**Paying for Subtitles but Still Left Waiting**
I’m really frustrated with how long it takes for subtitles to become available. I pay for KOCOWA so I can watch shows with subtitles, but I often have to wait hours, and sometimes until the next day. For a paid streaming service, I expect subtitles to be available much sooner and more consistently. This happens far too often and really affects the viewing experience. Please improve the subtitle release times for paying customers.






