Key Software Reviews 

I've dealt with Simon and the team at Key Software for quite a few years now, always keen value, and great patience and support for their products, and the monthly free software.

Excellent service and great products . I have been a regular customer for a few years now . All the products and services are up to high standards and before and after delivery, they always communicated and if there ever was any problem I had using the software they have always been a great help .
I really appreciate their service and friendly staff .

I bought the Microsoft office 2021 from them in December, only now got around to installing it.
After installing office, Microsoft told me that the activation key they gave me was not valid, I have emailed them, phoned them and left messages, even texted them since Friday and no one picks up the phone or answers my emails!

I had problems loading MS Windows and MS Office to my new PC. Simon was most helpful with additional information and support whilst I sorted out the loading issues. His help was invaluable and without it I doubt that I could have sorted out the problems with my new PC. Much appreciated. This sort of help creats long-term customer loyalty.

They helped me to do their instructions, it was very easy, ChromeOS Flex arrived it was fast set up & it had lots of apps really great. I'm very pleased with Key Software top people.🏆

Have purchased a number of varied software products from them over the years. Only once did I have have some difficulties in installing one particular item of software and they were very prompt is resolving the issue which in turn was resultant from an installation error by me rather than the product.

I had a major problem with my computer. I accidentally erased several essential drivers, and was devastated. However, Key software answered my distress call in a really major way, just gave me links to download all the files i had lost. This company really serves the community very well. I have always had nothing but exempory service from Key Software.

bought software, then they said they had run out of keys
then they sent me a another key and microsoft aid it had been used to many times. . did not work. asked for my money back NO CHANCE forgot to check if they did paypal . so lost money good job it was a small amount. WILL NOT USE THIS LOT AGAIN.
WELL SHUT MY MOUTH , KEY SOFTWARE HAS REFUNDED MY PAYMENT, THANK YOU KEY SOFTWEARE, I TAKE EVERYTHING BACK WHAT I SAID. 100%

Key-Software 19Mar26
I ordered software from this company a couple of months ago, and just about forgot about it. When I recalled, I contacted the company via email, and they apologized and sent me a replacement which I received only recently. That could happen to any transaction, to any company. Packages going thru multiple delivery companies/countries can be easily lost or diverted. Two days after receiving the resent software, I received the originally sent software in a clear plastic bag from the US Postal Service. The original package appeared to have had a "bite" taken out of it, and still the package continued to me, during its 2-month long transit time. Throughout this time, Key-Software was monitoring the delivery, checking with me to see if I had received the package. Stellar performance. 5 Stars, in spite of bad luck with the delivery.

When I needed help to get my software up and running this was readily forthcoming. A service that is frequently not available from other firms.

I had a problem understanding my software install instruction, Sent an email and Simon replied with anitemised instruction , loaded fine after following.
Great to deal with willing to help .
Les Evans

Highly recommended. Friendly, open and honest, always happy to advise whether you purchase one item, many items, or just have questions. Never any pressure to buy. Great products too.

Quick and helpful response to my question on continued us of Publisher.

I had tried to input the provided windows 11 pro key. Unfortunately the wrong key had been provided. Fortunately Key Software provided me with a replacement key within 1 day of informing them of the problem very good customer support.

Thank you for the excellent after-service support. Your prompt response and dedication to resolving Windows 11 on the old PC is truly appreciated.

Always a first class service. And always eager to help. I am not the greatest with programs but when I do need help I always get a reply within 2 hours. For me that is a great service. Many thanks Key Software!

Good to discover a genuine source for software
Have bought a number of items from Key Software over the past few years - all genuine and fully functional
Last item purchased got lost in the post - replacement sent in next post following my query
Recommend this seller

Prompt delivery and good after sales service.

Product exactly as on the tin, and very helpful team with the setup and registration.

Great customer relationship.
I lost my login details for some software I brought in May 2023 and I emailed Simon at Key Software.
He replied quickly and his answer helped me to retrieve my login details and got my software going again,
Thanks Simon