Once again, their customer service is phenomenal. I have made so many purchases at Kitchentime during this year alone because of that, I think I'm on my 8th or 9th order now for the year. A specia... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a plastic box and got a plastic box. Hats off to kitchen time for not messing that up. Feel they could calm down with the emails around that transaction though. I mean - it was just a box…. Ho... See more
Company replied
Four stars because frying pan has some scarce on side And there is a sharp nail on handle. But It is still usable, that is why I did not give five stars. I like the frying pan I got 32 CM on sale. But... See more
Company replied
I ordered Peugot Madras 16cm Pepper & Salt grinders from Kitchentime. Unfortunately, there was a significant delay and after 6 weeks i contacted customer service. They looked at the case and agreed to... See more
Company details
Written by the company
KitchenTime är en köksredskapsbutik på nätet där du hittar allt för ditt kök till riktigt bra priser. Vi vill erbjuda dig fantastiska produkter som gör att du både lyckas och trivs i köket. Oavsett om du är amatör eller proffs finns något för dig, och vi hjälper dig gärna att hitta exakt vad du söker.
KitchenTime
Written by the company
- 30 Dagars Öppet Köp
- Genom vår lättnavigerade sida beställer Du enkelt inredning med leverans direkt hem till Dig. Alltid med 30 dagars öppet köp.
- Tryggt & Enkelt Att Handla
- Vi erbjuder många och säkra betallösningar, och är lätta att få tag i!
- Trevlig Kundservice
- Vi utlovar alltid kort svarstid samt ett trevligt och personligt bemötande!
Leveransinformation
Fri Frakt
På KitchenTime erbjuder vi dig att handla fraktfritt på beställningar över 495 kr.
Contact info
Stämpelvägen 3, 394 70, Kalmar, Sweden
- +46480319010
- info@kitchentime.se
- www.kitchentime.se
4.5
Excellent
43K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My order was placed on 28th Sept.
My order was placed on 28th Sept., the status was in stock and that’s the reason I placed the order.
Now I’ve been keeping informed that the item is not in warehouse and it has been a month and I still have to wait for it, no exact date yet.
October 7, 2026
Reply from KitchenTime.se
Dear Customer, Thank you for your feedback.
We’re sorry that you’ve had to wait so long for your order and that we haven’t been able to give you an exact delivery date yet. We completely understand how frustrating this is. We’ve shared your feedback with the relevant department. If you have any further questions about your order, please feel free to contact us at info@kitchentime.se.
Wishing you a lovely day! Best Regards, Carla, KitchenTime
Okej sortiment men dyrt.
September 25, 2026
Long delivery, good customer service experience
Update: The situation was resolved in a satisfactory way. I will warmly recommend KitchenTime to everyone I know.
.................................................................................
"I ordered a product that arrived after almost 2 months. I was fine waiting for a few weeks, but the deadline just got longer. On top of that, I received a product that wasn't new and had signs of use. I wrote them already, but it usually takes days to get a reply, and it's never satisfactory! I paid for a new product! Nowhere does it say you will receive a used one!"
September 17, 2026
Unprompted review
Reply from KitchenTime.se
Dear Customer,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience. We understand how disappointing it must feel to wait a long time for your order and then receive a product that does not meet your expectations.
We will make sure your feedback regarding both the delivery time and the condition of the product is taken into account. We can see that you have already contacted our customer service team, and we will make sure your case is resolved as soon as possible.
Thank you for bringing this to our attention.
Kind regards,
Carla, Nordic Nest
all good but need to be better informed about delivery
information about delivery are very slow but rest of purching process is working fine
August 7, 2026
Excellent customer service
Excellent customer service. Solved the issue I had in a great way and the quality is really good.
August 6, 2026
Impeccable customer service, as always
Once again, their customer service is phenomenal. I have made so many purchases at Kitchentime during this year alone because of that, I think I'm on my 8th or 9th order now for the year.
A special mention to Elin, Josef, Emily, Amanda, Nicole, etc whose names have kept popping up throughout the times I've contacted Kitchentime, and who have always solved my problems without any issues whatsoever. They are the reason I always look to buy from this store before I even consider any other places. Sorry if I forgot a name. Wish I could give them all a 6.
August 17, 2026
Unprompted review
Carbon steel pan
The carbon steel pan wasnt true to size, but the rest of the products were actually good!
June 2, 2026
Fast delivery and authentic products
April 30, 2026
Delivery times or out of stock articles…
Delivery times or out of stock articles should be notified in advance purchases.
April 17, 2026
Reply from KitchenTime.se
Dear Customer, thank you for your feedback.
We always strive to be as transparent as possible regarding delivery times and therefore provide an estimated delivery time in the checkout and order confirmation. We apologize if this was not clear in your case. We will take your feedback into consideration to improve our communication.
Wishing you a lovely day!
Best regards,
Tindra
KitchenTime
Quick and easy delivery
Quick and easy delivery. So far the scanpan I ordered is fantastic.
March 25, 2026
after they sent me a false product
after they sent me a false product, i spent few days chatting with them, and afterwards i was refunded but not even whole amount, even tho it was completely their misstake and they admited false advertising which they corrected afterwards.
Feels like i helped them to improve, on the my own cost of both time and money. TERRIBLE CUSTOMER CARE, THEY ONLY PRETEND TO CARE!
If you see "Ebba" in signature of your mail, please ask for any other representative. Ebba lied to me and gave false informations as a kitchen time representative.
March 20, 2026
Unprompted review
Reply from KitchenTime.se
Dear Customer, Thank you for your feedback.
We’re very sorry to hear about your experience and understand your frustration. We can see that your case has now been resolved via email, and we’re glad that we were able to reach a resolution that felt okay for you.
If you have any further questions or need any additional assistance, you are always welcome to contact us again at info@nordicnest.com. For us, it is most important that you feel satisfied with both our service and your shopping experience.
Wishing you a lovely day!
Best Regards,
Carla
KitchenTime
Competitive prices
Competitive prices and good variety of kitchen products.
The return process could be more customer-friendly, though.
January 27, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.