Kenwood WorldReviews 

5,865
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 807 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality and the wide selection of tools available, often noting the durability and long-lasting nature of the items. Many find the user experience to be straightforward and efficient, making tasks like grating, slicing, and chopping easy. Reviewers frequently praise the prompt delivery and the overall excellent service received. However, some customers also noted issues with delivery, including damaged packaging or items not arriving as expected. A few other people also felt that some products were difficult to use without clearer instructions or experienced problems with faulty or used items being sent.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight with their purchases, such as... See more

Quality

Users describe positive interactions with quality, often highlighting the sturdiness and durability of... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers reporting swift and prompt... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting easy ordering processes and... See more

User experience

Consumers find the user experience to be largely positive, with many praising the ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product, happy with the quality and selection of tools. I would have given 5 stars, but the fact that there is no comprehensive manual on how to use the product let's it down. A few small ill... See more

Rated 4 out of 5 stars

I have a very old kenwoid mixer. I was wanting a mincer attachment. Kenwood helped me by supplying one. My only criticism is that connecting the mixer attachment to the adapter is quite fiddly. I look... See more

Rated 4 out of 5 stars

This purchase of Kenwood food processor attachment and separate mill/grinder, were to replace other cheaper, non-Kenwood models that had broken. Adding to my Kenwood ChefXL was my intention when... See more

Rated 4 out of 5 stars

It's excellent but I'm still learning to drive it!! I didn't find the instructions very helpful, but I'm experimenting with times and temperatures and I'm getting there. I think it's going to be a ver... See more


Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store

About Kenwood World

Written by the company


 

In 1947 Kenneth Wood had a vision.  He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.  

Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances.  From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.

With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.

www.kenwoodworld.com/contact-us


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(5,865)

3,085 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely Delighted

Wow - my new Ken wood mixer arrived. Securely and safely wrapped in the box. The Delivery was excellent and my box was left in a safe place as requested.
My first recipe I made was a Coffee & buttercream 🍰icing for my niece so I’m waiting to hear the results on the cake,🤔 but the Kenwood easy to use. The mixing of the ingredients was excellent likewise with the buttercream.🥮 no issues.
Very pleased with my Kenwood just lot more baking to do. Thanks!

June 19, 2026
Rated 4 out of 5 stars

Very pleased with service

I have a very old kenwoid mixer. I was wanting a mincer attachment. Kenwood helped me by supplying one. My only criticism is that connecting the mixer attachment to the adapter is quite fiddly. I looked at the instructions they were clear, but how it works in reality is a bit hit and miss. I do have arthritis in my hands so I don't suppose that helps.

June 9, 2026
Rated 2 out of 5 stars

Expensive for what it is

Whilst they responded quickly and fitted the units the next day from the survery, quickly after installation I realised the heat recovery units installed weren’t “Kenwood Heat Recovery System”, but an off the shelf brand, where a Kenwood sticker was placed over the logo. Installation was very quick and no external vent or hood installed (just pushed up against a pre-existing air brick). A humidity extractor fan was also installed, no vent just against up against an air brick and glued in place. It’s too early to say if they’ll solve a condensation issue, but I do worry about performance of the units as the air bricks are exposed fully when there is adverse weather. It clearly would’ve been much cheaper to buy the branded units myself and have an independent contractor install them - therefore I cannot recommend Kenwood. Very expensive for what was provided.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Cooked the best pizza ever

I have been looking for a pizza oven for quite a while but thought most looked flimsy and not up to the job until I saw the Kenwood pizza oven.....It was so much fun to use and the pizzas were just wow. We made our own pizzas and it was honestly the best pizza I have ever tasted. It was easy to use and cooked in just 4 minutes. The stone base and big spatulas made us feel like pros!! The mozzarella bubbled up nicely and the dough rose easily with the temperature. We even baked a gluten free one too on shop bought base. This is the best and I highly recommend buying one...no matter what age you are!! You can also cook crepes so will be trying that next :-)

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great bit of kit!

I’ve been waiting to buy the ice cream making attachment since last year! So happy with my purchase, I made incredible vanilla ice cream with it as soon as the bowl was cold enough!! Would definitely recommend - delivery was speedy too ☺️

May 29, 2026
Rated 1 out of 5 stars

Kenwood Pakistan rating 1…

Kenwood Pakistan rating 1 starDisappointing Service from Kenwood Pakistan! 📢
My complaint (ID: 10435) has been sitting completely unresolved since June 10. It has been over a week with zero effective response or resolution regarding my appliance. Living without working appliances in this weather is incredibly difficult, and the lack of urgency is highly unprofessional.
Please look into this immediately and arrange for a technician or resolution today.Ac out off order in extremely heat weather karachi
Complaint Number: 10435/0641
Status: Unresolved since 10th June 2026
@KenwoodPakistan #KenwoodPakistan #CustomerService #BadExperience #UnresolvedComplaint

June 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look