Great easy transaction! Ordered a Hanbat billiard shaft and it was packed with exceptional care to insure safe shipping! Shaft arrived in perfect condition! Super fast free shipping!!! From France to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The purchasing process was easy and quick. As delivery method I chose "DHL standard", but the store send me the shaft using "DHL express". I ordered the shaft on Sunday and on Wednesday I had the s... See more
All orders to date have been processed accurately without any errors. The packaging has also been done carefully to prevent any damage to the goods. Delivery times have been relatively fast as well. F... See more
International online order from NW USA. 2x Dynasphere Vanadium pool ball sets. Ordered on a Friday evening, processed over the weekend, shipped on Monday and arrived at my front door from France in Wa... See more
Company details
About Kozoom Store
Written by the company
Welcome to Kozoom Store, where billiards passion meets expertise and trust.
For more than 20 years, Kozoom has been a trusted reference for billiard players worldwide, offering premium equipment and reliable customer service for both competitive players and passionate enthusiasts.
As a specialized online billiards store, we provide a carefully curated selection of billiard cues, balls, and accessories designed for all major disciplines, including carom billiards, American pool, English pool, and snooker. Our catalog is built to meet the highest standards of precision, performance, and durability.
Kozoom Store proudly distributes some of the most respected brands in the billiards world, such as Longoni, Predator, Ceulemans, Molinari, Aramith, DynaSpheres, Kamui, Layani, Buffalo, and Adam. From professional cues and high-performance billiard balls to tips, chalks, cases, billiard cloths and maintenance accessories, every product is selected for every players’ needs in mind.
Beyond products, we believe expert advice and reliable support are essential to a great playing experience. That’s why our team is committed to helping customers choose the right equipment and shop with confidence.
Trusted by players and loved by the community, Kozoom Store is your destination for quality, expertise, and passion for billiards since 2005.
Do not hesite to contact us for your next billiard equipment!
A Customer Service You Can Trust
Written by the company
- Real People. Real Support. Multiple Ways to Reach Us.
- At Kozoom Store, customer satisfaction is at the heart of everything we do. Our dedicated support team is available to assist you before, during, and after your purchase, ensuring a smooth and confident shopping experience. Whether you have a question about a product, an order, or need expert advice, you can easily reach us by email, phone, or Facebook. We believe great service means being accessible, responsive, and genuinely helpful, because players deserve support they can rely on.
Free Shipping to E.U. over 150€
On accessories orders that ship by post.
Same day shipping if order is placed before noon.
Contact info
5 rue Nicephore Niepce, 33510, Andernos-les-Bains, France
- +33972332124
- shop@kozoom.com
- store.kozoom.com
Kozoom Deals
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So great the quality so good and fast…
So great the quality so good and fast delivery
October 16, 2026
Excellent for all requests and exactness
October 11, 2026
Good service.
Good service. The only ptoblem us that they are out of stock in some products.
October 11, 2026
Fast delivery and nice prais!
October 1, 2026
Everything geat and fast delivery to…
Everything geat and fast delivery to the US>. I will definetly order agin. 😊
September 26, 2026
Again an excellent experience
Again an excellent experience. Had the new pool set with the cool looking 9 ball very quickly after placing the order.
September 16, 2026
Great easy transaction
Great easy transaction! Ordered a Hanbat billiard shaft and it was packed with exceptional care to insure safe shipping! Shaft arrived in perfect condition! Super fast free shipping!!! From France to my doorstep in Hawaii in 4 days!!! Thank You Kozoom!!!
September 7, 2026
You were the only supplier I could find…
You were the only supplier I could find for the Carom ball set I was looking for. It was expensive to have them shipped to the USA and I was surprised by the additional customs fee billed to me by DHL, but none of that was your fault. I appreciate your service. Thank you
August 28, 2026
Great experience!
I had a great experience purchasing from Kozoom. The website was easy to navigate, the checkout process was smooth, and my billiards gear arrived quickly. Highly recommended for any pool or billiard enthusiast!
August 19, 2026
Good as always ~
August 15, 2026
Pfff
War schneller da als erwartet!
Das einzige was fehlte war ein Goodie 🤔
The Shaft I ordered and play is really good!
August 9, 2026
Always high quality and fast delivery!
August 10, 2026
Wrong item delivered
Wrong item delivered, no reply on my email stating that received the wrong one
August 7, 2026
Reply from Kozoom Store
Hello Antonis,
We sincerely apologise for this mistake.
The correct product was sent via DHL, and we are offering the product that was received by mistake.
Best regards,
Delphine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.