Kitsdirectt Reviews 

27
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Never again. Placed an order on Aug 18. After several queries got the tr# on Sep 3. On Sep 15 got the information that package never left China. I was offered a refund. I have requested the refund for... See more

Rated 5 out of 5 stars

Bought a windbreaker from them and genuinely it was better than i expected, top notch quality and perfect sizing, the delivery time was not that much . Would definitely buy again from them .

Rated 1 out of 5 stars

After 1 month, still waiting for the order. The seller don’t give any information about the order and doesn’t respons on any email or whatsapp. DON’T BUY ANYTHING AT THIS FAKE PERSON/COMPANY

Rated 5 out of 5 stars

I recently ordered a windbreaker from Kitsdirectt and the whole experience was amazing. From placing the order to receiving the windbreaker, I was kept updated on the tracking and received it pretty q... See more

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3.1

Average

TrustScore 3 out of 5

27 reviews

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No history of asking for reviews

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3.1

All reviews

(27)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never again

Never again. Placed an order on Aug 18. After several queries got the tr# on Sep 3. On Sep 15 got the information that package never left China. I was offered a refund. I have requested the refund for several times but complete silence from their customer service since that day (Sep 15). Still waiting (now is Nov 5) for my money back or any comments at all.

November 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Baddest service !!! Scammer !!!

After 1 month, still waiting for the order. The seller don’t give any information about the order and doesn’t respons on any email or whatsapp. DON’T BUY ANYTHING AT THIS FAKE PERSON/COMPANY

October 25, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. It’s been four weeks and my order still hasn’t arrived. There was already a late response at the beginning, but now I’m not receiving any response at all. I definitely wouldn’t recommend ordering from here.

September 25, 2026
Unprompted review
Rated 1 out of 5 stars

I order a grey windbreaker which took 3…

I order a grey windbreaker which took 3 weeks to be delivered and I was blue, so I tried to return it and they said there is no refunds and when I emailed them again after they just ignored it

September 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam, don’t allow refunds after saying they do and sizing is backwards

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

No returns accepted contrary to consumer law

The windbreakers I have bought are cheap china stuff.
Delivery Took Almost 1 month.
The vendor does not accept returns which does not comply with consumer laws.

This is a warning for everybody, do not buy anything on this website! It is a spam site!

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing

Amazing quality and price.

Quick delivery and came in perfect condition. Would definitely recommend this to everyone.

10/10 Service.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered a windbreaker from…

I recently ordered a windbreaker from Kitsdirectt and the whole experience was amazing. From placing the order to receiving the windbreaker, I was kept updated on the tracking and received it pretty quickly. The jacket fits perfectly and the material doesn’t feel cheap either. Overall, I’ve had a positive experience and would definitely recommend placing an order.

June 22, 2026
Unprompted review
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