KAST Reviews 

294
•
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

The absolute most wonderful crypto card company Seriously, amazing service, fast, quick, good rates, friendly. Organizing events all around the world for loyal customers. Everywhere I travel for wor... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible experience! I've been waiting for over 30 days for Kast to resolve my issue. Contacted them multiple times, but still no solution, no proper replies, and no updates. Everything was... See more

Rated 5 out of 5 stars

Sepa Transfers - Outsandingly fast, the tax could be lower than 2€ but it's great, and the services the provide are excelent. I recommend.

Company replied

Rated 1 out of 5 stars

Scammed with points system which are worthless even though it shows that you have thousands of dollars ,super expensive crypto card with loads of shills

Company replied

Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Cryptocurrency Service
  5. Financial Institution
  6. Money Transfer Service
  7. Payment Service

About KAST

Written by the company

Money Without Borders

KAST is a stablecoin-powered financial platform built for people who live, work, travel, and earn across borders.

Store, earn, move, and spend supported stablecoins from one account. Access global account features, move money across borders, and use your KAST Card for everyday spending where available.

Built for People Who Move

Whether you're spending at home, traveling abroad, getting paid, or moving money across borders, KAST is designed to help your money move with you.

Available products, cards, payment methods, fees, limits, and other features may vary depending on your location, account eligibility, verification status, and applicable requirements.

Get KAST

KAST FAQs

Choose the Membership That Fits You

Explore KAST membership options and choose the tier that fits how you use KAST. Membership benefits may include different rewards, card options, and additional benefits depending on your tier.

Explore KAST Memberships

KAST for Business

KAST is also built for businesses. KAST Business helps eligible companies manage business funds, pay employees, contractors, and vendors, issue cards to team members, and track company spending in one place.

Built for startups, global teams, and digital-first businesses, KAST Business helps companies manage financial operations across borders while keeping business activity organized and visible.

Explore KAST Business

Need Help?

KAST Concierge is available 24/7 to help with questions about your account, verification, cards, deposits, withdrawals, transfers, and more.

Contact KAST Concierge

KAST is a financial technology company, not a bank. Virtual accounts, payment cards, custody, and on/off-ramp services are provided by licensed partners. Service availability varies by jurisdiction, eligibility, and applicable requirements.


Contact info

You should know

2.9

Average

TrustScore 3 out of 5

294 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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2.9

All reviews

(294)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recomend Kast to all my friends.

I recomend Kast to all my friends.
Thanks so much

November 11, 2026
KAST logo

Reply from KAST

Hi Tiago,

Thank you so much for your kind words and for recommending KAST to your friends. We truly appreciate your support and hope you’ll continue discovering more of what KAST has to offer.

If there’s ever anything we can help with in the future, please don't hesitate to reach out via in-app chat in Profile → Help.

The KAST Team

Rated 5 out of 5 stars

Sepa Transfers

Sepa Transfers - Outsandingly fast, the tax could be lower than 2€ but it's great, and the services the provide are excelent. I recommend.

November 11, 2026
KAST logo

Reply from KAST

Hi Nelson,

Thank you for your positive feedback. We’re happy to hear that you’ve had a great experience with the SEPA transfers feature and that you’re enjoying KAST’s services. We also hear your feedback regarding the fees and would share it with the relevant team.

We hope you’ll continue using KAST and exploring the other services available in the app.

If there’s ever anything we can help with, please reach out via in-app chat in Profile → Help.

The KAST Team

Rated 1 out of 5 stars

Disaster

Disaster. From beginning till end. Im happy I managed to spend my money and let it empty.

November 11, 2026
Unprompted review
KAST logo

Reply from KAST

Hi there,

We are really sorry to hear that your experience with KAST didn’t live up to your expectations.

We’re always looking for ways to improve and make KAST better for our users. If you are willing to share your product feedback and ideas for improvements with our team, we'd love to hear them. Do reach out to us directly through the in-app chat under Profile → Help.

We hope you’ll come back in the future and have a much better experience with KAST.

The KAST Team

Rated 5 out of 5 stars

easy to use

easy to use, quick and readable

November 10, 2026
KAST logo

Reply from KAST

Hi Gunther,

Thank you for your kind feedback. We’re pleased to hear that you find KAST easy to use, quick, and clear. We hope you’ll continue enjoying KAST and exploring more of what’s available in the app.

If there’s ever anything we can help with, please reach out via in-app chat in Profile → Help.

The KAST Team⁠

Rated 5 out of 5 stars

Awesome

This is a best app to pay your bills in USDT.

November 11, 2026
KAST logo

Reply from KAST

Hi Muhammad Faheem,

Thank you for your kind words. We’re glad to hear that KAST has been useful for paying your bills in USDT. We hope you’ll continue exploring how KAST can support your everyday needs.

If there’s ever anything we can help with, please reach out via in-app chat in Profile → Help.

The KAST Team

Rated 5 out of 5 stars

Excellent.

Excellent.

November 10, 2026
KAST logo

Reply from KAST

Hi Norbert,

Thank you for your positive feedback. We really appreciate your support for KAST, and hope you’ll enjoy discovering more of what’s available in the app.

If there’s ever anything we can help with, please reach out via in-app chat in Profile → Help.

The KAST Team

Rated 5 out of 5 stars

Great good 👌

Great good 👌

November 10, 2026
KAST logo

Reply from KAST

Hi Chadwin,

Thanks for the positive review. We’re pleased to hear you’re having a great experience with KAST. Feel free to explore the app and discover other ways KAST may be useful to you.

If there’s ever anything we can help with, please reach out via in-app chat in Profile → Help.

The KAST Team

Rated 5 out of 5 stars

Very good and easy to use

November 10, 2026
KAST logo

Reply from KAST

Hi there,

Thank you for the lovely feedback. We’re pleased to hear that you find KAST easy to use. We do hope that you’ll enjoy exploring more of the services available in the app.

If there’s ever anything we can help with, please reach out via in-app chat in Profile → Help.

The KAST Team

Rated 1 out of 5 stars

One year of using KAST – disappointing rewards, excessive fees and lost trust

One year of using KAST – disappointing rewards, excessive fees and lost trust

⭐ 1/5

I have been a KAST customer since 2025 and I am still an active customer today. I gave this company a genuine chance and used its card frequently throughout 2025, expecting the advertised points and rewards programme to provide something worthwhile in return.

Unfortunately, my experience has been deeply disappointing.

The biggest issue is the KAST Points programme. After regularly using the card and collecting points, my account now shows 3,681.70 KAST Points with an estimated value of approximately $294.53. However, this is not money I can actually withdraw or spend.

Instead of offering a clear and straightforward way to redeem these points, KAST has repeatedly announced changes and new plans. The latest proposal involves converting points into so-called KPUs linked to a complicated structure involving company stock options and a special purpose vehicle.

Customers are explicitly told that there is no guaranteed payout, redemption or liquidity event. In other words, after all this time, I still have no clear idea whether my accumulated points will ever provide any meaningful financial benefit.

The constant announcements and lengthy explanations only add to the frustration. I would much rather receive a modest amount of real, usable cashback than see hundreds of dollars in theoretical rewards that I cannot access.

Another major problem is the fee structure. When using the card for small everyday purchases in euros, KAST charges an additional $0.10 for qualifying transactions below the small-purchase threshold. This makes buying something as simple as a coffee or a soft drink unnecessarily expensive. Additional foreign-exchange fees can make the overall experience even less attractive.

For a payment card that is supposed to be convenient for everyday use, this is extremely disappointing.

My trust in KAST has declined significantly. The company communicates frequently about future benefits, new programmes and exciting developments, but my personal experience has been that the actual value delivered falls far short of the expectations created.

I am still a customer and intend to keep the account available for occasional use. However, I no longer see a compelling reason to use KAST regularly, and I would not feel comfortable keeping substantial funds with this provider.

After giving KAST a fair chance for more than a year, my conclusion is simple: too many promises, too many complicated announcements, too many fees and far too little tangible value for the customer.

One star. Very disappointing.

November 4, 2026
Unprompted review
KAST logo

Reply from KAST

Hi there,

Thank you for sharing such detailed feedback after more than a year with KAST.

We understand the frustration around the Points transition. As explained in our FAQ, KAST has decided not to pursue a token generation event because token-launch outcomes can be highly variable, while short-term trading does not consistently create lasting value for the wider community. We believe this approach provides a stronger foundation for recognising early loyalty and building KAST for the long term.

We’ve also noted your feedback on small-purchase and foreign-exchange fees. We genuinely appreciate you giving KAST a fair chance, sharing such candid feedback and keeping your account available.

If you have account-specific questions, please contact us via in-app support (Profile → Help). We hope to make KAST more worthwhile for you over time.

The KAST Team

Rated 1 out of 5 stars

Scammed with points system which are…

Scammed with points system which are worthless even though it shows that you have thousands of dollars ,super expensive crypto card with loads of shills

November 2, 2026
Unprompted review
KAST logo

Reply from KAST

Hi there,

Thank you for sharing your feedback with us.

We understand the frustration around the Points transition. As explained in our FAQ, KAST has decided not to pursue a token generation event because token-launch outcomes can be highly variable, while short-term trading does not consistently create lasting value for the wider community. We believe this approach provides a stronger foundation for recognising early loyalty and building KAST for the long term.

Thank you for being an early user of KAST. We hope to make KAST more worthwhile for you over time.

The KAST Team

Rated 1 out of 5 stars

I'm absolutely fed up

I'm absolutely fed up. Around 2,000 USDS of my own money is still locked away and KAST has done nothing meaningful to sort it out. I've chased answers, contacted Lead Bank and got nowhere. I don't want excuses or empty promises. I want my money back. Simple as that.
I still choose CVE CAPITAL CORP any time. It's the only service without payment issue.

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience with KAST.

I transferred €3,500 from my Wise account to KAST, but although the transfer was received, the funds were not credited to my account. I have spent several days trying to resolve the situation, providing every document and explanation requested by their team.

I submitted Source of Funds documentation, employment documentation and an explanation regarding the purpose of the deposit. I fully cooperated with every request. However, my €3,500 remained inaccessible, with no clear explanation of what was still pending or when the situation would actually be resolved.

What makes this even more concerning is that this was not the first time I experienced a similar issue with KAST. In the past, I also had another transfer/value delayed and subjected to additional review before I could access my funds.

The communication throughout this process has been extremely frustrating. Despite repeatedly explaining the urgency of the situation, I mostly received generic responses stating that my case was “under review” and that I would be contacted when there was an update.

My money was neither credited to my KAST account nor returned to the original Wise account, while I continued waiting without a concrete resolution or timeframe.

I have provided everything requested and followed all instructions. At this stage, I have requested that my account be closed and that the full €3,500 be returned to the original account from which the transfer was sent.

I hope the situation is resolved quickly, but based on my personal experience, I cannot recommend the service to anyone who may need reliable and timely access to their own funds.

This review reflects my personal experience with KAST and the handling of my deposits and support requests.

October 29, 2026
Unprompted review
KAST logo

Reply from KAST

Hi Rui,

We’re sorry for the frustration caused by your experience with the deposit. We understand how difficult it is to wait for clarity when funds are involved.

There are some cases when we may need additional information before a deposit can be completed, which can affect when it is credited. You can read more about this process here: https://concierge.kast.xyz/hc/en-us/articles/16404928561039-Why-Is-KAST-Asking-Me-for-Additional-Documents

We value your feedback and want your experience with KAST to be as clear, straightforward, and supportive as possible. Your comments are well noted, and we welcome all feedback that helps us improve.

If you need any further assistance, please don't hesitate to contact us privately through the KAST app via Profile → Help.

The KAST Team

Rated 5 out of 5 stars
KAST logo

Reply from KAST

Hi,

Thanks for sharing this! We’re glad you found the onboarding and setup easy.

If there's anything we can help with, please reach out through the in-app chat.

The KAST Team

Rated 4 out of 5 stars

The Perfect Wallet

Perfect Wallet
The cards are awesome

October 23, 2026
KAST logo

Reply from KAST

Hi,

Thanks for your review! We’re glad you’re enjoying the wallet and cards.

If you ever need assistance, our team is available via in-app chat.

The KAST Team

Rated 5 out of 5 stars

all great

all great, thanks

October 22, 2026
KAST logo

Reply from KAST

Hi,

Thanks for taking the time to leave a review! We’re glad to hear things are going well.

The KAST Team

Rated 5 out of 5 stars

Very good app

Very good app. High recomendation.

October 22, 2026
KAST logo

Reply from KAST

Hi,

We’re pleased to hear you’re enjoying the app.

If you ever need help, you can reach us through in-app chat.

The KAST Team

Rated 3 out of 5 stars

Other cards are better

October 22, 2026
KAST logo

Reply from KAST

Hi,

Thanks for sharing your feedback. We’re sorry KAST hasn’t met your expectations.

We’d appreciate hearing what we could improve. You can share more with our team via in-app chat.

The KAST Team

Rated 5 out of 5 stars

I Love KAST works very well

I Love KAST works very well

October 22, 2026
KAST logo

Reply from KAST

Hi,

We’re glad to hear KAST is working well for you.

If you ever need help, reach out through in-app chat.

The KAST Team

Rated 5 out of 5 stars

Fast and efficients

Fast and efficients

October 21, 2026
KAST logo

Reply from KAST

Hi,

Thanks for your review!

If you need any help, you can reach us through in-app chat.

The KAST Team

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