Kcal Reviews 

59
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and fresh taste of the food, noting that every meal is surprisingly delicious, healthy, and completely avoids feeling repetitive. Consumers note that the meal plans make sticking to a structured diet much easier while successfully reaching their weight goals without any cooking stress. Some reviewers were happy with the helpful customer support team, mentioning that staff members are consistently responsive and genuinely attentive to all special requests. People also appreciate the convenient app, clean packaging, and the well-organized variety of healthy meal options.

What people talk about most

Product

Consumers find product to be remarkably satisfying, highlighting the great food variety and taste. Reviewers... See more

Quality

Clients share positive opinions on quality, highlighting superb standards and fresh, delicious meals.... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing widespread satisfaction and appreciation... See more

Service

People report positive experiences with service, noting that everything is possible and expressing high... See more

Staff

Customers had positive experiences with staff, praising the team for providing detailed explanations and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve tried a few meal plan companies before and Kcal is on another level. The food tastes fresh and high quality, not like the usual mass-produced diet stuff. It’s a bit more expensive than other b... See more

Company replied

Rated 5 out of 5 stars

Finished one month with Kcal and it’s been a really positive experience.   The food has good variety and doesn’t feel repetitive. Portions are balanced, packaging is clean, and the app makes eve... See more

Company replied

Rated 5 out of 5 stars

Thanks so much Kcal! Honestly, it’s been great having meals ready without the whole cooking headache. The food actually tastes good and the team’s been super helpful whenever I’ve had questions. R... See more

Company replied


Company details

  1. Health Food Restaurant

Written by the company

Founded in 2010, Kcal has paved the way for healthy eating in the UAE. We have built a destination for simple, accessible, healthy food because we believe the choices we make about what we eat and how it’s prepared should be available to everyone. Our goal is to leave a lasting impression on the community, leaving it better than we found it. That’s why we cook from scratch, we never use preservatives or additives and make sure that everything we do focuses on you. We’re creating the future of food.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(59)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality

Healthy food, helps with my diet. Quality is superb..Highly recommended.

October 22, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Sherwin! 💚

~ Team Kcal Meal Plans

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Rated 5 out of 5 stars

Well organized

Well organized, great food variety and taste. Excellent customer support
Well done.

June 1, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Ronny! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Great people

Great people. Great good

October 6, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Good and healthy App

I really liked the meal plan it is so convinient and easy to choose.The food is really good and healthy at the same time.I will highly reccomend it

September 27, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Furqan! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Helpful customer service

Hannah was very helpful with helping me change my plan and was patient enough when it took me some time to reply

September 22, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your lovely review! 💚 We’re delighted to hear that Hannah was able to help you with changing your plan and made the process easy and comfortable for you. We’ll be sure to pass your kind words on to her!

We really appreciate you taking the time to share your experience.

- Team Kcal Meal Plans

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Rated 5 out of 5 stars

Best team

Best team best detailed explanation and best support. I have not heard "no this can't be done". Everything is possible and I like the positive attitude thank you

September 22, 2026
Unprompted review
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Reply from Kcal

Thank you so much for your lovely feedback! 💚 We’re thrilled to hear you’ve had such a positive experience with our team.

We always aim to find solutions and make sure our customers feel supported. 😊

Thank you for choosing Kcal Meal Plans!

Rated 5 out of 5 stars

Quick support service

Quick support service, great food, on time delivery

September 21, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you for your review and for the 5 star rating!

~ Team Kcal Restaurants

Rated 5 out of 5 stars

Fresh & Tasty

Fresh & Tasty
Really love this service 🤝

September 3, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Misha! 💚

~ Team Kcal Meal Plans

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Rated 5 out of 5 stars

Outstanding Food, Exceptional Service, and a Seamless Experience

I had an excellent experience with kcal throughout the entire month of my meal plan. The quality and variety of the food were truly outstanding, and every meal was not only healthy but also surprisingly delicious. The app was very user-friendly and made managing my plan simple and convenient. Additionally, on the few occasions when I had special requests, such as changing my delivery address, the customer service team was extremely helpful, responsive, and genuinely kind. Overall, kcal exceeded my expectations, and I would highly recommend it to anyone looking for a healthy, convenient, and enjoyable meal plan service.

July 29, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for this thoughtful review! 🙌 We're thrilled to hear the food, app, and our team all lived up to (and exceeded!) your expectations this month. Your kind words about our customer service team mean a lot we'll be sure to pass this along to them. Thanks for choosing Kcal, and we can't wait to keep delivering great meals your way!

- Team Kcal Meal Plans

Rated 5 out of 5 stars

I am happy to have Kcal by my side

I am happy to have Kcal by my side. It is a great way have your meals sorted that too in a very healthy manner.

August 22, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Shalmoli! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Good quantity with perfect quality

Good quantity with perfect quality
The service is excellent
The package is excellent
Really everything is great

August 7, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your kind review Youhanna! We’re thrilled you enjoyed the quality, quantity, service, and packaging. We truly appreciate your support! 😊

Team Kcal Meal Plans

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Rated 5 out of 5 stars

Very responsive

Very responsive, and fast problem solving. Very satisfied with the customer service

July 31, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Elham! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, great food, would 100% recommend

July 31, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Anki! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Excellent food plan that is easy to follow

I’ve been following Kcal’s meal plan for 3 weeks now and have had a very positive experience so far. The food is genuinely varied, well prepared and properly organised, so it doesn’t feel like I’m eating the same “diet food” every day.

I occasionally feel hungry just before the next meal, which I feel is completely normal, but otherwise I have good energy levels, sleep very well and never feel weak. Combined with regular walking, I’ve already seen encouraging progress.

The biggest benefit for me is that Kcal removes the planning, calorie counting and portion guesswork while still providing enjoyable meals. It makes sticking to a structured diet much easier. Very happy with the service so far.

July 30, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your thoughtful review Poul!

We're delighted to hear you're enjoying the variety, convenience, and results. It's great to know our meal plan is making healthy eating easier and more sustainable for you. Keep up the fantastic work, and we're excited to continue supporting your journey!

- Team Kcal Meal Plans 💚

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Rated 5 out of 5 stars

Good tasting food that feels clean &…

Good tasting food that feels clean & helped me reach my weight goals as well. Great customer service.

July 22, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Nader! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Amazing food and service

Amazing food and excellent customer support. I can easily message them on WhatsApp and always receive a quick, accurate response. That’s one of the main reasons I decided to renew my meal plan.

— Maryana

July 15, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Maryana! 💚

~ Team Kcal Meal Plans

Rated 5 out of 5 stars

Perfect Timing!

Perfect Timing, Good taste and great meal options!

June 12, 2026
Unprompted review
Kcal logo

Reply from Kcal

Thank you so much for your review and 5-star rating Khabbab! 💚

~ Team Kcal Meal Plans

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