Knox Sawmills Reviews 12

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

very helpful staff

very helpful staff, the products I wanted were in stock.
delievry date was quick and fitted my needs. The fencing that I bought was excellent quality and wel priced. will use again.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Knox Sawmills

I've used Knox sawmills quite a few times, always reliable, great customer service and priced well for decent quality products.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

good levels of stock

good levels of stock, friendly, knowledgeable member of staff who could not have been more helpful. Storm damage fence panels replaced and installed, product quality very good.
1st timeI have used Knox and will make this my business of choice for fence panels and landscaping wooden products.
Rhoddy Mackinnon

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Business, A1 customer service

We always get our wood from them, very friendly staff, everything you need in stock, great service, this morning I needed a joiner urgently, Rob recommended someone, who was here in 20 minutes, did the job repairs to broken floorboard, I had a carpet fitter here, who could not fit our carpet, so Rob, you saved the day with your recommendation. Thanks so much, Knox sawmill gets a 10 from me.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality, reliable and super helpful.

Bought timber from Knox Sawmills for various DIY projects, always find the quality is great, prices are reasonable, and the staff are super helpful. Their delivery service is also fantastic, delivered next day and cut to the sizes I had requested.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Very good to deal with

Very good to deal with. Quick response and fabulous delivery which is much appreciated during construction of a new fence. Craig is an outstanding employee.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Visited last week with a liGarden gatesst of…

Visited last week with a list of measurements for made to measure garden gates.
I would recommend this company to anyone as gates arrived with all fixings including post concrete mix.
Thank you Knox Sawmills.
A very happy customer.

July 10, 2021
Unprompted review
Rated 1 out of 5 stars

Never will I use Knox Sawmills again

Never will I use Knox Sawmills again. A new gate only fitted 3 month ago was taken back to be re-jigged or braced to strengthen as it was coming apart. daylight can be seen through the joints. The owner said you have had it in the sun. He shouted as if it was my fault. I do not do gates anymore or repair them. He took hold of the gate, carried it down outside the yard and tried to throw it in a skip on the side of the road. As the skip was full, he threw it against the wall at the side. I asked for my money back and he went into his office, locked the door so I could not follow and ignored all my questions. What a way to run a business.

June 16, 2021
Unprompted review
Rated 2 out of 5 stars

I recently bought some timber from…

I recently bought some timber from here. I looked online to see their prices and the website gave a reasonable price so I headed over. On returning home and looking at the receipt I noticed that I had been overcharged £25 for the timber. I rang to query this and was told that must be an 'online price' 1.If the website price is different from the instore price you should state that on the website. 2. Your not a national company with loads of stores that does online only deals. Your a sawmill in Harrogate. to conclude, I would not recommend this company as from my experience I truly feel they do not do right by there customers.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience.

Excellent customer experience.

We have used Knox Sawmills for quite some time and have always found them to have good customer service. The items are delivered on time, in good condition. Even during lockdown, Knox has delivered without any delays, giving my other half projects to keep him busy/happy.

April 8, 2020
Unprompted review

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