Kota Reviews 

12
•
TrustScore 3 out of 5

3.2

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Company details

  1. Software Company
  2. also in
  3. Insurance Broker

Written by the company

Effortless global benefits, with insurers built in. Instant access to leading insurance and retirement providers, with flexible contributions, automated accounting and a delightfully simple employee app.


Contact info

3.2

Average

TrustScore 3 out of 5

12 reviews

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3.2

All reviews

(12)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been dealing with Kota for Health and group risk insurance

I have been dealing with Kota for a number of years now and find them to be one of the most dedicated, trustworthy and professional companies I seen. My main contacts have been Ceri, Trevor, Colin and Kate. And every interaction I have been impressed with how fast they operate and how I have been treated and my questions and problems resolved.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

App was bugging out

App was bugging out, didn't really understand the benefits that were offered, couldn't do much in other benefits other than the insurance.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic.

As others have said, the Kota team has extensive knowledge of pensions and healthcare. Highly responsive to any queries I've made so far as part of working with my new employers.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Kota demystify health insurance and pensions

Kota provide amazing customer service and go above and beyond to answer pension and health insurance queries.
When the company I work for started working with Kota they gave really informative lunch and learns that explained how health insurance and pensions work in a way that I finally understood. The lunch and learns also highlighted different things we could do to make sure we get the most out of our plans, tax reliefs we could apply for, etc.
I had some follow up questions after the sessions and Trevor was brilliant. He jumped on call to go through questions specific to my situation, highlighted that I could retrospectively contribute to my pension and claim tax relief. Really incredibly helpful, thank you!

October 31, 2024
Unprompted review
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Rated 5 out of 5 stars

A great team to work with

A great team to work with, super responsive and very informative. They make pensions and insurance actually make sense to me. It's been great switching to Kota at our company, I highly recommend them.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

They take care of it

They take care of it.

Kota is so helpful, I was worried because insurance is not known to be easily reachable but folks at Kota are so knowledgeable and they will help you resolve your issue.

I had an issue with the provider for a couple of days and it was resolved when Kota liaise with them within a day. Super reassuring.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

The #1 Benefits Platform I Have Used

Kota has best in-class customer service and makes navigating the world of pensions & health benefits straightforward and borderline enjoyable, which is saying a lot. Particularly for people setting up these things for the first time, the Kota team has a knack for making onboarding and using the app incredibly easy.

Their key differentiator is their team, who are so responsive, helpful, and knowledgable. They are all highly educated on the benefits space and are willing to offer personalised advice to help you make choices about the contributions you are making. They understand that customers care about where their money is going (and what they are getting for it) and they go far, far above and beyond to make sure you're getting bang for your buck. If you've interacted with insurance providers in the past, this experience will honestly be a real breath of fresh air.

In addition to a seamless customer experience, the app is really well designed and easy to navigate. 10/10.

July 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Great experience!

The app is very easy to use and you can choose a plan without effort.

The webinars are excellent for learning more about health insurance and pensions in Ireland. The whole team is very responsive, helpful, and kind.

I had a great call with Trevor, who explained more about upgrading my plan and addressed all my concerns.

I can't recommend Kota enough!

June 20, 2024
Unprompted review

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