kfzteile24.de | kfzteile24 GmbH Reviews 

6,714
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Its quite easy finding the spare parts - the correlation to the car fits - I have never send parts back - they fit every time at the car

Rated 3 out of 5 stars

Good Qualität, but delivery time of one week is too much for urgent required spare parts

Company replied

Rated 1 out of 5 stars

№ 566164088 від 09.03.2026 March 9 - Order placed. When ordering, selected to send the entire order together. 20.03 negative review here. 23.03 you decide to return the money. I have not receive... See more

Company replied

Rated 5 out of 5 stars

Great spare parts in high quality and also the possibility to get them in one of the 3 Locations in Berlin. All the time for me cheaper than Order via the normal Workshop.

Company details

  1. Auto Parts Store

Information provided by various external sources

Kfzteile24 ist mit über einer Million Autoteilen und Autozubehör einer der größten deutschen Online-Shops für KFZ-Teile. Das umfangreiche Online-Angebot umfasst Pkw-Teile für alle gängigen Automarken und Automodelle. Zusätzlich bietet der Shop eine große Auswahl an Reifen und Pflegemitteln. Dank großem Lagerbestand ist kfzteile24 in der Lage über 90% der Autoteile innerhalb von 24h nach dem Kauf zu liefern.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(6,714)

600 reviews in the last 12 months

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Rated 3 out of 5 stars

Slow, but good

Good Qualität, but delivery time of one week is too much for urgent required spare parts

August 28, 2026
Unprompted review
kfzteile24.de | kfzteile24 GmbH logo

Reply from kfzteile24.de | kfzteile24 GmbH

Hello Harald,
thank you very much for your feedback.
We're glad you were satisfied with the quality. At the same time, we're sorry that the delivery time was too long in your case and that the replacement parts you needed didn't arrive as quickly as they should have.

Best regards

Sebastian

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Rated 1 out of 5 stars

Bad workers

While the company does offer quality products, it would be prudent to reassess and replace certain staff members who systematically ignore customer specifications. Their apparent focus is solely on completing sales, without offering any meaningful support to clients.
Orders arrive separately, invoices are split without any prior notice. Customer requests are not taken into account. It is total chaos.

P.S. – Reply to kfzteile's response: In your response to my review on Trustpilot, you asked me to send you all the information regarding the incident. Everything was sent to the email address you provided in your reply.

(Of course, kfzteile24 never replied to my email. Their response on Trustpilot only serves to appear "proper" and to make it seem like they care about their customers. The reality is that they couldn't care less.)

April 20, 2026
Unprompted review
kfzteile24.de | kfzteile24 GmbH logo

Reply from kfzteile24.de | kfzteile24 GmbH

Hi Anton,

thank you very much for your feedback. Could you please send us your review along with the order number to info@kfzteile24.de? Or does this concern more than one order? If so, please send us all your order numbers.

Best regards

Sebastian

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Rated 5 out of 5 stars

Quality and great price.

I ordered a quality part from Meyle at a very reasonable price. Kfzteile24 prices are nearly impossible to beat in addition to the timely shipping.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

refund the shipping cost

№ 566164088 від 09.03.2026
March 9 - Order placed. When ordering, selected to send the entire order together.
20.03 negative review here.
23.03 you decide to return the money.
I have not received my order. Please refund the shipping cost as well.
They sent antifreeze for 13 euros. and other parts for 540 euros no and don't want to refund the shipping cost. Real scammers.

March 9, 2026
Unprompted review
kfzteile24.de | kfzteile24 GmbH logo

Reply from kfzteile24.de | kfzteile24 GmbH

Hello Victor,

According to our records, you have received the windshield antifreeze. If you haven’t received this item, please email us at info@kfzteile24.de.
We’ll be happy to help you.

Best regards,

Sebastian

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