Streamotion Pty Ltd Reviews 133

A horrible streaming service, so glitchy. Games are interrupted at times when there's a scoring opportunity for your team or against them.

Just Kayo can ask you, "Do you want to Resume or Watch Live?"

Here's a tip, Kayo Sports, aka Streamotion.

"I HATE MY LIVE STREAM CONSTANTLY INTERUPTED BY DUMB QUESTIONS, WHILE I'M WATCHING IT LIVE"

For a company that has the monopoly of the market and charges exorbitant fees to their customers, the could at least provide comprehensive coverage. In regards to the afl “super Saturday”, it is anything but. Minimal coverage of each game. They have multiple channels linked to fox footy and foxtel coverage, why are you not able to provide decent and in depth coverage of each game pre and post game. Supporters don’t want to be whisked away to watch the next game, when they could cover the post game interviews, press conferences and analysis etc. Absolute rubbish, if you can’t be bothered, hand the rights back to free to air coverage so they can look after it.

On a side note, what kind of platform are they running. If you try to watch a live game of any sport, and fall behind the live stream, as soon as coverage has finished the stream ends and you are sent back to the Home Screen, mid game, and then have to wait until they have uploaded the replay. This usually takes 10min plus, and only then can you resume the stream. What a joke.

Absolute crap streaming service. Services that behave badly just because they have a monopoly should be fined for anti-competitive conduct. This service, the support staff, they suck and they couldn't care less. Worlds cheapest chatbot that can't actually do anything. Then get connected to a live agent and get ghosted. Somehow my 2FA fails with the wrong code. that they send me. garbage

Glitchy, expensive. User interface difficult to navigate. A poor quality product

Paying $46 a month for a frequently stuttering service just to find today that the replay of my teams match was stopped two thrids of the way through, with an unrelated game forming the last 30 minutes. What a joke.

Do not buy. Issues after doing upgrade pictures looks like sd absolute terrible. No tech support. Unable to watch

Kayo app behaviour when pausing live sport is completely unacceptable.

Instead of freezing the current frame like every other competent streaming platform, their app cuts to a black screen. This makes it impossible to see the game, players, or any on-field context while paused — which defeats the entire purpose of pausing live sport.

This is not a minor inconvenience. It is a fundamental failure in basic functionality.

How has this made it through development and into a paid product? Do their teams actually use the app the way customers do? Sports fans pause to analyse plays, check players, or simply step away briefly without losing visual context. Your current design ignores all of that.

To make matters worse, this comes while prices continue to increase, yet the app quality remains substandard compared to every other major streaming service.

Fix this. At a minimum:

- Pausing should retain the live frame on screen
- The black screen behaviour should be removed entirely
- Provide a timeline for when this will be corrected

Right now, the product does not meet basic expectations for a premium service.

Terrible Service Provider, app use to allow you to watch sports anywhere In Australia now it asks for your location and if your not in a major city you can't watch anything. Now you cant even watch on the website it keeps taking you to the app to open it which in turn means no viewing at all. What an expensive product that I can't even use. should be refunded for the amount of viewing I don't get to have.
time to look for another service provider.
not impressed Kayo Sports be better

This was a badly overpriced streaming TV channel which did a reasonable job, but during the last few days this site has become a terrible phantom which has become a Z grade garbage dump which has made it an absolute joke for users. Changing sports is now 10 times more inconvenient. Kayo have decided to make clients suffer unlike the site a couple of days ago. People pay an exorbitant$25-40 per month for this service and now kayo is punishing subscribers by turning the experience into a very unpleasant one. Did the executives tell their staff to make kayo the most expensive and unpleasant streaming experience in Australia? Please fix this chaotic mess because I'm sure I won't be the only person dumping my account until you treat users like human beings again.

Absolutely dismal quality for the ridiculous price, no accountability, and clearly no improvement or investment in tech upgrades to stop massive outages.

I am locked out of my account and denied access. I want to cancel y subscription but can't get into my account to cancel it

Worst streaming site in the world, constantly dropping out and refreshing, can't watch any sports as streaming is so bad , they are thieves and liars and absolute disgrace and pure thieves, never pay this company, their absolutely pathetic

Absolutely dismal service and quality. They double charge and tell you too bad. The streaming quality is disgustingly poor. Definitely use another service if you can, i would never recommend.

Kayo sucks, Don't bother waisting your time sitting watching there pretty green circle going round and round, they'll tell you everything else is the problem but there shit platform every other streaming site works great then you click on Kayo and sit waiting for an error to appear.

The company is corrupt to the core. The service constantly doesn't work and when it does it would either discount you or prompt you to login again or even change the program to another program whilst you are watching, a complete joke.

I cancelled my subscription twice, first time they begged to come back and offerred another month for $1 dollar so I decided to give them another go, but still the same problems and cancelled it again.

But they decided they didn't get enough money out of me and changed me for another full month after the cancellation.

They have no competition and government do nothing even after complaint after complaint.

Just spent half an hour trying to sign in to Kayo with out success. Very hard to cancel your subscription. Picture stalls while watching sport, very frustrating!
Don't start with Kayo.

So - like many - I am having a poor (less than poor) experience with Kayo Sports.

The person who was thrown in to provide assistance I believe actually wanted to help - but they are hamstrung by working the most expensive streaming service with the worst review rating and ability to sort problems out

Kayo seems to not care. They ignore criticism because people still pay. People still pay because Kayo has a niche service and so feel that they are not accountable for the poor product they provide

It has become a vicious circle in that Kayo feels they do not need to care because not enough people walk away

The consumer wants this service and probably would pay - if Kayo provided a quality service. Unfortunately right now they don't care because they feel they don't need to care

Nick

The worst streaming apps in the world by far. Kayo and binge both continuously fail lock up and go into forever buffering while all other services on the same device with the same connection just work. No support and no response to complaints.

Kayo sports/stream motion is a very buggy platform especially trying to chromecast from iphone.
Would not recommend.

Used Kayo on friday, no problems.
But, on saturday after entering password into login page, Kayo webpage refuses to load ... Have tried everything ,but just keep getting the Kayo black screen of death ..
Days later..
Multiple chats later..
Many emails later..
It's now Wednesday and still getting Kayo black screen of death..