Kfcleanit Reviews 

best fried chicken in town but rice meals not good.

AVOID. rarely turned up on time and regularly cancelled, often leaving me to chase on the day where they where.

When expressing my concerns over the phone to the owner about one particular cleaner who had left early but not finished I was met with I was wrong and ‘do not interrupt me’ when I questioned the staff members time managment! I mean who speaks to any other human that way let alone a customer.

Despite this, needing help with two young children I let it roll on for too long. In the end I cancelled the contract following the cleaners again leaving early telling me that the owner would reimburse the last half hour. When I was told the cleaner shouldn’t have promised this and that they would not honour refunding the last half an hour it was the last straw, arguing with me over £15 when I had a £300 a week contract was ridiculous.

During my time using this company, I switched my direct debit from one bank account to another bank account. KF Clean It claim I owe them for a missed payment, however on the client invoice software they use called ‘Jobber’ the payment shows as ‘paid’

I have asked Multiple times in writing and verbally for them to provide a list of payments taken by them and then next to the payment the clean that It correlates too so I can ensure that the payment has not been taken at a different date. This request has repeatedly been ignored only for me to be redirected back to jobber which shows paid!

They have now paid a DEBT COLLECTION agency to collect the payment for this alleged missing clean. I have spoken to the man from the agency and told him all I want is the list of payments with the dates of the cleans next to them, Iv been speaking with him on and off for TWO WEEKS now as he acts as a go between between myself and them and this cleaning company has STILL not provided what I have asked for to make the payment. It is literally PAINFUL.

Even when the debt collector has passed on my request they STILL cannot manage to provide it and are sending over documents that don’t state the dates of the cleans I’ve requested.

Would not recommended this company to anyone and have literally never dealt with such incompetence in my entire life. KF Clean it, I’m more than happy to pay your £150 once you provide the simple request that I have asked for for months now? If you would of put as much effort into giving me the dates I’ve requested in the first instance compared to time spent and associated cost of employing a debt collector I’m sure this would have been dealt with months ago. Utterly ridiculous.