shipping that didn't take forever to arrive. The site has good info about climbing shoe specifications and sizing, and an option for one free return if things don't work out... See more

Rated 5 out of 5 stars

Hi, I found exactly what I wanted through K2 base camp and a good price. I ordered it and their communication was amazing in relation to delivery. Delivered quickly quickly and it’s exactly what I was... See more

Rated 5 out of 5 stars

It's solved all my lanyard connection problems. I am a scaffolder and my scaffers hammer is very unique and perfect but it has no where to attach a lanyard. Your product enables me to make my own con... See more


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 55601943823

  1. Outdoor Clothing and Equipment Shop

Written by the company

Get great prices on the best quality range of hiking gear, camping gear & climbing gear at K2. Shop online for trusted outdoor gear brands today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(357)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Good product, good service

A good product, a fair price, prompt delivery, secure packaging and very complete notifications. Five progress emails were reassuring but probably a couple more than necessary.
A great Australian business to deal with.

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing and speedy delivery

Amazing and speedy delivery, really good customer support, I previously got a dry rope for half price, which is amazing by the way, and now the shoes, which fit perfectly..

October 15, 2026
Unprompted review
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Rated 5 out of 5 stars

K2 Base Camp the PEAK 😉in customer service!

For an online order the K2 Base Camp team have provided the best customer service. They reached out from the onset, were helpful when I made an error, gave me options when one item wasn't in stock, were informative about parcel delivery and checked after it had arrived. Polite and communicative through the whole process. I already thought highly of them after visiting their store for the first time recently, they were so helpful and informative!

October 12, 2026
Unprompted review
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Rated 5 out of 5 stars

It's solved all my lanyard connection…

It's solved all my lanyard connection problems. I am a scaffolder and my scaffers hammer is very unique and perfect but it has no where to attach a lanyard. Your product enables me to make my own connection point where I want/need. Thank you and kind regards,
Brendan hughes

August 26, 2026
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